Experience

Greenville Marriott

• United States
• Hospitality
• 1 - 100 Employee

• Food Server

  • Nov 2019 - Present

• Banquet Server, Cook and Server

  • Nov 2019 - Present

  Banquet room set up and teamwork through completion for BMW, Michelin and college football games also Weddings. Preparing of food and meeting goals for kitchen prep, assisting head chef on as need basis part time because of covid 19 scenario or new opportunities. Assist Sous Chef with dinner menu and preparing evenings. Served for BMW Performance Center Driver and M School attendees during peek before pandemic. Team and friendly staff members supporting each other daily with number one hospitality service with Marriott International.



TELigence Partners

• United States
• Telecommunications
• 1 - 100 Employee

• Business Sales Consultant

  • Jun 2009 - Present

  Motivated and results-driven professional with the ability to create an inviting and encouraging environment - 20+ years experience in telecommunications from 1994 to present; builds rapport and customer loyalty. Awarded first state bid to secure $3 million dollar sale for One Communications as a direct sales rep resulting in the top 10 sales position in the country out of 300. Master Club winner and President Club winner with GE Capital Ventures. Board member for GE Capital developing the New Hire Sales Training program. MCI local service delivery Frederick Maryland, Team Lead - increased productivity from 18 to 9 day interval of provisioning, translation and ILEC orders. Seasonal work for State of Connecticut - Department Children and Families. Awarded Certificate of Appreciation for Hurricane FEMA-4087 DR CT and FEMA-4106-DR-CT State and Federal Coordinating Officers, 6:8 Ministries Costa Rica Mission Trip Relocated to Greenville SC to support the opening of Escape Lounge GSP Airport; MAG USA; October 2018 Currently certified in Cloud Computing Solutions. Great work ethic and results driven professional relationship builder. Inviting and encouraging attitude with strategic vision.



The Blood Connection

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Marketing Assistant

  • May 2020 - Jul 2020

  Received calls daily from blood donors to find Covid 19 antibodies test results. Supported new users to website and instructed them to set up username password and resets upon as need basis. Follow through to supervisor on escalations. Made several new appointments to mobile sites to ensure professional performance and productivity. Average 3000 calls monthly through temp agency Godshall. Received calls daily from blood donors to find Covid 19 antibodies test results. Supported new users to website and instructed them to set up username password and resets upon as need basis. Follow through to supervisor on escalations. Made several new appointments to mobile sites to ensure professional performance and productivity. Average 3000 calls monthly through temp agency Godshall.



State Of Conneticut Department of Children and Families Wilderness School

• East Hartland, CT 06027

• Head Cook seasonal

  • Jun 2015 - Aug 2016

  Menu planning for 30 to 50 staff daily. Ordering food and supplies from sysco. Receiving produce, meats and fish to ensure fresh and stored properly. Preparation and making meals. Ordering dairy and bread. Supervise assistant cook and food handler for student programs. Keep sanitary kitchen and community room for events and health inspectors. Worked with 15+ allergy staff to ensure food, preparations nd meals are handled uniquely and highest nutritional quality. Helped facilitate graduations and reunion for students, parents and staff.



Town Of Simsbury

• United States
• Government Administration
• 1 - 100 Employee

• Nutrition Specialist

  • Sep 2014 - Jun 2015

  Prepared and served lunches daily at Squadron Line School K-6th grade. Successfully operated Hobart washer and maintained a clean work environment. Helped co-workers when needed. Prepared and served lunches daily at Squadron Line School K-6th grade. Successfully operated Hobart washer and maintained a clean work environment. Helped co-workers when needed.



Government Healthcare Xerox

• East Hartford, CT

• Healthcare Transition Processor

  • Oct 2013 - Jul 2014

  Excuted data processing of all CT state resident and alias applications through Access Health for the State of Connecticut. Enrolled applicants to Access Health with 100% accuracy for Xerox Corporation. Extensive training in EMS, Access Health and web based programs. Excuted data processing of all CT state resident and alias applications through Access Health for the State of Connecticut. Enrolled applicants to Access Health with 100% accuracy for Xerox Corporation. Extensive training in EMS, Access Health and web based programs.



FEMA

• Government Administration
• 700 & Above Employee

• Public Assistant Specialist

  • Feb 2013 - May 2013

  Worked in Joint Field Office to ensure the storm victims had shelter after the storm damage. Worked in Joint Field Office to ensure the storm victims had shelter after the storm damage.



One Communications

• Telecommunications
• 400 - 500 Employee

• Sales Engineer / Technical Consultant Manager / Direct Sales

  • Nov 1999 - May 2009

  Successfully managed nine consultants throughout New England and NY; Collaborated with escalations and developed new product marketing with team Implemented performance reviews and managed transitions during company merger. Regularly attended sales meetings and helped sales personnel close deals by performing customer implementation process and conversions. Conducted site surveys at customer's site and scheduled conversions with vendors. Created power point and viseo drawings. Met with IT executive and business owners to resolve issues and produce needs analysis to ensure outstanding customer service and satisfaction Sold first State bid in CT to the City of Hartford obtaining top ten sales position in Masters Club.



Computer jobs

• Telecommunications
• 1 - 100 Employee

• Project Team Lead

  • Oct 1997 - Nov 1999

  Local Service Delivery Team Lead for MCI in Frederick, Maryland. Trained and mentored Order Coordinators, Provisioners and Translation Engineers. Ensured progression of 50,000 circuits a month completed as a team effort. Daily, weekly and monthly reporting to senior management team. Point of contact for all Local Exchange Carrier orders. Fine tuned local order from an 18 day interval to nine days of local orders in Miami, Raleigh and Memphis. Worked with customer escalation and closely with the customer and coordination of vendor during conversions. Familiar with 1AES, 5ESS and DMS switches. Provided technical support for Global, National and Agent account teams.



GE Capital

• United States
• Financial Services
• 700 & Above Employee

• Service Consultant / Telemanagement Analyst

  • Oct 1994 - Jul 1997

  Responsible for efficient development of account relationships in order for revenue growth maintenance of existing 300+ base customer base. Emphasis on customer service issues, managing and implementing voice and data services, bill analysis and add on services. Comparison of competitive rates and accuracy of proposals for sales. Translate LEC customer service records by reading USOC codes and explaining to customer the features, centrex service, hunting or any other services used for communication needs. Wrote orders to local exchange carriers to provide seamless conversion onto GE Capital services. Included 800/PICs, equal access, travel cards, voicemail and conference calling. ISDN, video conferencing and programming of cellular phones.