Rachel Albert
Customer Support Representative at BC Pharmacy Association- Claim this Profile
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Bio
Experience
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BC Pharmacy Association
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Canada
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Hospitals and Health Care
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1 - 100 Employee
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Customer Support Representative
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Nov 2021 - Present
• Liaise for pharmacies and their suppliers for vaccine distribution• Create clinic schedules and manage a high volume of appointments• Provide individual and group training to pharmacy teams on navigating ImmsBC • Liaise for pharmacies and their suppliers for vaccine distribution• Create clinic schedules and manage a high volume of appointments• Provide individual and group training to pharmacy teams on navigating ImmsBC
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Shoppers Drug Mart
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Canada
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Retail
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700 & Above Employee
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Beauty Manager
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Mar 2013 - Nov 2021
• Managed the client service, people development, and sales and productivity of the cosmetic department • Developed strategies to grow business, leveraging PC Optimum loyalty program through events, product knowledge and services• Built and maintained long-lasting relationships with customers and vendor representatives • Managed the client service, people development, and sales and productivity of the cosmetic department • Developed strategies to grow business, leveraging PC Optimum loyalty program through events, product knowledge and services• Built and maintained long-lasting relationships with customers and vendor representatives
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Mosaic North America
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United States
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Advertising Services
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700 & Above Employee
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Ecommerce Coordinator
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Jan 2021 - Mar 2021
• Collaborated with business owners to select and implement a Shopify, Square or Lightspeed template • Worked hands on with businesses from concept through to launching their site, including marketing and site promotion• Provided support during the website launch and trained clients on website maintenance and order fulfillment • Collaborated with business owners to select and implement a Shopify, Square or Lightspeed template • Worked hands on with businesses from concept through to launching their site, including marketing and site promotion• Provided support during the website launch and trained clients on website maintenance and order fulfillment
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Invest Ottawa
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Canada
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Non-profit Organizations
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100 - 200 Employee
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Digital Marketing Coordinator
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Oct 2020 - Jan 2021
• Created, managed, set up and optimized paid ad campaigns • Executed A/B tests, collected and analyzed data, and identified trends to achieve maximum ROI• Optimized copy for diverse marketing materials • Created, managed, set up and optimized paid ad campaigns • Executed A/B tests, collected and analyzed data, and identified trends to achieve maximum ROI• Optimized copy for diverse marketing materials
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Education
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St. Lawrence College
Diploma, Business Administration - Marketing -
St. Lawrence College
Certificate, Essential Math -
St. Lawrence College
Certificate, Communications, English -
Bayridge Secondary School
Ontario Secondary School Diploma