Rachel Albert

Customer Support Representative at BC Pharmacy Association
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Contact Information
us****@****om
(386) 825-5501
Location
Nelson, British Columbia, Canada, CA

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Bio

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Experience

    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Customer Support Representative
      • Nov 2021 - Present

      • Liaise for pharmacies and their suppliers for vaccine distribution• Create clinic schedules and manage a high volume of appointments• Provide individual and group training to pharmacy teams on navigating ImmsBC • Liaise for pharmacies and their suppliers for vaccine distribution• Create clinic schedules and manage a high volume of appointments• Provide individual and group training to pharmacy teams on navigating ImmsBC

    • Canada
    • Retail
    • 700 & Above Employee
    • Beauty Manager
      • Mar 2013 - Nov 2021

      • Managed the client service, people development, and sales and productivity of the cosmetic department • Developed strategies to grow business, leveraging PC Optimum loyalty program through events, product knowledge and services• Built and maintained long-lasting relationships with customers and vendor representatives • Managed the client service, people development, and sales and productivity of the cosmetic department • Developed strategies to grow business, leveraging PC Optimum loyalty program through events, product knowledge and services• Built and maintained long-lasting relationships with customers and vendor representatives

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Ecommerce Coordinator
      • Jan 2021 - Mar 2021

      • Collaborated with business owners to select and implement a Shopify, Square or Lightspeed template • Worked hands on with businesses from concept through to launching their site, including marketing and site promotion• Provided support during the website launch and trained clients on website maintenance and order fulfillment • Collaborated with business owners to select and implement a Shopify, Square or Lightspeed template • Worked hands on with businesses from concept through to launching their site, including marketing and site promotion• Provided support during the website launch and trained clients on website maintenance and order fulfillment

    • Canada
    • Non-profit Organizations
    • 100 - 200 Employee
    • Digital Marketing Coordinator
      • Oct 2020 - Jan 2021

      • Created, managed, set up and optimized paid ad campaigns • Executed A/B tests, collected and analyzed data, and identified trends to achieve maximum ROI• Optimized copy for diverse marketing materials • Created, managed, set up and optimized paid ad campaigns • Executed A/B tests, collected and analyzed data, and identified trends to achieve maximum ROI• Optimized copy for diverse marketing materials

Education

  • St. Lawrence College
    Diploma, Business Administration - Marketing
    2017 - 2018
  • St. Lawrence College
    Certificate, Essential Math
    2016 - 2017
  • St. Lawrence College
    Certificate, Communications, English
    2016 - 2017
  • Bayridge Secondary School
    Ontario Secondary School Diploma
    2006 - 2010

Community

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