Emily Brooke Carter
SBA Processing Administrator at Countybank- Claim this Profile
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Bio
Experience
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Countybank
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United States
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Financial Services
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1 - 100 Employee
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SBA Processing Administrator
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Apr 2021 - Present
-Support the SBA Loan Administrator in the loan closing process with LSP, attorney, and client. - Follow up with all parties relating to and gathering post-closing documentation and compliance with SBA guidelines. - Insure executed loan package delivery to Loan Administration for processing, assist with booking and imaging of loan approval package. - Support the SBA Portfolio Manager with monitoring and managing existing SBA loans. -Support the SBA Loan Administrator in the loan closing process with LSP, attorney, and client. - Follow up with all parties relating to and gathering post-closing documentation and compliance with SBA guidelines. - Insure executed loan package delivery to Loan Administration for processing, assist with booking and imaging of loan approval package. - Support the SBA Portfolio Manager with monitoring and managing existing SBA loans.
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Welch Law Firm
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Greenville, South Carolina, United States
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Office Assistant
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Jan 2021 - Apr 2021
- Answered incoming calls and determined client’s needs, and forwarded them to the proper staff. - Helped prepare proper closing documentation for purchases and refinances. - Assisted in forwarding documentation to buyers, sellers, agents, assigners, and lenders. - Helped send disbursements to leaders, title researchers, insurance agencies, buyers, and sellers. - Researched statuses of properties using SoftPro. - Answered incoming calls and determined client’s needs, and forwarded them to the proper staff. - Helped prepare proper closing documentation for purchases and refinances. - Assisted in forwarding documentation to buyers, sellers, agents, assigners, and lenders. - Helped send disbursements to leaders, title researchers, insurance agencies, buyers, and sellers. - Researched statuses of properties using SoftPro.
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Landmark Properties, Inc.
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United States
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Real Estate
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700 & Above Employee
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Leasing and Marketing Manager
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Oct 2019 - Jan 2021
-Promoted from Community Ambassador to Leasing and Marketing Manager. -Oversaw collection of income from current and former residents -Made deposits by check scanner and manual bank deposit -Managed residents accounts and monitor delinquencies -Inputted invoices for various vendors and communicated with them to ensure timely payments to satisfy accounts. -Prepared and sent daily and weekly leasing reports and pricing recommendations. -Developed new strategies and programs designed to meet occupancy goals. -Managed and reviewed leasing documents. -Generated and tracked traffic of prospective residents by utilizing effective marketing techniques. -Conducted necessary tasks to close sales, including making appointments, generating new leads, giving tours, ensuring traffic follow-up, and maintaining curb appeal. -Completed and submitted materials promptly, such as market surveys, marketing calendars, guest cards, and service requests. -Ensured adequate stock of professionally printed collateral and promotional items. -Monitored and updated social media channels to promote the property. -Ensured leasing staff complies with corporate procedures and government laws on Fair Housing. Show less
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The Cliffs
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United States
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Real Estate
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200 - 300 Employee
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Outdoor Pursuits Attendant
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May 2019 - Sep 2019
- Provided courteous, prompt, and sincere attention to members, guests, and staff. - Validated members and guest status. - Ensured safety forms and waivers were up to date. - Executed facility opening, in-shift, and closing procedures to completion in a timely and efficient manner. - Assisted with providing outdoor pursuits schedule information to members, guests, and associates. - Assisted in registration for outdoor exploration events. - Helped sell and market all outdoor pursuits activities to guests and members. - Communicated and Demonstrated safety procedures and proper usage of all equipment with a well-informed and invested approach. - Attended to member accidents in a professional manner, coordinating with emergency services, and submitting proper documentation following the incident. - Planned and delivered outdoor programs to include kayak and paddleboard tours, hikes, instruction classes, and private events. Show less
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Anderson Event Design
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Charleston, South Carolina Area
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Assistant Wedding Planner
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Jan 2018 - Sep 2019
- Managed and coordinated wedding preparations while in close communication with couples to ensure client satisfaction. - Maintained professional relationships with multiple venues and vendors - Resolved anticipated and unexpected problems promptly to ensure the delivery of a successful and seamless event - Assisted in the design and execution of ceremonies and receptions tailored to reflect their personality and preferences of each couple - Produced customized timelines per venue regulations and client expectations while maintaining constant communication with vendors to execute seamless events. Show less
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Starbucks
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United States
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Retail
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700 & Above Employee
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Shift Supervisor
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Aug 2017 - May 2019
- Promoted from Barista to Shift Supervisor within a year of being with the company. Tailored training plans to new partners’ backgrounds and learning styles. - Built plays with partner’s skill set in mind and executes plays to meet customers' needs while driving sales. - Maintained all cash and company assets securely. - Ensured that merchandise was managed per Starbucks company policies and management directives. - Executed Starbucks promotions. - Worked to maintain excellent customer service through recognition, coaching, training, and increasing employee morale. Show less
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Education
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Clemson University
Bachelor's degree, Parks, Recreation and Tourism Management