Experience

The Children's Place

• United States
• Retail
• 700 & Above Employee

• 2nd Assistant Manager

  • Aug 2013 - Present

  Support Store Manager in achieving all Company goals and initiatives through driving sales and developing talent. Manage company standards of merchandise presentation, signage and display. Ability to model, encourage and demonstrate exceptional customer service behaviors while on the sales floor. Represent the company in a professional and positive manner. Support Store Manager in achieving all Company goals and initiatives through driving sales and developing talent. Manage company standards of merchandise presentation, signage and display. Ability to model, encourage and demonstrate exceptional customer service behaviors while on the sales floor. Represent the company in a professional and positive manner.



JCPenney

• United States
• Retail
• 700 & Above Employee

• Fine Jewelry Supervisor

  • Sep 2006 - May 2012

  Oversaw daily operations and provided leadership to a staff of eight employees. Initiated and instituted inventory security procedures/controls. Developed written procedures and trained staff, resulting in over a 98% reduction in losses with procedures subsequently rolled out to other locales. Conducted yearly physical inventory and managed inventory movement. Tracked department metrics related to operational standards for both service and sales. Analyzed sales reports, established sales goals, monitored results and drove revenue gains to award-level recognition.



The Children's Place

• United States
• Retail
• 700 & Above Employee

• Lead Cashier

  • Oct 2004 - Feb 2006

  Managed front-end operations including staff training in procedures and policies. Assumed responsibility for financial reconciliations. Interfaced with customers. Managed front-end operations including staff training in procedures and policies. Assumed responsibility for financial reconciliations. Interfaced with customers.



Geller & Company

• United States
• Financial Services
• 100 - 200 Employee

• Facilities Manager

  • Dec 1997 - Sep 2003

  Reporting to the COO, and directing the efforts of six to eleven employees, I managed budgets for facilities-related expenses such as equipment leases, maintenance activities/supplies, general office goods, and mailroom needs. I negotiated contracts with vendors and continually evaluated those contracts for service, quality, and cost parameters. I also standardized and centralized ordering procedures and controls, which delivered a 15% reduction in office supply costs. Additional money-saving projects I initiated included a decrease in ongoing telecom expenses by approximately $2000/month, and renegotiating the company’s security contract, resulting in a 6% annual savings. In addition to the aforementioned projects related to expense reductions, I also acted as a project manager with regard to construction and facilities projects. I managed extensive build-outs and renovation projects of up to 20,000 sq ft and a collective budget of approximately $1.75M. In so doing, I collaborated with architects and engineers in the design phase, as well as establishing timelines with general contractors. My projects were routinely delivered on-time and under-budget (by 8%). My role at Geller also included some human resource functions (employee orientations and contributions to the employee handbook), acting as a safety officer, and providing oversight for the on-going operation of security, mail distribution, conference rooms, pantry, and open space.



Bozell Inc.

• New York, NY

• Facilities Manager

  • Mar 1986 - Jan 1996

  My role as facilities manager encompassed five locations, I managed purchasing and vendor relationships, complex facilities and construction management and maintenance projects, implementation of policies and procedures for human resources and business continuity, resolution of environmental complaints, as well as some IT-related inventory management and budgetary responsibilities. Accomplishments of note include the conceptualization of a replacement and preventative maintenance program for aging systems and equipment, renegotiating vendor contracts for an annual savings of 45% and bringing to fruition a records- management program, which saved the organization $40,000 annually in storage charges. I supervised the efforts of eight direct reports and twelve indirect reports.