Richard Falley

Broadcast IT Specialist at WKMG News 6
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Orlando, GH

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Experience

    • United States
    • Broadcast Media Production and Distribution
    • 100 - 200 Employee
    • Broadcast IT Specialist
      • Jul 2019 - Present

      Configured Cisco SwitchesManaged Desktop and Laptop ComputersAssisted and Managed Security at TV StationMake Recommendations on Network ChangesDeployed Office365 to over 100 computersImplemented Assist Management SoftwareManage VMwareImplemented PDQ and Reduced Man hours on Updates Configured Cisco SwitchesManaged Desktop and Laptop ComputersAssisted and Managed Security at TV StationMake Recommendations on Network ChangesDeployed Office365 to over 100 computersImplemented Assist Management SoftwareManage VMwareImplemented PDQ and Reduced Man hours on Updates

    • United States
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Network Administrator
      • Aug 2018 - Jul 2019

      • Recommended and Implemented Nagios for Alerting and Network Overview• Assisted with VMware Upgrade• Configured Switches for VLANs• Setup VLANs on Watchguard Firewall• Make recommendations on Systems and Network within Security best practices • Recommended and Implemented Nagios for Alerting and Network Overview• Assisted with VMware Upgrade• Configured Switches for VLANs• Setup VLANs on Watchguard Firewall• Make recommendations on Systems and Network within Security best practices

    • Network and System Administrator
      • Dec 2017 - Aug 2018

      Implemented New VLANs on Network Manage and Monitor Wireless Network (Unifi APs) Configured AD Authorization on VLAN WiFi Network (Unifi APs) Provide Software and Hardware Support Recommend new hardware New hardware setup and installation of network devices Configured and Setup New Disaster Recovery Acted as Network and System Security Expert Design and Implemented Network Improvements and Changes to save the company money Manage local and remote devices Troubleshooting of Windows and OSX Configured Spanning Tree across multiple vendor switches Maintained HIPAA and PCI Compliance Managed SonicWALL Firewall Supported Windows Server 2008 – 2012 Managed Servers in VMWare Environment Verified backups and restores using Barracuda Backup Unit

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Phone Tech
      • Jun 2017 - Dec 2017

      Provide troubleshooting for Mitel Phone SystemsWorked with Mitel SupportInstalling and Setup of Cloud based phone systemsConfigured Cisco Switches for Customers For VoIP purposes Provide troubleshooting for Mitel Phone SystemsWorked with Mitel SupportInstalling and Setup of Cloud based phone systemsConfigured Cisco Switches for Customers For VoIP purposes

    • IT Administrator
      • Jul 2015 - Jun 2017

      Provide Software and Hardware SupportMonitor VPN Connection Create User Accounts and EmailConfigure new desktops and laptopsMonitor Network OperationsRespond to Network incidentsDesign network improvements and changesManage local and remote devicesCreate and Configure Group PoliciesMaintain PCI ComplianceMaintain HIPAA ComplianceConfigured Cisco RouterConfigured and Monitor Cisco Aironet Access PointsTroubleshooted and Supported Mac OSX and Windows DesktopsManaged Windows Servers

    • Law Enforcement
    • 500 - 600 Employee
    • Computer Service Operator
      • Jul 2014 - Jul 2015

      • Monitor WAN Connections using Nagios• Run daily, weekly, and monthly jobs• Manage User Accounts• Provide phone support• Communicate with 3rd party companies • Monitor WAN Connections using Nagios• Run daily, weekly, and monthly jobs• Manage User Accounts• Provide phone support• Communicate with 3rd party companies

    • Entertainment Providers
    • 700 & Above Employee
    • Technical Support Specialist
      • Feb 2014 - Jul 2014

      • Monitor Over 350 movie theaters• Provide Remote, Phone, and Email Support• Upgrade Software• Pro-actively monitored servers and SNMP Traps• Configure Windows Storage Server• Participated in Cisco Switch Configuration Project using telnet• Managed Windows Storage Server • Monitor Over 350 movie theaters• Provide Remote, Phone, and Email Support• Upgrade Software• Pro-actively monitored servers and SNMP Traps• Configure Windows Storage Server• Participated in Cisco Switch Configuration Project using telnet• Managed Windows Storage Server

    • Wordpress Admin, Tech Support
      • Jun 2012 - Feb 2014

      • Setup Google Apps and Office 365• Provide assistance and troubleshooting for Microsoft Office products• Provide IT support on desktops, laptops, and mobile devices• Assist in updating websites• Troubleshoot hardware, and software • Setup Google Apps and Office 365• Provide assistance and troubleshooting for Microsoft Office products• Provide IT support on desktops, laptops, and mobile devices• Assist in updating websites• Troubleshoot hardware, and software

    • IT Services and IT Consulting
    • IT Support
      • Mar 2012 - May 2012

      • Troubleshoot network connectivity issues for small to medium size businesses• Troubleshoot software problems• Provided phone support• Provided remote support using Teamviewer• Communicated with 3 party support to resolve software issues • Troubleshoot network connectivity issues for small to medium size businesses• Troubleshoot software problems• Provided phone support• Provided remote support using Teamviewer• Communicated with 3 party support to resolve software issues

    • Security Officer
      • Aug 2011 - Mar 2012

      • Enforced management polices• Responded to emergency situations• Wrote reports • Enforced management polices• Responded to emergency situations• Wrote reports

    • Security Guard
      • Apr 2011 - Sep 2011

      • Monitored computers for alarms • Checked in semis • Monitored computers for alarms • Checked in semis

    • Sergeant
      • Aug 2010 - Jun 2011

      • Trained Marines• Managed and Accountable for 20 Marines • Trained Marines• Managed and Accountable for 20 Marines

    • United States
    • Retail
    • 700 & Above Employee
    • Cashier
      • Jun 2010 - Feb 2011

      • Responsible for money handling and customer check out• Provide customer service• Resolved customer complaints in a positive manner • Responsible for money handling and customer check out• Provide customer service• Resolved customer complaints in a positive manner

    • Armed Forces
    • 700 & Above Employee
    • Sergeant
      • Nov 2004 - May 2010

      See Below

    • Marine Security Guard
      • Dec 2008 - Mar 2010

      • Protected US Government classified material, property and over 250 people.• Searched, identified and wrote 2 security violations, and 43 incident reports.• Conducted 50 training situations for emergency responses to the embassy.• Maintained 8 log books while keeping track of numerous keys and badges.• Managed funds in excess of over 6,000 dollars.• Budgeted, Supervised, Planned, Coordinated a party for 200 people. • Responsible for the purchase of vehicle supplies and scheduling of maintenance. • Monitored and recorded vehicle usage and fuel consumption • Prepared quarterly vehicle report

    • Marine Security Guard
      • Dec 2007 - 2008

      • Searched, identified and wrote 1 security violation and 15 incident reports.• Conducted 39 training situations of attacks on the US embassy.• Mentored, Supervised, and Counseled 6 employees • Managed funds of 1,500 dollars on a monthly basis.• Prepared monthly vehicle reports• Responsible for inventory and operation of over 250 movies

    • Radio Operator
      • May 2005 - Oct 2006

      • Calculated proper antennas lengths for field expedient antennas• Calculated and constructed radio antennas using formulas for different frequents• Maintained single channel radio communications for both voice and data• Inspected the working conductions of radios• Recorded any maintenance issues of radio gear• Listened to radio traffic on high frequents to ultra high frequents to satellite communications• Cleaned radio gear on a monthly basis• Taught 5 different classes on radio gear• Programmed radio frequencies both on radios and computers

    • United States Marine Corps
      • Dec 2006 - Dec 2007

      • Searched, identified and wrote 6 security violations and over 20 incident reports• Provided over 1,400 hours of internal armed security in a hostile country• Conducted 36 training situations of attacks of the US embassy.• Responsible for the funds of over 1,500 dollars• Supervised 2 local hired employees• Managed over 50,000 dollars of equipment • Searched, identified and wrote 6 security violations and over 20 incident reports• Provided over 1,400 hours of internal armed security in a hostile country• Conducted 36 training situations of attacks of the US embassy.• Responsible for the funds of over 1,500 dollars• Supervised 2 local hired employees• Managed over 50,000 dollars of equipment

Education

  • Regis University
    Master's degree, Computer and Information Systems Security/Information Assurance
    2016 - 2018
  • Regis University
    Certificate, Cybersecurity
    2016 - 2017
  • DeVry University-Missouri
    Bachelors of Science, Network and Communication Management
    2012 - 2013

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