Senior Sales Support and Logistics Coordinator

• Jul 2018 - Present

Logistics Coordinator

• Aug 2016 - Dec 2021

Process all sales and purchase orders into SAP in a timely mannerInterface with over 25 vendors in China to monitor and facilitate accurate and timely delivery, product spec requirements, packaging and payment in both US and Chinese currencyCollaborate with corporate Shanghai office to negotiate competitive pricing with vendors and work through demand fluctuation issues for most often purchased medical devices such as syringes, gauze, catheters and blood transfusion sets.Accompany quality control team from China office to various vendors within Shanghai and outlying areas to observe production and meet with factory leadersInvestigate potential new vendors to keep supplier lists up to date and negotiate with global suppliers to source for the best product with best price while maintaining strong partnerships with all vendorsTrack fulfillment progress of all sales orders while maintaining a high level of customer service with all international customers (Chile, Colombia, Nicaragua, Saudi Arabia, Ethiopia, South Africa, Zimbabwe and Trinidad). This includes creation and maintenance of order and shipment schedule tables.Research various websites for new tenders and partner with supply chain director to present offers, including award/purchase of 28,000,000 syringes in 2017-2018 Prepare and distribute all necessary export documentation (from China) including commercial invoices, packing lists, Certificate of Analysis/Sterility/Compliance, DOC, COO, and Certificate of Insurance for all air and ocean shipments to many international locationsCollaborate with freight forwarders in China and destination locations to ensure cost-effective and timely delivery of goods for all air and ocean shipments. This includes preparation of consolidation tables, shipping rates, export customs clearance and destination transport/chargesPartner with export agent in China on conversion of RMB purchases to comply with all applicable Chinese government export requirements. Show less

Travel Coordinator

• Aug 2016 - Dec 2021

Research and book domestic and international travel including air, hotel, local and destination transportation Coordinate multi-leg international travel to facilitate meetings in various locations within a short period of timeApply for and manage Visa application documents to multiple international locations including China, Saudi Arabia and Ethiopia for company employees (both United States citizens and long-term US residents)

Executive Assistant

• Mar 2015 - May 2016

• Served as liaison between the Chief Executive Officer and the President and the public, internal senior management, the Board of Directors, and employees. • Organized and maintained calendar and scheduled all meetings and events. • Orchestrated all aspects of meetings/events including transportation, meals, entertainment, and promotional gifts. • Managed executive travel arrangements for personal and business travel. • Prepared and distributed necessary documents for monthly Board of Directors meetings as well as annual shareholder meeting. • Maintained communications through organized letters, memoranda, and reports. • Collaborated with members of accounting department to ensure timely processing of corporate and personal invoices. • Handled highly confidential documents and information effectively. • Updated files/databases for critical documents within the organization. • Answered, screened, and directed all phone calls and visitors. Show less

Assistant Manager

• Oct 2010 - Mar 2015

• Responsible for various facets of club business including Personal Training staff payroll, daily cash closeout, personal trainer/client appointment tracking and Member Services statistics. • Collaborated with General Manager, gym owner, outside consultant and advertising agency on design of direct mail pieces, television commercials, print advertisements, as well as other marketing materials. • Responsible for implementing, maintaining and reviewing club rewards program (fitRewards) which included updating members’ points, distribution of awards, interaction with fitRewards staff and club-based marketing programs. • Accounted for and entered all new club membership activations into billing software. • Resolved club member billing issues, cancellations and complaints. • Supervised and trained new employees on Member Services protocol regarding new member activations and personal training sales • Responsible for website maintenance regarding changes happening within the club. • Recognized as top sales performer for new sales of club memberships. • Assisted clients in reaching their personal fitness goals through weekly training sessions by creating individually designed programs based on client fitness level, medical considerations and desired outcome. • Introduced new club members to various personal training programs available within the club. • Trained new personal trainers on club programs as well as billing software. • Organized 12-person relay race team for two separate 200-mile races including all aspects of administration, organization, and operational logistics. Show less

Administrative Assistant

• Jan 2010 - Feb 2011

• Assisted agent/owner by contacting insured clients regarding policy changes and overdue balances. • Responded to telephone inquires for new policy business as well as generated policy documents and reports for insured clients. • Responsible for organizing and maintaining office filing system for insured clients. • Performed general office duties including faxing, copying, drafting letters and sending monthly mailings. • Assisted agent/owner by contacting insured clients regarding policy changes and overdue balances. • Responded to telephone inquires for new policy business as well as generated policy documents and reports for insured clients. • Responsible for organizing and maintaining office filing system for insured clients. • Performed general office duties including faxing, copying, drafting letters and sending monthly mailings.

Marketing Manager

• Jan 2000 - Dec 2009

• Worked closely with advertising agency on development and placement of company advertising. • Presented quarterly presentations to Board members on company marketing objectives and initiatives. • Designed PowerPoint presentations for Chief Executive Officer and Chief Financial Officer for various marketing and sales meetings. • Worked closely with Quality Control on new order requests and logistics. • Responsible for various clerical duties including company website, telephone and computer maintenance as well as overall office management. Show less