Business Development Consultant

• Mar 2022 - Present

- Oversaw content creation for academy blog, social media, and email campaigns, resulting in monthly 120% growth in organic reach - Achieved 150% of sales target in first 6 months - Conducted monthly customer satisfaction surveys, using feedback to improve service delivery - Managed and analyzed large datasets to identify trends, patterns, and insights; used this information to advise on business growth strategies - Reduced customer churn by 50% after implementing new customer retention strategy - Collaborated with internal and external teams to resolve 90% of customer issues within 24 hours - Presented data-driven reports to stakeholders, influencing key business decisions and strategies. Show less

Digital Marketing Executive

• Aug 2020 - Sep 2022

- Drove strategic growth of club's social media presence, organically increasing Instagram followers from 128 to 10,000 and Twitter followers by 1700% - Developed and executed multi-channel digital marketing campaigns, contributing to enhanced brand awareness and engagement. - Managed effective email marketing campaigns and maintained club's website using latest CRM tools. - Utilized Google Analytics for performance tracking, providing insightful reports on digital campaign outcomes. - Leveraged a strong understanding of media touchpoints to coordinate integrated PR campaigns across print, digital, and social media. - Cultivated strong relationships with key journalists, leading to a 50% increase in press coverage for club. Show less

Head of Digital Marketing

• Jan 2020 - Jul 2020

Created a social media strategy for the Football Club

Team Manager

• Jan 2020 - Jul 2020

- Signed professional football players for the club- Handled first team operations for the club- Responsible for the tactical side of Football

Intern

• Jun 2018 - Jul 2018

Legal Intern Legal Intern

Content Writer

• May 2016 - Jun 2016