Kisha Cruz, MS, MBA
Human Resources Business Partner | Consultant at People Practices Consulting- Claim this Profile
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English -
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Spanish - Conversational -
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Bio
Credentials
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Human Resources: Compensation and Benefits
LinkedInOct, 2022- Nov, 2024 -
Getting Started with Power BI
LinkedInApr, 2022- Nov, 2024 -
Inclusive Leadership
LinkedInOct, 2021- Nov, 2024 -
Associate Certified Coach (Internal Conflict Coach)
International Coaching FederationNov, 2020- Nov, 2024
Experience
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People Practices Consulting
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United States
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Business Consulting and Services
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1 - 100 Employee
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Human Resources Business Partner | Consultant
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2018 - Present
Serve as strategic business partner with line managers, senior management, and executives to set the strategy and cadence for key people processes and programs (review cycles, career pathways, engagement surveys, succession planning, professional development). Transition seamlessly from designing big-picture structures and strategies to 1:1 coaching and employee relations. Demonstrate empathy for all team members while showing a deep understanding of business needs and promoting a diverse and… Show more Serve as strategic business partner with line managers, senior management, and executives to set the strategy and cadence for key people processes and programs (review cycles, career pathways, engagement surveys, succession planning, professional development). Transition seamlessly from designing big-picture structures and strategies to 1:1 coaching and employee relations. Demonstrate empathy for all team members while showing a deep understanding of business needs and promoting a diverse and inclusive working environment. Show less Serve as strategic business partner with line managers, senior management, and executives to set the strategy and cadence for key people processes and programs (review cycles, career pathways, engagement surveys, succession planning, professional development). Transition seamlessly from designing big-picture structures and strategies to 1:1 coaching and employee relations. Demonstrate empathy for all team members while showing a deep understanding of business needs and promoting a diverse and… Show more Serve as strategic business partner with line managers, senior management, and executives to set the strategy and cadence for key people processes and programs (review cycles, career pathways, engagement surveys, succession planning, professional development). Transition seamlessly from designing big-picture structures and strategies to 1:1 coaching and employee relations. Demonstrate empathy for all team members while showing a deep understanding of business needs and promoting a diverse and inclusive working environment. Show less
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Aberdeen Strategy & Research
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Research Associate - Human Capital Management
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2014 - 2018
• Served as trusted HR Advisor with extensive knowledge of HR Best Practices and Standard Operating Procedures (SOP's) • Identified, tracked, monitored and reported on emerging best-practice trends and technologies in the human capital management space • Wrote and delivered documents and reports including webcasts, blogs, social media communications, videos, and other deliverable • Served as trusted HR Advisor with extensive knowledge of HR Best Practices and Standard Operating Procedures (SOP's) • Identified, tracked, monitored and reported on emerging best-practice trends and technologies in the human capital management space • Wrote and delivered documents and reports including webcasts, blogs, social media communications, videos, and other deliverable
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ForHealth Consulting at UMass Chan Medical School
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United States
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Business Consulting and Services
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200 - 300 Employee
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Human Resources Business Partner
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2009 - 2014
Drove organizational success by initiating and amplifying administrative and HR operations across different off-site locations. • Directed key focus areas, such as HR shared services, work-life balance support, employee relations, training, IT upgrades and executive coaching, and diversity initiatives. Drove organizational success by initiating and amplifying administrative and HR operations across different off-site locations. • Directed key focus areas, such as HR shared services, work-life balance support, employee relations, training, IT upgrades and executive coaching, and diversity initiatives.
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Berkshire Counseling
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United States
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Mental Health Care
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HR and Payroll Manager
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2004 - 2009
Created comprehensive HR programs for start-up workforce development agency with a team of program coordinators, support staff, and counselors • Directly responsible for weekly in-house manual payroll and all related filings • Created and continuously updated employee handbook • Automated monthly preparation of sales and use tax returns for 33 states • Created training for staff on new tax return processes and provided continual updates Created comprehensive HR programs for start-up workforce development agency with a team of program coordinators, support staff, and counselors • Directly responsible for weekly in-house manual payroll and all related filings • Created and continuously updated employee handbook • Automated monthly preparation of sales and use tax returns for 33 states • Created training for staff on new tax return processes and provided continual updates
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MassMutual
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United States
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Financial Services
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700 & Above Employee
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SAP Implementation Coordinator - Corporate Tax
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2001 - 2004
• Represented Corporate Tax Department at weekly SAP Calibration Meetings • Mapped general ledger accounts into SAP chart of accounts • Facilitated training within Corporate Tax Department • Responsible for updating end user documentation and help files • Represented Corporate Tax Department at weekly SAP Calibration Meetings • Mapped general ledger accounts into SAP chart of accounts • Facilitated training within Corporate Tax Department • Responsible for updating end user documentation and help files
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Square One (Springfield Day Nursery)
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United States
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Individual and Family Services
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1 - 100 Employee
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Assistant to Comptroller
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1996 - 2001
• Managed and directed accounting staff and interns • Revamped A/P process to improve efficiency and reduce spending • Assisted with payroll process and managed upgrade of ACCPAC system • Revised and authored company policy manuals • Managed and directed accounting staff and interns • Revamped A/P process to improve efficiency and reduce spending • Assisted with payroll process and managed upgrade of ACCPAC system • Revised and authored company policy manuals
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PwC
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Professional Services
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700 & Above Employee
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Business Assurance Associate - Audit
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1994 - 1996
• Conducted operational and compliance audits and recommended changes and upgrades to maximize operational efficiency • Developed strategies to ensure goals and objectives were achieved in accordance with business objectives, time constraints, and budgets • Extensive travel • Conducted operational and compliance audits and recommended changes and upgrades to maximize operational efficiency • Developed strategies to ensure goals and objectives were achieved in accordance with business objectives, time constraints, and budgets • Extensive travel
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Education
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2002 - 2003
Rensselaer Polytechnic Institute at Hartford
Master of Science, Human Resource Management -
1997 - 2000
Western New England University
MBA, Management Information Systems -
1990 - 1994
Western New England University
B.S.B.A, Accounting
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