Experience

Technical and Vocational Training Corporation

• Saudi Arabia
• Higher Education
• 700 & Above Employee

• IT Manager

  • Jan 2012 - Present

  - IT Manager (January 2012 - March 2014; September 2016 - Present)• Managing IT staffing, including supervision, development, evaluation, and disciplinary actions.• Leading IT Center operational and strategic planning• Working closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the college.• Negotiating and administering vendor, outsourcer, and consultant contracts and service agreements.• Maintaining and administrating computer networks and related computing environments including computer hardware, systems software, applications, and all configurations.• Overseeing provision of end-user services, including help desk and technical support services.implementations.• Designing and implement network infrastructure.• Configuring VLANs, VTP, STP, etherchannels and intervlan routing on layer-3 switches.• Documenting all network set-ups.• Implementing voice network configuration.• Managing active directory (AD), group policies (GPOs), DHCP and DNS in windows server environments.• Administering and maintaining virtualization environment on Huawei FusionSphere.• Ensure adequate antivirus protection and implement operational activities of network security.• Ensuring adequate antivirus protection and implementing operational activities of network security.• Performing configuration of CCTV equipment and fingerprint terminals. Show less

• Teaching and Training

  • Oct 2009 - Present

  • Preparing a syllabus containing specific learner outcomes for each course taught.• Organizing and presenting courses material using various instructional techniques such as slides, demonstrations, hands-on training and case studies within Computer and Information Technology Department.• Observing and evaluating trainees' performance to determine progress, provide feedback, and make suggestions for improvement.

• Registrar of the Computer Technology Department

  • Nov 2009 - Dec 2013

  • Issuing statistical data for the trainees of the computer technology department or course-related, as newly enrolled, expected to graduate and remaining courses.• Scheduling time and location for the classes of the department, as well as assigning an instructor to each class or course.• Assigning and changing academic advisors for the trainees of the department.



Saad Specialist Hospital

• Saudi Arabia
• Hospitals and Health Care
• 700 & Above Employee

• Computer Engineer

  • Jul 2005 - Oct 2009

  • Provided telephone, e-mail and e-ticket support to resolve day-to-day end-user requests. • Coordinated and resolved day-to-day end-user requests. • Successfully configured email applications and virus protection software. • Troubleshoot hardware, software, network and system problems. • Ensured that technical Help desk tickets are processed and completed in a timely and accurate manner. • Provided telephone, e-mail and e-ticket support to resolve day-to-day end-user requests. • Coordinated and resolved day-to-day end-user requests. • Successfully configured email applications and virus protection software. • Troubleshoot hardware, software, network and system problems. • Ensured that technical Help desk tickets are processed and completed in a timely and accurate manner.