Experience

Divirod Inc.

• United States
• Information Services
• 1 - 100 Employee

• Chief Product Officer

  • Jul 2023 - Present

  Philadelphia, Pennsylvania, United States Responsible for leading the strategic product direction, including vision, innovation, definition, design, development, management, and product-market fit. Divirod is building the world’s most comprehensive data lake to map, manage, and predict water risks, including flood, storm surge, snow, and ice.



Evident

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Director, Insurance Product Strategy

  • Jun 2021 - Feb 2023

  Philadelphia, Pennsylvania, United States ● Shape the future of our insurance product by combining insurance subject matter expertise and data to secure our place as the market leader for verification ● Forge new relationships with stakeholders throughout the insurance and technology verticals to support our long-term objective of building a connected verification ecosystem ● Lead our insurance center of excellence and evaluate emerging insurance issues, determine the feasibility of requests, centralize and disseminate learnings,… Show more ● Shape the future of our insurance product by combining insurance subject matter expertise and data to secure our place as the market leader for verification ● Forge new relationships with stakeholders throughout the insurance and technology verticals to support our long-term objective of building a connected verification ecosystem ● Lead our insurance center of excellence and evaluate emerging insurance issues, determine the feasibility of requests, centralize and disseminate learnings, and navigate the regulatory landscape Show less



Quantemplate – insurance data automation

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Vice President Solutions NA

  • Jan 2018 - Jun 2021

  Greater New York City Area ● Lead North American accounts; grow and fortify customer relationships across a diverse portfolio, partnering with internal stakeholders and customers to establish two-way communication, build trust, and ensure mutual value creation ● Own and execute customer-centric strategy to ensure satisfaction from first point of contact through relationship lifespan; have maintained an 85 percent retention ratio for more than three years ● Oversee tailored solutions development and seamless… Show more ● Lead North American accounts; grow and fortify customer relationships across a diverse portfolio, partnering with internal stakeholders and customers to establish two-way communication, build trust, and ensure mutual value creation ● Own and execute customer-centric strategy to ensure satisfaction from first point of contact through relationship lifespan; have maintained an 85 percent retention ratio for more than three years ● Oversee tailored solutions development and seamless delivery; ensure customer needs are translated into actionable solutions for product and engineering teams; manage onboarding and implementation lifecycle for new clients ● Ensure continued customer satisfaction and growth; created usage metrics to monitor, measure, and benchmark clients and communicate product value objectively ● Lead executive business reviews to understand changing customer needs and support aligned product strategy; identify customer pain points and opportunities, design resolution plans and funnel insights to internal partners to inform and prioritize the product roadmap ● Bring together sales and solutions teams, using a consultative sales approach to drive USD 2.1M total revenue to date ● Spearheaded corporate, product, and marketing strategy refresh; led multiple market and gap analyses to develop an agile strategy, engaged all teams in planning and established company wide buy-in Key competencies: strategy, stakeholder management, product management, consultative sales, relationship management, customer success, process optimization, innovation, analytics Show less



Guy Carpenter

• United States
• Insurance
• 700 & Above Employee

• AVP, Strategic Advisory & Broking

  • Nov 2013 - Dec 2017

  Greater Philadelphia Area ● Vetted, prioritized, and recommended white space opportunities for the firm; led to the successful implementation of three new revenue generating service offerings ● Pioneered innovative pilot of disaster risk financing scheme for Federal organization USAID, generating USD 250K directly and subsequent revenues of USD 250K ● Innovated proprietary tools and value-add products for account teams, supporting USD 5.0M in new business ● Architected comprehensive cross-functional forecasting… Show more ● Vetted, prioritized, and recommended white space opportunities for the firm; led to the successful implementation of three new revenue generating service offerings ● Pioneered innovative pilot of disaster risk financing scheme for Federal organization USAID, generating USD 250K directly and subsequent revenues of USD 250K ● Innovated proprietary tools and value-add products for account teams, supporting USD 5.0M in new business ● Architected comprehensive cross-functional forecasting process; brought together siloed teams and disparate data to uncover deeper insights into future performance and to identify at-risk clients sooner ● Designed C-level dashboards to distill complex data into actionable insights, supporting more informed decision making and faster response times ● Stepped into interim SalesForce administration role, recovered an at-risk migration and drove successful adoption among 500+ brokers ● Automated key reporting processes, delivering critical information to leaders faster and saving an entire day each week of manual effort for both the sales operations and marketplace analysis teams Show less



Marsh

• United States
• Insurance
• 700 & Above Employee

• Associate

  • Sep 2012 - Nov 2013

  New York, NY Participated in Marsh's rotational leadership development rotational TRAC program, which consisted of: ● Client-Facing Operations (Distribution) Focus on learning the client cycle, from the day-to-day maintenance of accounts to strategic planning for each client, including bringing in new business ● Project Management (IMPACT) Develop project management skills through hands-on experience allocating and assigning company resources to fulfill deadline-driven tasks ● Market-Facing… Show more Participated in Marsh's rotational leadership development rotational TRAC program, which consisted of: ● Client-Facing Operations (Distribution) Focus on learning the client cycle, from the day-to-day maintenance of accounts to strategic planning for each client, including bringing in new business ● Project Management (IMPACT) Develop project management skills through hands-on experience allocating and assigning company resources to fulfill deadline-driven tasks ● Market-Facing Operations (Placement) Centered around interaction and negotiation with insurance markets as well as developing technical skills in the form of policy review and evaluation Key achievements: ● Developed and executed upon strategies that turned two prospects into clients ● Evaluated over 150 insurance policies, eliminating a backlog and expediting client contract delivery Show less



Saint-Gobain

• France
• Wholesale Building Materials
• 700 & Above Employee

• Risk Analyst

  • May 2011 - Apr 2012

  Valley Forge, Pennsylvania ● Identified, quantified, and reported potential and new exposures to management ● Oversaw implementation and adoption of modern claims platform that replaced a decades old system