Experience

Nutraceutical Corporation

• United States
• Manufacturing
• 200 - 300 Employee

• International Sales Analyst

  • Jul 2020 - Present

  Salt Lake City Metropolitan Area



Indiana University Bloomington

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant

  • Sep 2019 - Jul 2020

  Bloomington, Indiana Area • Examine the effect of corporate social responsibility announcements on brand sales in the consumer packaged goods industry • Analyze promotional and advertising data on a variety of products using the statistical software SAS



IMG (International Medical Group)

• United States
• Insurance
• 300 - 400 Employee

• Sales Service Specialist

  • Jun 2018 - May 2019

  Indianapolis, Indiana Area • Achieved at least 130% sales goal in sales volume and quota each month; ranked the highest in call time available (4+ hours per day) among all employees • Closed a $200,000 travel insurance contract with a 90-member group by designing a comparable quoting system using excel spreadsheet modeling, tables, dashboards, and lookup functions • Consulted with 25+ new, active and inactive insurance professionals daily on best practices for marketing company’s products and expanding global… Show more • Achieved at least 130% sales goal in sales volume and quota each month; ranked the highest in call time available (4+ hours per day) among all employees • Closed a $200,000 travel insurance contract with a 90-member group by designing a comparable quoting system using excel spreadsheet modeling, tables, dashboards, and lookup functions • Consulted with 25+ new, active and inactive insurance professionals daily on best practices for marketing company’s products and expanding global presence by using easy-to-understand concepts and hands-on experience • Merchandised the most appropriate insurance products and ensured customer satisfaction via phone calls (50+ per day during peak season), emails and online chats in different languages (English, Mandarin, and Cantonese) Show less



Tau Sigma National Honor Society - IUB Chapter

• Treasurer

  • Dec 2016 - May 2018

  Bloomington, Indiana Area • Oversaw and presented club budgets ($5,000/year), accounts, and financial statements to the management committee • Advised on the organization’s fundraising strategy by hosting board financial meetings to ensure 100% accuracy on club expenditure and cash flow • Instituted a variety of events for transfer students (Scholarship Workshop, Induction Ceremony, etc.) and attracted 100+ active club members by creating a positive campus experience



Chubb Fire & Security Group

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Business Intelligence Intern

  • Jun 2017 - Aug 2017

  Sydney, Australia • Transformed and manipulated 10 years of data from the legacy system, and applied business analytics tool, Power BI, to improve efficiency of daily sales, profitability measures, and marketing analysis for 30+ sales representatives • Supported Chubb Fire & Security department by building KPIs, dashboards, and data visualizations to track month-to-date performance and make recommendations to maximize cloud computing efficiency • Facilitated the application launching by executing waterfall… Show more • Transformed and manipulated 10 years of data from the legacy system, and applied business analytics tool, Power BI, to improve efficiency of daily sales, profitability measures, and marketing analysis for 30+ sales representatives • Supported Chubb Fire & Security department by building KPIs, dashboards, and data visualizations to track month-to-date performance and make recommendations to maximize cloud computing efficiency • Facilitated the application launching by executing waterfall methodology; created instructional material and hosted 10+ training sessions to rollout and optimize user experience Show less



The Chinese Language Institute (CLI)

• China
• Education Administration Programs
• 1 - 100 Employee

• Event Cordinator/Chinese Tutor Intern

  • May 2017 - Jun 2017

  Guilin, Guangxi, China



Indiana University Bloomington

• United States
• Higher Education
• 700 & Above Employee

• K201/K303 The Computer in Business Peer Tutor

  • Aug 2016 - May 2017

  Bloomington, Indiana Area • Provided in-class peer tutoring for more than 30 students, and collaborated with three other peer tutors to assist professor with teaching • Strengthened knowledge of Microsoft Access and Excel, and improved interpersonal skill by demonstrating knowledge to students • Recognized in the top 15% of peer tutors for mastery of advanced data cleansing techniques and classroom leadership during the Spring 2017 semester

• Enrollment Assistant

  • Jun 2016 - Jul 2016

  Bloomington, Indiana Area • Delivered efficient and effective registration, change of schedule, and withdrawal services to 200+ students by assisting with all registration functions with the emphasis on resolving scheduling difficulties • Collaborated with academic advisors to ensure all students met full-time enrollment requirements • Provided information about faculties, subjects, and events to enhance student involvement and academic success



United Way of King County

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Advanced tax preparer

  • Jan 2015 - Apr 2015

  Auburn, WA • Prepared income tax returns for low-income individuals and families • Accomplished over 150 e-filling tax returns in three months, resolved tax problems, reviewed peers’ tax preparation and ensured complete client satisfaction throughout the service • Resulted in an overall 20,000 tax returns as a team, securing $27 million in tax refunds