Functional Consultant

• Nov 2021 - Present

IT Project Manager

• Jan 2016 - Oct 2021

Management and delivery of business critical IT projects for the UKs Finance and Business Services functions.• Effectively managing relationships with key stakeholders at all levels.• Engagement with our IT partners and other vendors to help scope the project proposals.• Effective management of the risks and issues log in order to reduce and mitigate any potential project setbacks.• Management of key service transition documentation and process to enable successful transition to production. • Management of the project plan and finances.

PMO Analyst

• Jun 2014 - Jan 2016

• Provides a range of Portfolio Management Support services locally within a PDM Stream:- Planning & Reporting- Project Status reporting co-ordination- Governance Co-ordination of key Portfolio meetings.- Purchasing & Financials Co-ordination- Priority areas of project support- Local RTC Centre of Excellence• Co-ordinates data collation for PDM Performance Hub.• Co-ordinates Assurance Tracking and reporting within the PDM Stream.

PMO/Business Analyst Trainee

• Apr 2014 - Sep 2016

A trainee in Project Management Office for FDM, a winning IT services provider and leading IT graduate employer, Involves the following:• Oracle SQL Developer• Excel VBA• Web Apps Design• Financial Industry Awareness• Project Support Office• Prince 2 Foundation• ISEB Business Analysis A trainee in Project Management Office for FDM, a winning IT services provider and leading IT graduate employer, Involves the following:• Oracle SQL Developer• Excel VBA• Web Apps Design• Financial Industry Awareness• Project Support Office• Prince 2 Foundation• ISEB Business Analysis

Purchase Analyst

• Dec 2013 - Apr 2014

• Analysing supplier costing and negotiating prices and contracts • Creating reports for management as and when needed• Maintaining existing relationship with suppliers while creating new ones• Supporting the initial sourcing of an ERP system and interviewing vendors• Pitching the company portfolio to licensing agents enabling referral of interesting projects • Pricing 500k alcohol order from suppliers for a top UK retailer and analysing costing with management• Communicating directly with MD to improve traffic and sales for online e-commerce channels

Customer Service Centre Advisor

• May 2012 - Jan 2014

• Communicating with customers in a professional manner• Resolving enquiries from customer and contractors by telephone and email.• Updating the Kirona system with home repair details and notes from calls.• Adapting to new challenges that arise e.g. repair queries, complaints• Following company procedures at all times and maintaining integrity • Communicating with customers in a professional manner• Resolving enquiries from customer and contractors by telephone and email.• Updating the Kirona system with home repair details and notes from calls.• Adapting to new challenges that arise e.g. repair queries, complaints• Following company procedures at all times and maintaining integrity

Business Development Consultant (Online Sales)

• Jan 2013 - Dec 2013

Driving sales for the online division of Budget Appliances, an online domestic appliances site.• Assessing business needs and identifying opportunities• Generating online store designs and implementing through web design house• Securing large appliance distribution contracts through effective negotiation• Analysing weekly sales figures and preparing monthly reports• Identifying key products to maximise sales via market research (sales statistics, surveys, and demographics)

Store Manager

• Aug 2012 - Dec 2012

• Responsible for the daily managing of staff and the assigning of duties• Managing and motivating staff to increase sales and ensure store efficiency• Maintaining awareness of market trends and monitoring local competitors• Promoting the business and products through different channels e.g. social network• Managing store finances e.g. sales and purchase invoices

Accounts Assistant

• Oct 2011 - Mar 2012

• Learning about how a successful chartered accountancy practice is run• Duties include preparing bank reconciliation and control accounts • Processing cash books, purchase, sales ledgers and VAT returns• Working on Sage-Line 50 and preparing ledgers on Excel from reports.• Demonstrating excellent numerical ability and use of Microsoft Excel • Learning about how a successful chartered accountancy practice is run• Duties include preparing bank reconciliation and control accounts • Processing cash books, purchase, sales ledgers and VAT returns• Working on Sage-Line 50 and preparing ledgers on Excel from reports.• Demonstrating excellent numerical ability and use of Microsoft Excel