Shipping and Receiving Supervisor

• May 2023 - Present

Shipping and Receiving Associate

• Mar 2023 - May 2023

Determine method of shipment and arrange shipping; prepare bills of lading, customs forms, invoices, and other shipping documents manually or by computerAssemble containers and crates, record contents manually or by computer, pack goods to be shipped and affix identifying information and shipping instructionsMakes bookings for shipment based on preferred carrier by location of delivery, considering payment methods and freight chargesOversee loading and unloading of goods from trucks or other conveyancesInspect and verify incoming goods against invoices or other documents, record shortages and reject damaged goodsUnpack, code and route goods to appropriate storage areas and bins using RF Scanner or manually on computerMaintain internal, manual, or computerized record-keeping systemsSupervise unloading and loading of goods and products to and from trucksGenerates, treats, and resolves tickets as deemed necessary to ensure member’s satisfaction Show less

Member Support Associate

• Dec 2022 - May 2023

o Troubleshooting member’s equipment using internal based knowledge resources o Guiding support team to resolve hardware and software inquiries from Members regarding Bike, Tread, Row, Guide, and App offerings o Coordinate with other branches of hardware and software teams to better understand and resolve Member inquiries o Taking and making live calls, chats, and email with Members and manage tickets through to completion o Assisting the Support team with live interactions o Assist members in placing orders, tracking deliveries and reaching out to technical support services when necessary and making exchanges where necessary o Generates, treats, and resolves tickets as deemed necessary to ensure member’s satisfaction Show less

Internship Trainee

• Aug 2022 - Dec 2022

Assists in booking and assigning of transportation Assigning goods to trucks for delivery based on quantity and location Inbounding and out-bounding of goods using WMS Manual stock taking and correlating with WMS Assigning to bins and updating the same in the software Maintaining stock control using FIFO method Ensuring the Stock-Keeping Unit procedure is accurately delivered Stacking on pallets and wrapping of goods for out-bounding Assists in booking and assigning of transportation Assigning goods to trucks for delivery based on quantity and location Inbounding and out-bounding of goods using WMS Manual stock taking and correlating with WMS Assigning to bins and updating the same in the software Maintaining stock control using FIFO method Ensuring the Stock-Keeping Unit procedure is accurately delivered Stacking on pallets and wrapping of goods for out-bounding

Warehouse Associate

• Dec 2021 - Jul 2022

o Ensure processing, packaging, and shipping orders accurately. o Organize stocks and maintain inventory. o Inspect products for defects and damage. o Examine ingoing and outgoing shipments. o Organize warehouse space while sustaining the five S’s of office management o Receive, unload and place incoming inventory items appropriately. o Check, verify and fill out customer invoices. o Ensure processing, packaging, and shipping orders accurately. o Organize stocks and maintain inventory. o Inspect products for defects and damage. o Examine ingoing and outgoing shipments. o Organize warehouse space while sustaining the five S’s of office management o Receive, unload and place incoming inventory items appropriately. o Check, verify and fill out customer invoices.

Warehouse Worker

• Nov 2021 - Dec 2021

o Assisting with unloading or loading of vehicles during deliveries using manual Pallet Jack Truck o Stock checking and redistribution. o Picking Stock from and replenishing shelves using Dolly or Hand Truck o Packing products for dispatch after being palletized and wrapped. o Responsible for working through orders independently or working as part of a team. o Perform required quality checks where applicable to ensure compliance o Informed the Supervisor of product defects or other serious occurrences o Performed all duties according to safety standards and company policies o Accomplished production goals by working with speed, accuracy Show less

Operations Officer

• Nov 2019 - Oct 2021

Assisting at ensuring every computer and networked cables are in perfect working condition • Purchase of computers and installation of required software application • Supervision of co-external ICT professionals to ensure services delivered meets company expectation • Improved operational efficiency by optimizing and automating business processes • Drafted reports and led presentations to inform upper management of operational inefficiencies and recommended improvements • Supervised deployment planning and tasking • Created training programs for personnel in preparation for full spectrum of operations Show less

Administrative Assistant

• Jan 2015 - Oct 2021

o Kept records and updated mails with event dates, and tracked projects with pictorial presentations o Improved on record keeping and ensuring monthly analysis reporting of mails o Monitored office inventory to maintain supply levels o Supported senior leadership during the executive decision-making process by generating daily reports to recommend corrective actions and improvements o Monitor inventory and stock bi-weekly, refilling and placing order to ensure availability of essential materials while adopting FIFO method of material usage. Show less

Head of Operations

• Apr 2015 - Dec 2016

Servicing of Client’s websites and making proper recommendations via adequate reports • Schedule visit of clients and determining their needs to improve on their e-commerce • Reporting of client’s needs to superiors for immediate resolution via TeamViewer and UltraViewer • Supervision of other staff under operations and training • Led organizational development changes, enabling organizations to better respond and adapt for industry and market changes • Accomplished leader, skilled at maximizing employee’s skills and knowledge, to achieve highest performance goals • Maintained productive relationships and communication channel with client organization Show less

Head of Sales and Business Development

• Jul 2012 - Mar 2015

Improved sales standard through integration of social and digital marketing • Introduced and managed the organization’s social media platforms • Encouraged cashless policy through Point-of-Sales Machine and use of other financial instruments • Addressed customer concerns immediately and promptly resolve issues to boost client satisfaction • Tracking and analyzing weekly sales reports, implement corrective action plans and streamlined sales operations • Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development • Resolved products issues with manufacturers to maintain relationships with key producers and deliver quality products to customers • Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality Show less

Litigation Assistant

• Sep 2010 - Jul 2012

• Monitoring delivery of served clients’ and partners, and keeping detailed event occurrences • Assigning duties and responsibilities to subordinates in accordance to their specialization • Ensuring proper recording of financial transactions through supervision • Scrutinizing submitted monthly financial reports, target report and other submitted reports for compilation • Monitoring delivery of served clients’ and partners, and keeping detailed event occurrences • Assigning duties and responsibilities to subordinates in accordance to their specialization • Ensuring proper recording of financial transactions through supervision • Scrutinizing submitted monthly financial reports, target report and other submitted reports for compilation