Experience

TrueCar, Inc.

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• Account Executive

  • May 2023 - Present

  Tennessee, United States



Spireon

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• DRM

  • May 2022 - May 2023

  United States • Deliver coaching and development plans, aligning leadership with monthly action plans and pushing for improvement and growth, month over month. • Conduct dealer workshops on product launches and growth. • Analyze account performance and trends across multiple dealerships to determine which levers to adjust that will enable successful results in dealer groups. • Growing positive, long-term relationships by being consultative and innovative with global franchise dealership… Show more • Deliver coaching and development plans, aligning leadership with monthly action plans and pushing for improvement and growth, month over month. • Conduct dealer workshops on product launches and growth. • Analyze account performance and trends across multiple dealerships to determine which levers to adjust that will enable successful results in dealer groups. • Growing positive, long-term relationships by being consultative and innovative with global franchise dealership leaders. • Providing consistent training to improve buy-in and global ROI growth in all franchise dealership departments. Show less



Cox Automotive Inc.

• United States
• Software Development
• 700 & Above Employee

• Territory Sales Manager

  • Jan 2022 - Jun 2022

  United States Consulted with independent and franchised dealerships to create an online strategy enabling the in-house teams to increase revenue in sales and service. Consistently achieved the top 25% of the sales team across Autotrader/KBB. Used various tools and strategies to connect and consult with Dealers to convey the value of Cox Automotive products (including Salesforce, video conferencing, Bombbomb video messages, face-to-face consultation, and more).

• Senior Dealer Success Consultant

  • Oct 2019 - Jan 2022

  Knoxville, Tennessee Area Consulted with independent and franchised dealerships to create an online strategy enabling the in-house teams to increase revenue in sales and service. Consistently achieved the top 25% of the sales team across Autotrader/KBB. Used various tools and strategies to connect and consult with Dealers to convey the value of Cox Automotive products (including Salesforce, video conferencing, Bombbomb video messages, face-to-face consultation, and more).



RevLocal

• United States
• Advertising Services
• 400 - 500 Employee

• Digital Marketing Consultant

  • Jun 2018 - Oct 2019

  Chattanooga, Tennessee Area • Consulted with private and franchised businesses to sell online marketing solutions. • Independently launched the Chattanooga market and doubled the sales force in less than one year’s time. • Aggressively prospected, cold called, and networked to gain customers and build relationships.



Payscape, a Payroc Company

• United States
• Financial Services
• 1 - 100 Employee

• Account Manager

  • Jan 2018 - Jun 2018

  Chattanooga, Tennessee • Developed and managed accounts by selling innovative payment solutions and SaaS products. • Provided instruction to business owners on the FinTech industry and maintained an understanding of contracts and pricing structures. • Utilized Salesforce to create and manage leads and contracts.



Russell Barnett Automotive Family

• Sales Manager / Sub-Prime Finance Manager

  • Jul 2015 - Jan 2018

  Winchester, Tennessee • Created and implemented training and development resources for the sales team. • Consistently improved sales, including 3 months with the highest gross sales over a year. • Successfully created, managed, and branded a subprime finance program-Dr. Credit. • Worked directly with subprime lenders to attain financing for clients. • Managed online presence through social media and website advertising. • Created and executed sales and CRM processes for all subprime leads.



iPD Agency

• United States
• Advertising Services
• 1 - 100 Employee

• National Account Manager

  • Nov 2014 - Mar 2015

  Brandon, Florida • Completed cold calls to dealer principles and management to drive traffic into stores. • Delivered sales presentations via phone and handled sales of over $45,000 per customer.



Fremont Motor Companies

• Ecommerce Director

  • Mar 2013 - Feb 2014

  Lander,WY Wyoming's largest Automotive Group focused on improving the customer's online shopping experience. • Hired, trained and manage a team of 13 sales people located at each store • Completely revised the Internet sales process and company follow up process in the CRM. • Decreased response time averages from 15+ hrs down to less than 2 hrs. • Increased closing ratio of Internet leads from 5% to 12% in 6 months. • Provided detailed budget and marketing plans to increase market… Show more Wyoming's largest Automotive Group focused on improving the customer's online shopping experience. • Hired, trained and manage a team of 13 sales people located at each store • Completely revised the Internet sales process and company follow up process in the CRM. • Decreased response time averages from 15+ hrs down to less than 2 hrs. • Increased closing ratio of Internet leads from 5% to 12% in 6 months. • Provided detailed budget and marketing plans to increase market share while decreasing the advertising budget. • Managed reporting functions on sales and analytics. • Kept an open line of communication with store level management, corporate management and sales staff. • Conducted sales update presentations at quarterly management meetings. • Responsible for vendor relations and contracts. Handled SEO and SEM efforts to increase the company’s brand presence online Show less



Russell Barnett Automotive Family

• BDC Director

  • Apr 2006 - Mar 2013

  Tullahoma,TN I led and maintained all aspects of Internet sales including brand development, website traffic growth, and website conversion. Developed brand strategy, while maximizing the growth of the front and back-end profits of the stores. ● Strengthened company's business by leading implementation of the centralized BDC department. ● Defined strategy and business plans for the group's Internet department that led to increases in the closing ratio from 4% average to 14% average… Show more I led and maintained all aspects of Internet sales including brand development, website traffic growth, and website conversion. Developed brand strategy, while maximizing the growth of the front and back-end profits of the stores. ● Strengthened company's business by leading implementation of the centralized BDC department. ● Defined strategy and business plans for the group's Internet department that led to increases in the closing ratio from 4% average to 14% average. ● Built CRM processes for sales floor and Internet leads. ● Executed advertising campaigns across multiple media channels working with management team. ● Increased Customer Satisfaction Index (CSI) by developing, initiating, and implementing a VIP sales process for all Internet customers. ● Managed team of sales professionals. ● Responsible for SEO strategies in four separate locations that resulted in a 30% increase in web visits group wide over a three year period. ● Maintained all vendor relations and contract negotiations. ● Responsible for departmental training on processes and procedures Show less