Chad Timms
Chief Operating Officer at Fortified Data- Claim this Profile
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Bio
Jean Paul Isson
Chad is unique combination of strategic thinking and decisive action. I've had the pleasure of working with Chad for the past two years, I've been able to witness his unparalleled knowledge of Airport Operations and his ability to leverage data and AI to innovate and help our customers drive business performance. He is a result-oriented, a strategic thinker and an excellent communicator. Chad would be a great asset to any companies seeking for strategic data -savvy leader who can help leverage the power of data science to help the organization innovate and win against the competition. I recommend him highly
Carlos Kaduoka, PhD, FRAeS
Chad Timms can be described as one of the top experts on airport operations technology in the air transport industry, and I have had the privilege of working with him since 2013 tapping on his vast knowledge of airport operations, passenger communications technology, and software information technology. His technology expertise, strategic vision and business acumen were critical to win a very important airport in Asia Pacific, as well as winning airport accounts in other regions (e.g. Latin America, North America, Europe, Middle East and India). Chad has been instrumental in providing leadership to transform his product portfolio by bringing agile product development practices, innovation and new technology. I was always impressed by Chad’s ability to effortlessly handle difficult questions from customers both external and internal. Chad commands respect from customers and colleagues, which reflects his integrity, fairness and empathy. Chad is also recognised for his down-to-earth attitude, which combined with his other traits and expertise make him stand out even more as a strong leader, and an asset to any organisation.
Jean Paul Isson
Chad is unique combination of strategic thinking and decisive action. I've had the pleasure of working with Chad for the past two years, I've been able to witness his unparalleled knowledge of Airport Operations and his ability to leverage data and AI to innovate and help our customers drive business performance. He is a result-oriented, a strategic thinker and an excellent communicator. Chad would be a great asset to any companies seeking for strategic data -savvy leader who can help leverage the power of data science to help the organization innovate and win against the competition. I recommend him highly
Carlos Kaduoka, PhD, FRAeS
Chad Timms can be described as one of the top experts on airport operations technology in the air transport industry, and I have had the privilege of working with him since 2013 tapping on his vast knowledge of airport operations, passenger communications technology, and software information technology. His technology expertise, strategic vision and business acumen were critical to win a very important airport in Asia Pacific, as well as winning airport accounts in other regions (e.g. Latin America, North America, Europe, Middle East and India). Chad has been instrumental in providing leadership to transform his product portfolio by bringing agile product development practices, innovation and new technology. I was always impressed by Chad’s ability to effortlessly handle difficult questions from customers both external and internal. Chad commands respect from customers and colleagues, which reflects his integrity, fairness and empathy. Chad is also recognised for his down-to-earth attitude, which combined with his other traits and expertise make him stand out even more as a strong leader, and an asset to any organisation.
Jean Paul Isson
Chad is unique combination of strategic thinking and decisive action. I've had the pleasure of working with Chad for the past two years, I've been able to witness his unparalleled knowledge of Airport Operations and his ability to leverage data and AI to innovate and help our customers drive business performance. He is a result-oriented, a strategic thinker and an excellent communicator. Chad would be a great asset to any companies seeking for strategic data -savvy leader who can help leverage the power of data science to help the organization innovate and win against the competition. I recommend him highly
Carlos Kaduoka, PhD, FRAeS
Chad Timms can be described as one of the top experts on airport operations technology in the air transport industry, and I have had the privilege of working with him since 2013 tapping on his vast knowledge of airport operations, passenger communications technology, and software information technology. His technology expertise, strategic vision and business acumen were critical to win a very important airport in Asia Pacific, as well as winning airport accounts in other regions (e.g. Latin America, North America, Europe, Middle East and India). Chad has been instrumental in providing leadership to transform his product portfolio by bringing agile product development practices, innovation and new technology. I was always impressed by Chad’s ability to effortlessly handle difficult questions from customers both external and internal. Chad commands respect from customers and colleagues, which reflects his integrity, fairness and empathy. Chad is also recognised for his down-to-earth attitude, which combined with his other traits and expertise make him stand out even more as a strong leader, and an asset to any organisation.
Jean Paul Isson
Chad is unique combination of strategic thinking and decisive action. I've had the pleasure of working with Chad for the past two years, I've been able to witness his unparalleled knowledge of Airport Operations and his ability to leverage data and AI to innovate and help our customers drive business performance. He is a result-oriented, a strategic thinker and an excellent communicator. Chad would be a great asset to any companies seeking for strategic data -savvy leader who can help leverage the power of data science to help the organization innovate and win against the competition. I recommend him highly
Carlos Kaduoka, PhD, FRAeS
Chad Timms can be described as one of the top experts on airport operations technology in the air transport industry, and I have had the privilege of working with him since 2013 tapping on his vast knowledge of airport operations, passenger communications technology, and software information technology. His technology expertise, strategic vision and business acumen were critical to win a very important airport in Asia Pacific, as well as winning airport accounts in other regions (e.g. Latin America, North America, Europe, Middle East and India). Chad has been instrumental in providing leadership to transform his product portfolio by bringing agile product development practices, innovation and new technology. I was always impressed by Chad’s ability to effortlessly handle difficult questions from customers both external and internal. Chad commands respect from customers and colleagues, which reflects his integrity, fairness and empathy. Chad is also recognised for his down-to-earth attitude, which combined with his other traits and expertise make him stand out even more as a strong leader, and an asset to any organisation.
Experience
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Fortified
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Chief Operating Officer
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Feb 2021 - Present
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SITA
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Switzerland
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IT Services and IT Consulting
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700 & Above Employee
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Portfolio Director
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Jan 2016 - Feb 2021
SITA is the world's leading specialist in air transport communications and software information technology, working with almost every airline in the world and managing over 1000 airports across the globe. Leading the innovation and evolution of 3 key product portfolios, with a P&L of $325M in revenue. Responsible for defining the multi-year strategic roadmaps, new business objectives and improved customer satisfaction. Leading a high performing team of up to 45 employees. Effectively owning, managing, championing, and driving the performance of the various portfolios throughout their product life cycles. • Initiated a new data and API platform portfolio impacting 150% revenue growth in first 18 months, through market intelligence, pipeline management, strategic pricing, and product lifecycle management market analysis, existing technology, and reviewing market demand through an agile product delivery process. • Led a transformation of a legacy product group that held a 79% contribution margin and highest margin performance in the company, by migrating the legacy technology into the new Data and API platform and creating an evolution without a high-cost investment. • Improved product time-to-market from 12 to 9 months average for new product launch with the implementation of the global DevOps program. • Partner with leadership and stakeholders in developing transition, communication, and development objectives to drive goals and deliver on strategic vision around artificial intelligence and machine learning. • Work on strategic partnership agreements with key industry companies opening to new market and revenue and impacting acquisitions; involved in 4 successful company merger and acquisition projects as part of my portfolios.
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Com-Net Software, a SITA company
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Dayton, Ohio Area
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President | Vice President
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Sep 2010 - Dec 2018
Com-Net Software was acquired by SITA in December 2010 and operated as a wholly owned subsidiary for 8 years. Com-Net was a small 80-person business focused on rich media visual and audio communications systems for the transportation industry. Operated in a dual role for 24 months transitioning the organization to full SITA control. Managed the full day-to-day strategic operations, product, and financial teams for the business unit. The business portfolio specialized in passenger communication products and services. • Helped drive growth from $12M revenue at in 2010 to $25M revenue in 2018 and launched 4 key products. • Managed full company P&L financial planning, reporting, and budgeting of $25M revenue for business unit. • 7 years of positive earnings during operational and P&L oversight. • 98% project completion for closing on schedule and within contracted value. • Work on integration and merger strategy for rolling business unit to parent company.
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COM-NET SOFTWARE SPECIALISTS INC.
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United States
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Vice President, Product Development
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Jun 2008 - Dec 2010
Managed and lead product development teams’ vision and strategy. Worked closely with senior leaders to develop longterm strategy for growing the business with new product offerings, maintaining existing legacy customers, and buildingadjacent markets.• Extended reach from the airport/airline space to ground transit (busses, rental cars, and trains), which doubled revenue in 5 years. Executed the transition to agile methodology, mentoring, coaching, and generating thought leadership for challenging growth demands. Defining and driving key roadmap objectives, aligning with market trends, and evolving legacy product solution that changed the market.
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Manager, Software Development | Senior Software Engineer
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May 2002 - Jun 2008
Managed department operations including software development process for a team of 9 developers. Worked on an innovative product development group improving and designing new industry leading product offerings. Built adjacent market product portfolio in 18 months to grow and expand the business from Air Travel to Ground Services and Rail Operations.
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Bluespring
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United States
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Software Development
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1 - 100 Employee
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Manager, Software Support
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Oct 2000 - May 2002
Managed quality assurance and software quality control for production release software. Managed quality assurance and software quality control for production release software.
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Education
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The Ohio State University - The Max M. Fisher College of Business
BSBA, Management Information Science and Marketing -
University of Phoenix
MBA, Business Administration
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