Experience

TAFE Queensland

• Australia
• Education
• 700 & Above Employee

• Research Officer

  • May 2022 - Present

• Academic Quality Support Officer (Higher Education)

  • Jun 2019 - Present

  Maintaining compliance and reporting requirements with TEQSA, facilitating student surveys and analysing student feedback data, providing advice to academic teams to improve learning and teaching, working with a diverse team to achieve excellent student learning experiences and successful graduate outcomes.

• Customer Experience Officer

  • Apr 2017 - Jun 2019

  Enrolments, funding eligibility checks, student finances, face to face service, quality and compliance, staff training.



Orion Training

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Student Support Officer

  • Feb 2015 - Apr 2017

  Providing support to students studying vocational qualifications in business, including processing student enrolments and motivating students to stay on top of their course work. Providing support to students studying vocational qualifications in business, including processing student enrolments and motivating students to stay on top of their course work.



Simpson Rayner Surveys

• Brisbane, Australia

• Graduate Planner

  • May 2014 - Feb 2015

  Preparation and submission of town planning applications to various local government councils in South East Queensland. Preparation and submission of town planning applications to various local government councils in South East Queensland.



Santos Ltd

• Australia
• Oil and Gas
• 700 & Above Employee

• Document Controller

  • Feb 2013 - Aug 2013

  - Document control as part of the Gas Transmission Pipeline team. - Maintaining, developing and overall administration of the project’s document registers. - Document control as part of the Gas Transmission Pipeline team. - Maintaining, developing and overall administration of the project’s document registers.



Urban Strategies Pty Ltd

• Australia
• Architecture and Planning
• 1 - 100 Employee

• Student Town Planner

  • Jan 2012 - Sep 2012

  Preparation of development applications and town planning reports for residential, commercial, and industrial projects, including reviewing architectural plans and engineering reports and interpreting town planning schemes and legislation. Preparation of development applications and town planning reports for residential, commercial, and industrial projects, including reviewing architectural plans and engineering reports and interpreting town planning schemes and legislation.



Pizza Hut

• United States
• Restaurants
• 700 & Above Employee

• Call Centre Shift Supervisor

  • Mar 2009 - Aug 2012

  Customer support, complaint-handling, dispute resolution, technical support to all Pizza Hut stores in Australia, management of staff, call centre operations, staff professional development. Customer support, complaint-handling, dispute resolution, technical support to all Pizza Hut stores in Australia, management of staff, call centre operations, staff professional development.