Experience

Mttechne

• Brazil
• Information Technology & Services
• 1 - 100 Employee

• Project Manager

  • Feb 2021 - Apr 2021

  São Paulo, Brazil Acting on demand for customers MTTechne IT Projects in domestic and global companies. Temporary acting in solution implementation project for measuring customer satisfaction for the company Edenred Brazil, performing in France and Local teams, managing the implementation of solution along with the involved teams (IT and Business).



Intersoft Soluções de TI

• Brazil
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager, Implementation and Solutions Architect

  • Feb 2020 - Jan 2021

  Solutions Architect, Services and Project Manager (Outsourced) - Ran Infrastructure Projects and Implementations of new equipment, systems and services. - Coordinated Customers Services, Process, Support and Implementations in Parana and Santa Catarina States. - Staff for sales team with Solutions Architecture for Infrastructure Data Center, traditional or hyperconverged, by Lenovo and Huawei x86-Server vendors. - Implementations and projects of VMware and Nutanix. - Profound… Show more Solutions Architect, Services and Project Manager (Outsourced) - Ran Infrastructure Projects and Implementations of new equipment, systems and services. - Coordinated Customers Services, Process, Support and Implementations in Parana and Santa Catarina States. - Staff for sales team with Solutions Architecture for Infrastructure Data Center, traditional or hyperconverged, by Lenovo and Huawei x86-Server vendors. - Implementations and projects of VMware and Nutanix. - Profound Knowledge of IBM, Lenovo, Huawei, VMware and Nutanix, Backup tools, Virtualization and Cloud Computing. - Implementations and support for VMware vSphere 6.x. - Managed IT Infrastructure Projects for Intersoft and Safesystem IT Customers in Finance, Electricity, Health and other segments. . Show less



Asset Information Technology

• Brazil
• Information Technology & Services
• 1 - 100 Employee

• Project Manager - Services and Infrastructure

  • Sep 2018 - Feb 2020

  Curitiba Area, Brazil Services and Project Manager (Outsourced) - Ran Infrastructure Projects and Implementations of new equipment. - Coordinated Customers Services, Process, Support, Implementations in Parana and Santa Catarina States. - Staff for sales team with IBM Storwize Family Architecting (HW and SW), HPE and Lenovo x86-Server. - Intense Knowledge for IBM ALL Flash Storage and Power System, Backup tools, Virtualization and Cloud Computing. - Implementations and support for VMware vSphere… Show more Services and Project Manager (Outsourced) - Ran Infrastructure Projects and Implementations of new equipment. - Coordinated Customers Services, Process, Support, Implementations in Parana and Santa Catarina States. - Staff for sales team with IBM Storwize Family Architecting (HW and SW), HPE and Lenovo x86-Server. - Intense Knowledge for IBM ALL Flash Storage and Power System, Backup tools, Virtualization and Cloud Computing. - Implementations and support for VMware vSphere 6.x. - Managed IT Infrastructure Projects for ASSET IT Customers in Finance, Electricity, Health and other segments. Show less



HSBC Bank Brasil - Banco Multiplo - Bradesco -

• SR IT Infrastructure Analyst

  • Nov 2016 - Oct 2017

  São Paulo Area, Brazil SR IT Infrastructure Analyst - Identify and analyses operational area of improvements in windows platforms. - Maintenance, updates (Version Upgrade) and Patching for VMware virtualization solutions. - Support and maintenance for Windows Servers running in Citrix Environment. - Customization and analysis of virtual servers in VMware, through vROPS tool. - Work in incidents and performance problems for Windows servers and ESXi Hosts (VMware).



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Technical Consultant Analyst

  • Jul 2014 - Oct 2016

  Curitiba Area, Brazil As a Technical Consultant Analyst, formulated continual improvement strategies to optimize operational processes and services, pursued operational gaps and no impacts with maintenance in production environment. Coordinate activities, Assist and create documentations for: - Installation, customization, support and maintenance of VMware, Windows and Linux. - Customization, support and maintenance of x86 hardware. - Implementation and Monitoring compliance according to guidelines and the… Show more As a Technical Consultant Analyst, formulated continual improvement strategies to optimize operational processes and services, pursued operational gaps and no impacts with maintenance in production environment. Coordinate activities, Assist and create documentations for: - Installation, customization, support and maintenance of VMware, Windows and Linux. - Customization, support and maintenance of x86 hardware. - Implementation and Monitoring compliance according to guidelines and the group´s security norms/policies. - Effectively attending definition processes and technology application in business areas. - Implementation of applications and technologies for Business and providing development in cost reduction and results. - Technical Analysis of purchasing and sales contracts and equipment maintenance with suppliers. - IT consulting in the ACER Project (Technological Update in the x86 equipment and Contingency Standardization of Applications), with application classification by “Tier” according to their importance, creation of availability rules with application in compliance with the grade of “Tier” importance, presenting 99,999% of availability of “Tier 0” (high criticality). - Implementation of good HSBC Banking Brazil solutions, such as Virtual Infrastructure to Internet Banking (Customers in general), Connecting Banking (Corporate), Payroll, Citrix, Call Center and Insurance Systems, considerably reducing possibilities of a halt or unavailability, offering a saving of 30% in IBM WebSphere Licensing costs. - Acting as a Local Technical Leader for discussions, architecture and projects for Virtualization Platforms with UK CoE (Center of Excellency). - Support, standardization and projects meetings with US, Mexico, India, Hong Kong and UK HSBC team. - Contribution to developing results and reducing costs.

• SR Technical Support Analist

  • May 2008 - Jun 2014

  Curitiba Area, Brazil - Implemented Virtual Infrastructure for VMware ESXi (4.1 and 5.0). - Operational System Microsoft Support. - Supported and Configured Hardware by x86 Servers Platform. - Implemented HA (High Availability) for Branches Servers Environment. - Server Virtualization Project, with reduction of costs in server maintenance, reducing Data Center space, energy and air conditioning costs, thus consolidating the x86 servers. - Virtualized 90% of Linux and 85% of Windows servers, with large… Show more - Implemented Virtual Infrastructure for VMware ESXi (4.1 and 5.0). - Operational System Microsoft Support. - Supported and Configured Hardware by x86 Servers Platform. - Implemented HA (High Availability) for Branches Servers Environment. - Server Virtualization Project, with reduction of costs in server maintenance, reducing Data Center space, energy and air conditioning costs, thus consolidating the x86 servers. - Virtualized 90% of Linux and 85% of Windows servers, with large costs reduction. - Increase of 20% of CPU utilization from 2014 in comparison with 2013, without any new investments. - Installation of physical infrastructure of Blade Servers (HP and IBM), using Cooper Pass Trough and switches components for network and storage. - Installation of physical infrastructure of Rack Mount x86 servers. - Setting up, customizing and standardizing Windows Operational system in physical and virtual server and MS Cluster configuration using external EMC Storage with SRDF synchronization. - Project management of Windows Server and VMware projects at HSBC Bank Brazil, design and planning of infrastructure services. Work involved all elements of the project lifecycle from project initiation, feasibility and impact analysis, liaising with business units and customers, design, business case and project planning, connecting with other IT related areas (Data Networks, IT Security, Operations, Engineers), managing budgets, specifying and purchasing server hardware and software solutions, building, configuring, installing and documenting implementation of projects to live and support new and existing services.



HSBC Bank Brasil SA - Banco Multiplo

• Technical Support Analyst

  • Jan 2003 - Apr 2008

  Curitiba Area, Brazil - Hardware approval validation of IBM, HP and DELL x86 Servers. - Worked with the Procurement Team in RFP (Request for Proposal) and hardware purchases process. - Attended and Implemented Virtual Infrastructure for VMware ESX (2.0 and 3.5). - Operational System Microsoft Support. - Supported and Configured Hardware by x86 Servers Platform (Blades and Rack Mount) - Ran projects ordered by Hong Kong and UK inner virtual platforms and x86 infrastructures.



HSBC Bamerindus SA -Banco Multiplo

• IT Production Analyst

  • Jan 2000 - Dec 2002

  Curitiba Area, Brazil - Monitored UNIX, Linux and Windows Servers - Implemented Projects in Linux and Windows Servers - Installed Software and Appliances from different vendors - Experience with Teleprocessing