Director Of Learning and Talent Development

• Oct 2021 - Present

Learning & Development Manager

• Mar 2019 - Oct 2021

• Managed, facilitate and deploy blended learning sales training program. • Delivered new employee on-boarding curriculum. • Implemented governance process and lead global LMS deployment. • Established training and development processes that produce measurable results. • Coached early career sales consultants on Professional Selling Skills. • Analyzed learning and performance gaps; design and develop instructionally sound solutions. • Partnered with… Show more • Managed, facilitate and deploy blended learning sales training program. • Delivered new employee on-boarding curriculum. • Implemented governance process and lead global LMS deployment. • Established training and development processes that produce measurable results. • Coached early career sales consultants on Professional Selling Skills. • Analyzed learning and performance gaps; design and develop instructionally sound solutions. • Partnered with external vendors, assess software feasibility, and outsource overflow projects. Show less • Managed, facilitate and deploy blended learning sales training program. • Delivered new employee on-boarding curriculum. • Implemented governance process and lead global LMS deployment. • Established training and development processes that produce measurable results. • Coached early career sales consultants on Professional Selling Skills. • Analyzed learning and performance gaps; design and develop instructionally sound solutions. • Partnered with… Show more • Managed, facilitate and deploy blended learning sales training program. • Delivered new employee on-boarding curriculum. • Implemented governance process and lead global LMS deployment. • Established training and development processes that produce measurable results. • Coached early career sales consultants on Professional Selling Skills. • Analyzed learning and performance gaps; design and develop instructionally sound solutions. • Partnered with external vendors, assess software feasibility, and outsource overflow projects. Show less

Learning & Development Manager

• Jul 2012 - Jan 2019

• Managed $4M+ of annual learning deliverables in a dual reporting role of a cross functional organization. • Coached and led a team of twelve geographically dispersed permanent and contract instructional systems developers. • Forecasted, staffed and load balanced resources for 98% billable time. • Recruited, interviewed, and hired contract labor. • Conducted performance reviews and supported talent development opportunities for staff advancement. • Authored… Show more • Managed $4M+ of annual learning deliverables in a dual reporting role of a cross functional organization. • Coached and led a team of twelve geographically dispersed permanent and contract instructional systems developers. • Forecasted, staffed and load balanced resources for 98% billable time. • Recruited, interviewed, and hired contract labor. • Conducted performance reviews and supported talent development opportunities for staff advancement. • Authored $50,000 - $1M+ proposals for commercial and internal programs. • Designed and priced custom solutions leveraging current learning trends. • Analyzed customer needs and conducted gap analysis. • Performed project management tasks for multiple projects prioritizing deadlines and leveraging Earned Value Management System (EVMS) metrics to track project cost, budget, and schedule while adhering to premium quality standards. • Functioned as internal communication specialist adhering to style and branding standards.

Senior Instructional Systems Developer

• Apr 2005 - Jul 2012

• Developed learning using ADDIE and agile development processes. Delivered blended learning solutions including instructor led training (ILT), web based training (WBT), case studies, mobile and micro-learning, video, gamification, and virtual classroom training (VCT). • Conducted needs analysis, interviewed subject matter experts (SMEs), developed learning and performance objectives, organized and wrote content, created design document and storyboard partnered with graphics team, built… Show more • Developed learning using ADDIE and agile development processes. Delivered blended learning solutions including instructor led training (ILT), web based training (WBT), case studies, mobile and micro-learning, video, gamification, and virtual classroom training (VCT). • Conducted needs analysis, interviewed subject matter experts (SMEs), developed learning and performance objectives, organized and wrote content, created design document and storyboard partnered with graphics team, built course in proprietary content management system (CMS), developed narration script, uploaded graphic and audio assets, performed instructional integrity and editorial quality review. Provided thought leadership and performance consulting for internal and commercial customers.

Learning Consultant & Program Manager

• Sep 2004 - Apr 2005

Learning consultant and instructional systems developer for large financial institution in Dallas/Ft. Worth area. Provided consultative strategy for implementing blended strategies on loan origination, pricing and compliance courses. Learning consultant and instructional systems developer for large financial institution in Dallas/Ft. Worth area. Provided consultative strategy for implementing blended strategies on loan origination, pricing and compliance courses.

JD Edwards ERP Training Manager

• Nov 2000 - Sep 2004

Managed training initiative for a multi-million dollar ERP project. Coordinated and implemented instruction of 1500 users spanning diverse modules including finance, inventory, transportation and sales order entry. Performed needs analysis, skill assessments, vendor agreement negotiations, developed and managed blended learning, instructional design processes. Business analyst on business processes and best practices. Managed training initiative for a multi-million dollar ERP project. Coordinated and implemented instruction of 1500 users spanning diverse modules including finance, inventory, transportation and sales order entry. Performed needs analysis, skill assessments, vendor agreement negotiations, developed and managed blended learning, instructional design processes. Business analyst on business processes and best practices.

Project Lead Instructional Systems Developer

• 2000 - 2001

Interfaced with new customers and conducted analysis and design strategies, managed project schedule, developed eLearning and instructor led courses. Deployed immersive learning design and developed a blended learning approach for telecommunications sales training curriculum. Interfaced with new customers and conducted analysis and design strategies, managed project schedule, developed eLearning and instructor led courses. Deployed immersive learning design and developed a blended learning approach for telecommunications sales training curriculum.

Training Manager

• Aug 1999 - Oct 2000

Developed a corporate training department. Identified needs, hired staff, advised on learning management systems (LMS) and established staff training. Developed a corporate training department. Identified needs, hired staff, advised on learning management systems (LMS) and established staff training.

Course Director

• Feb 1996 - Aug 1999

Systems Consultant

• 1991 - 1995