Experience

UK Finance

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Chief Technology Officer

  • May 2019 - Present

  Manage all facets of IT operations and manage a productive team of employees and external collaborators. Use business intelligence to develop IT strategy and roadmap in line with organisational goals. Manage and migrate mission critical solutions into Azure and AWS Cloud environments. Implement continuous improvement solutions to maximise efficiency and reduce costs. Ensure on-going delivery of high-quality day to day IT services across various digital environments. Act as subject matter expert in critical business projects where technology forms a key enabler. Implement an appropriate ISMS and secured ISO27001 accreditation. Monitor performance overall IT performance, identify areas of improvement and provide operational solutions. Support full compliance with the IT General Controls Internal Audit Report, striving to improve IT controls. Work closely with leadership team to operationalise disaster recovery and business continuity plans. Manage the agreed IT budget, ensuring effective allocation of resources to achieve business goals.



PRA Group (Nasdaq: PRAA) - Financial Services Account Management

• Bromley, United Kingdom

• IT Services Director, Europe

  • Jul 2012 - Sep 2018

  Responsible for Information Security and Information Management systems Europe wide (managing 9 countries) working across the various teams to improve data security and ensure compliance. Proactively identified risks and ensured effective IT service continuity and recovery strategies to meet all KPIs and align with wider company objectives. Supported the wider teams including specialist project teams, procurement and advised contractors. Effectively managed an ICT budget, including tracking, forecasting and approving spend. Leading, inspiring and developing strong synchronised teams promoting collaborative working. Optimised existing IT solutions in addition to promoting new solutions to combat challenges. Network and welcoming feedback from a wide range of sources and is passionate on sharing best practice and utilising different methodologies and frameworks. Lead and managed procurement negotiations with new and existing suppliers. Provided the interface between technology and the business and using IT to compliment practices. Authorised the deployment, monitoring, maintenance and support of hardware and software. Ensured compliance with regulatory standard: ISO 27001, FCA, SOX, GDPR and PCI DSS. Developed business case justifications and cost/benefit analyses for IT spending and initiatives. Developed an IT culture that is responsible, outcome oriented, business and commercially aware. Worked closely providing board level advice, recommending effective solutions for the entire business.



The Carlyle Group - Financial Services, Private Equity and Asset Management

• Associate Vice President

  • Oct 2010 - Jul 2012

  Responsible for overseeing the IT infrastructure for the EMEA region spanning 14 locations. Managed and developed in-house IT employees to maintain IT infrastructure spanning hardware / software / polices / projects and undertaking UAT. Provide management and direction to the Service Desk, Senior Network Engineer and developers to improve customer satisfaction through delivery of high quality responsive support. Implement best practices and SLAs for all departments. Hire and performance manage all internal and IT contractor staff. Creation of company-wide IT policies, procedures and strategies obtaining feedback from all regions. Where possible strive to increase efficiencies, reliability and customer satisfaction. Advising on high level technical issues, scoping installations, hardware/software troubleshooting, set-up for desktops, servers, networks, applications and security. Controlling budgets of £1.5m+. Experience of UK Government legislations and providing advice and guidance in line with UK Government best practice.



The Derivatives Consulting Group - Financial Services Specialist Derivatives Consultancy

• Global Head of IT

  • Sep 2007 - Oct 2010

  Responsible for the direction, strategy and support of the IT infrastructure across Asia, US and Europe. Responsible for the direction, strategy and support of the IT infrastructure across Asia, US and Europe.