Principal Consultant

• Nov 2016 - Present

Founded in 2008, ECS has quickly established itself as a fast growing IT consultancy and services company for enterprise clients. With a relentless focus on service quality and delivery that customers trust and depend upon, the company has experienced rapid and profitable growth year-on-year.ECS clients receive outstanding service with a personal touch, blending a positive customer experience with the expertise and professionalism that delivers remarkable value to some of the biggest, most demanding and heavily regulated businesses. ECS provides services in the following areas: • Programme Delivery• End User Computing• IT Consultancy• Data Centre• IT Security• NetworksWe believe we are here to create more success for blue chip companies by providing the right strategic advice and access to experts that help plan, implement and run your IT infrastructure. ECS is an Equal Opportunities employer and is committed to diversity in the workplace. We currently have 400 employees and a growing pool of contracted Associates. ECS has its headquarters in Glasgow with offices in Edinburgh, Leeds, London, Manchester and Pune.www.ecs.co.uk Show less

Network Architect

• May 2014 - Nov 2016

Founded in 2008, ECS has quickly established itself as a fast growing IT consultancy and services company for enterprise clients. With a relentless focus on service quality and delivery that customers trust and depend upon, the company has experienced rapid and profitable growth year-on-year.ECS clients receive outstanding service with a personal touch, blending a positive customer experience with the expertise and professionalism that delivers remarkable value to some of the biggest, most demanding and heavily regulated businesses. ECS provides services in the following areas: • Programme Delivery• End User Computing• IT Consultancy• Data Centre• IT Security• NetworksWe believe we are here to create more success for blue chip companies by providing the right strategic advice and access to experts that help plan, implement and run your IT infrastructure. Through our community of skilled professionals, you can extend your capability with the right technical people, project managers and analysts to run or work in your IT transformation and business change projects. ECS has over 300 employees, more than 500 associates and is headquartered in Glasgow, with offices in Edinburgh, Leeds, London, Johannesburg and Pune.www.ecs.co.uk Show less

Senior Network & Systems Engineer (UK)

• Aug 2011 - May 2014

The role of Senior Systems & Network Engineer includes architecture, design and maintenance of data centre network infrastructure, as well as, customer environments or “sites” as part of a managed application solution. Daily responsibilities included providing top level escalation support for Dubsat Limited and their customers. The Senior Systems & Network Engineer role is to resolve the majority of issues escalated to them and ensuring management and clients are updated accordingly. The Senior Systems & Network Engineer is also in charge of network security. • Execution of Engineering Projects, including project planning and management, creation of design specifications and completion of project tasks to agreed milestones either locally or as part of a Global team. • Integration of new clients and additional client services, including client liaison, design configuration implementation of clients solutions. • Provide high level of technical expertise to the rest of teams: Support, Development and Sales • Pro-active problem management using ITIL Framework. • To enforce rigour and control in the deployment and implementation process to ensure product and services are released in a supportable manner to defined standards of quality. • To apply technical policies and standards to network systems supported. • To ensure that appropriate documentation is delivered. • To ensure customer requirements are translated to deliverable systems. • Log cases to 3rd party like Cisco or Telco and requesting assistance on unresolved issues. • Perform regular rules review and cleanup of firewall security rules. • Perform Professional Service work for clients. • Responsible for monitoring, capacity planning, performance and tuning to identify bottlenecks and troubleshooting. • Ensure all policies and procedures published and endorsed are adopted and adhered to and Services Procedures are continually developed/improved through feedback to Governance. Show less

Customer Service Engineer

• Mar 2007 - May 2011

Professor of MCSA

• Jan 2007 - Mar 2007

Scholarship Trainee – Telematics Department

• 2005 - 2007

Professor in Linux Course

• Mar 2006 - Sep 2006

Network, System and Database Administrator

• Feb 2001 - Jun 2003