Experience

Northwest Environmental

• United States
• Environmental Services
• 1 - 100 Employee

• Sales Coordinator

  • Oct 2022 - Present



Frontend Web Development

• Frontend Web Development

  • Apr 2020 - Nov 2022



The Jewish Community Center

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Aquatics Program Specialist

  • Jun 2018 - Jan 2021

  Supervised a team of 30 lifeguards, including interviewing and hiring staff, creating schedules for employees, and managing payroll. Maintained overall safety, organization, efficiency, and productivity of the aquatics program. Provided presentations and courses for employees and members and trained and developed lifeguards for their certification. Responded to member requests, concerns, and recommendations. Handled troubleshooting of technology.Accomplishments:- Consistently implemented new procedures based on feedback.- Lead on-going reviews of current processes and procedures to ensure effectiveness.- Maintained and monitored pool chemical levels, while ensuring the safety standards set by the Health Department.- Covered all shifts when understaffed.- Won an award for saving someone’s life. Show less

• Member and Guest Services Welcome Desk Associate

  • Jan 2018 - Jun 2018

  Handled multiple tasks simultaneously: providing administrative support for Senior Leadership, answering phones, welcoming all visitors and confirming active memberships, issuing guest passes, maintaining correspondence with members, scanning documents for security requirements, printing and copying, communicating guest and employee issues with internal departments, and handling financial transactions.



Wegmans Food Markets

• United States
• Retail
• 700 & Above Employee

• Front End Coordinator / Customer Service Representative

  • Oct 2016 - May 2018

  After one year of service, promoted to supervise 15 employees. Maintained efficiency and trained new hires through mentoring, observation, and feedback. Managed inbound phone and in person customer inquiries; escalated issues and securely opened and closed the store. Addressed employees’ questions and concerns. After one year of service, promoted to supervise 15 employees. Maintained efficiency and trained new hires through mentoring, observation, and feedback. Managed inbound phone and in person customer inquiries; escalated issues and securely opened and closed the store. Addressed employees’ questions and concerns.



Pelaton Screening Services, Natus Medical Incorporated

• Frederick Memorial Hospital

• Newborn Hearing Screener

  • Aug 2015 - Feb 2016

  Tested newborn infants’ hearing by measuring Auditory Brainstem Response and collected family history information from clients. Facilitated troubleshooting of medical equipment. Accomplishments: - Kept infants (and parents) calm during testing by helping them feel at ease. - Maintained professional demeanor and projected confidence. - Filed all paperwork for records and billing Tested newborn infants’ hearing by measuring Auditory Brainstem Response and collected family history information from clients. Facilitated troubleshooting of medical equipment. Accomplishments: - Kept infants (and parents) calm during testing by helping them feel at ease. - Maintained professional demeanor and projected confidence. - Filed all paperwork for records and billing



Department of Hearing and Speech Sciences, University of Maryland

• College Park, Maryland, United States

• Laboratory Assistant

  • Sep 2014 - May 2015

  Recruited and interviewed potential research study participants. Recorded data using MATLAB and Excel. Conducted audiometric testing on all ages. Assisted graduate students with research by organizing, recording, and analyzing data. Accomplishments: - Networked and developed relationships with professional Audiologists and students. - Participated in audiometric study, personally. - Recruited and interviewed potential research study participants Recruited and interviewed potential research study participants. Recorded data using MATLAB and Excel. Conducted audiometric testing on all ages. Assisted graduate students with research by organizing, recording, and analyzing data. Accomplishments: - Networked and developed relationships with professional Audiologists and students. - Participated in audiometric study, personally. - Recruited and interviewed potential research study participants