Experience

myKaarma

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Director of Deployment

  • May 2022 - 1 year 8 months

  Long Beach, California, United States

• Project Manager

  • Aug 2019 - 4 years 5 months

  - Worked cross-functionally with engineering, product, and operations teams to ensure project timelines and releases remain on track - Revised the entire user login process with the application to be more secure and include in-app training to significantly decrease the amount of in person training needed to launch a client - Analyzed results from projects through the lens of revenue impact, customer satisfaction, and process change adaption across teams impacted

• Senior Implementation Manager

  • Sep 2017 - Aug 2019

  Long Beach, California - Responsible to manage the entire implementation team and drive standardization of workflows - Managed large scale implementation projects with OEM’s and dealership groups, coordinating closely with internal teams and clients to deliver on tight timelines. - Decreased days to revenue by an average of 35% through continuous process improvement, cross departmental collaboration, and training of the implementation project team

• Implementation Manager

  • Sep 2016 - Sep 2017

  Long Beach, California - Managed client relationships after sale, driving projects as a lead in order for the client to go live with the software - Oversaw a large scale national rollout of the software as a project lead, managing both internal and external expectations while delivering on all key KPI's - Led the implementation project team in days to revenue by over 22% and overall project accuracy each month



Roo App

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Manager of Business Development

  • Aug 2015 - Sep 2016

  Santa Monica, California - Through strategic planning and outreach, developed a promotional program which piloted with 10 small businesses in the Los Angeles area - Facilitated and managed business plan development with both co-founders based on market and industry research - Worked with the developers to come up with a system to prepare each city for launch. - Responsible for ad buying campaigns on all social platforms, as well as delivering weekly analysis reports on how each campaign is delivering.



Yelp

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Account Executive

  • Oct 2014 - Jun 2015

  San Francisco Bay Area - Responsible for lead generation, prospecting, appointment setting, and pitching small business owners on CPC/CPM ad packages. - Use of strong negotiation skills with a consultative tone to build trust and overcome buying objections. - Provided recommendations on ad packages based on individual client's need, budget and specific revenue related goals.



University of California, Riverside

• United States
• Higher Education
• 700 & Above Employee

• Personnel Director

  • Jun 2013 - Jun 2014

  Riverside, CA - Reviewed applications and interviewed students for openings on important committees that dealt with a wide range of campus issues. - Worked and coordinated with administration to fix existing issues with committees, as well as re-opened committees that were important to the student body. - Revamped the application process for committees by providing a new link through the ASUCR website, making the process of applying more accessible to students. Saw a significant increase in… Show more - Reviewed applications and interviewed students for openings on important committees that dealt with a wide range of campus issues. - Worked and coordinated with administration to fix existing issues with committees, as well as re-opened committees that were important to the student body. - Revamped the application process for committees by providing a new link through the ASUCR website, making the process of applying more accessible to students. Saw a significant increase in applications for openings compared to previous years due to the change. Show less