Michael Nadelman
Director of Business Development at TINT (tintup.com)- Claim this Profile
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Angela Bartels
I’ve had the sincere pleasure working with Michael during my 2 year tenure at Qualaroo. When you’re managing the success of your customers, to succeed, you really have to empathize with your users and Michael absolutely does this in every way possible. He is constantly not only resolving issues with customers but also bringing new ideas to the forefront that would not only increase the loyalty of existing users but also attract new users. As a teammate, he also ensures that he is helping his team be successful, whether that is writing content, conducting webinars, attending or speaking at meetups - he is always there to help the team be successful. Because of his relationships with our customers, our marketing team was able to produce some really amazing case studies. Michael would be an asset to any organization that cares about the success of their customers.
David Kennedy
I've known Michael and worked with him for many years and have found him to be incredibly committed to whatever task or job he is given, even if it is out of his comfort zone. He pushes himself to learn new skills and excels at whatever he is given. He's very intelligent and motivated and has a great way of interacting with co-workers and customers. He's an ambitious, self made, young man and I am sure will excel at whatever position or organization he joins. He is truly an outstanding individual who would be a great addition to any team.
Angela Bartels
I’ve had the sincere pleasure working with Michael during my 2 year tenure at Qualaroo. When you’re managing the success of your customers, to succeed, you really have to empathize with your users and Michael absolutely does this in every way possible. He is constantly not only resolving issues with customers but also bringing new ideas to the forefront that would not only increase the loyalty of existing users but also attract new users. As a teammate, he also ensures that he is helping his team be successful, whether that is writing content, conducting webinars, attending or speaking at meetups - he is always there to help the team be successful. Because of his relationships with our customers, our marketing team was able to produce some really amazing case studies. Michael would be an asset to any organization that cares about the success of their customers.
David Kennedy
I've known Michael and worked with him for many years and have found him to be incredibly committed to whatever task or job he is given, even if it is out of his comfort zone. He pushes himself to learn new skills and excels at whatever he is given. He's very intelligent and motivated and has a great way of interacting with co-workers and customers. He's an ambitious, self made, young man and I am sure will excel at whatever position or organization he joins. He is truly an outstanding individual who would be a great addition to any team.
Angela Bartels
I’ve had the sincere pleasure working with Michael during my 2 year tenure at Qualaroo. When you’re managing the success of your customers, to succeed, you really have to empathize with your users and Michael absolutely does this in every way possible. He is constantly not only resolving issues with customers but also bringing new ideas to the forefront that would not only increase the loyalty of existing users but also attract new users. As a teammate, he also ensures that he is helping his team be successful, whether that is writing content, conducting webinars, attending or speaking at meetups - he is always there to help the team be successful. Because of his relationships with our customers, our marketing team was able to produce some really amazing case studies. Michael would be an asset to any organization that cares about the success of their customers.
David Kennedy
I've known Michael and worked with him for many years and have found him to be incredibly committed to whatever task or job he is given, even if it is out of his comfort zone. He pushes himself to learn new skills and excels at whatever he is given. He's very intelligent and motivated and has a great way of interacting with co-workers and customers. He's an ambitious, self made, young man and I am sure will excel at whatever position or organization he joins. He is truly an outstanding individual who would be a great addition to any team.
Angela Bartels
I’ve had the sincere pleasure working with Michael during my 2 year tenure at Qualaroo. When you’re managing the success of your customers, to succeed, you really have to empathize with your users and Michael absolutely does this in every way possible. He is constantly not only resolving issues with customers but also bringing new ideas to the forefront that would not only increase the loyalty of existing users but also attract new users. As a teammate, he also ensures that he is helping his team be successful, whether that is writing content, conducting webinars, attending or speaking at meetups - he is always there to help the team be successful. Because of his relationships with our customers, our marketing team was able to produce some really amazing case studies. Michael would be an asset to any organization that cares about the success of their customers.
David Kennedy
I've known Michael and worked with him for many years and have found him to be incredibly committed to whatever task or job he is given, even if it is out of his comfort zone. He pushes himself to learn new skills and excels at whatever he is given. He's very intelligent and motivated and has a great way of interacting with co-workers and customers. He's an ambitious, self made, young man and I am sure will excel at whatever position or organization he joins. He is truly an outstanding individual who would be a great addition to any team.
Experience
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TINT (tintup.com)
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Director of Business Development
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Oct 2023 - Present
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Director of Customer Success and Support
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Oct 2021 - Oct 2023
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Account Executive
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Mar 2020 - Oct 2021
Helping brands discover the power of User Generated Content. Your customer's voice carries the strongest message, we help you share that voice with the world.
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Qualaroo
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Director of Sales
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Nov 2019 - Mar 2020
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Director of Customer Success
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Dec 2018 - Nov 2019
As a Director of Customer Success, I ensure the success and retention of our customers as they collect meaningful insights with Qualaroo. I manage our team’s Support and Success functions, and promote product adoption during each customer interaction. I advocate for a more valuable customer lifetime through attentive customer care, generating insightful and pertinent content, and promoting a sense of urgency that puts the customer first. I focus on data driven success, ensuring our Product, Sales, and Marketing teams receive valuable customer feedback while also using this information to improve the customer’s journey with Qualaroo. Show less
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Customer Success Manager
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Jul 2017 - Dec 2018
As a Customer Success Manager, I foster client retention by understanding our customers as both an organization and as an individual. I promote product adoption and understanding by creating informative content supported by relevant use cases. I manage the on-boarding and training process for all new customers, catering each discussion to their particular business goals and needs.
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Staffing and Recruiting Manager
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Jun 2016 - Jul 2017
As the Staffing and Recruiting Manager, I achieve employment objectives through evaluating and recruiting qualified applicants. I bolster our applicant base through community outreach, communicating and distinguishing mutual needs. My position requires collaboration with each department within the hotel in order to determine their needs and requirements.
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Associate Relations Manager
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Sep 2015 - Jun 2016
As the Associate Relations Manager, I organize all events and promotions that increase employee satisfaction. My other responsibilities include, but are not limited to, mediating interpersonal conflict between associates and managing in-house payroll functions. Each aspect of my work involves collaborating with all departments within the hotel.
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Human Resources Intern
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Jun 2015 - Sep 2015
As a Human Resources intern, I learn and participate in each function that the Human Resources department is required to perform. This includes workers compensation, employee acquisition, conflict resolution, and management.
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Trinity University
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United States
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Higher Education
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700 & Above Employee
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Psychology Research Assistant
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Aug 2013 - May 2015
As a Psychology Research Assistant, I gathered and analyzed data for current studies. I analyzed the data with a combination of excel and SPSS. Within our larger cultural research, I was in charge of our Anchoring and Adjustment portion.
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Tour Guide
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Aug 2013 - May 2015
My responsibilities included providing weekly tours of the Trinity University Campus and address any questions families may have. I also informed prospective students and their families about the opportunities Trinity University has to offer.
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Hotel Nikko of San Francisco
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San Francisco Bay Area
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Front Desk Supervisor
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May 2014 - Aug 2014
I acted as manager on duty and resolved both guest and employee issues. I also organized room inventory and learned how to manage during situations in which the hotel was oversold and during technological failure. I acted as manager on duty and resolved both guest and employee issues. I also organized room inventory and learned how to manage during situations in which the hotel was oversold and during technological failure.
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The Hotel Nikko of San Francisco
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San Francisco Bay Area
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Front Desk Agent
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May 2013 - Aug 2013
During my time as a Front Desk Agent, I acquired experience checking guests in and out of the hotel. I also developed improved communication skills and solved guest complaints. In addition, I observed managerial styles for employee motivation and training. During my time as a Front Desk Agent, I acquired experience checking guests in and out of the hotel. I also developed improved communication skills and solved guest complaints. In addition, I observed managerial styles for employee motivation and training.
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Food Runner
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May 2012 - Aug 2012
As a Food Runner, I completed the preparation of dishes and delivered food to the appropriate patrons. I also observed restaurant management protocol.
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Security Officer
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May 2012 - Aug 2012
While I was a Security Officer, I learned and enforced security protocol during all shift schedules. In addition, I solved guest complaints and escorted trespassers off the property.
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Education
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2012 - 2015
Trinity University
Bachelor of Arts (B.A.), Psychology -
2012 - 2015
Trinity University
Bachelor of Arts (BA), Psychology
Community
