Leah MacDonell

Strategic Relationship Manager at TW Group of Companies
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Contact Information
us****@****om
(386) 825-5501
Location
Napier, Hawke’s Bay, New Zealand, NZ

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Experience

    • New Zealand
    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • Strategic Relationship Manager
      • Sep 2023 - Present

    • New Zealand
    • Government Administration
    • 1 - 100 Employee
    • Director, Regional Development Central/South
      • Sep 2022 - Sep 2023

    • General Manager, Regions (Acting)
      • May 2022 - Sep 2022

      I am very privileged to be 'acting' in this senior management and leadership position in MBIE. I'm accountable for leading the Regions team within Kānoa-RDU to work with the teams in the regions to manage the existing portfolio of $4.5billion of investments, seek out new investment opportunities for the Regional Strategic Partnership Fund (RSPF) and be the main link to other NZ Government regional teams.

    • Director Regional Development
      • Feb 2021 - Apr 2022

      Leading a remote northern team to deliver projects that enhance economic development, create sustainable jobs, enable Māori to reach their full potential, boost social inclusion and participation, build resilient communities and help meet New Zealand’s climate change targets.

    • Principal Advisor
      • Mar 2020 - Jan 2021

      Principal Advisor to the Chief Operating Officer at the Provincial Development Unit (MBIE).

    • New Zealand
    • Non-profit Organizations
    • 1 - 100 Employee
    • Board Member
      • Mar 2018 - Aug 2021

    • Government Administration
    • 700 & Above Employee
    • Team Leader, Te Ara Mahi and He Poutama Rangatahi
      • Dec 2019 - Mar 2020

    • Senior Regional Advisor, Provincial Development Unit
      • Sep 2018 - Dec 2019

      Senior Regional Advisor for Tai Tokerau, helping to enhance economic development and employment opportunities in the region.

  • Royal New Zealand Returned and Services Association
    • Wellington & Wairarapa, New Zealand
    • Partnerships Manager
      • Sep 2017 - Sep 2018

      RNZRSA formed in 1916 and is the national body supporting current and former military personnel, and their dependents. My role was to develop and maintain relationships both internally and externally, while seeking income streams for the organisation. RNZRSA formed in 1916 and is the national body supporting current and former military personnel, and their dependents. My role was to develop and maintain relationships both internally and externally, while seeking income streams for the organisation.

    • New Zealand
    • Non-profit Organizations
    • 1 - 100 Employee
    • Head of Partnerships
      • Jan 2017 - Oct 2017

      My main role was the account management of all sponsors and partners, and executive management of the Trusts national delivery partners.

    • Head of Young Enterprise Scheme
      • Jan 2015 - Dec 2016

      The Lion Foundation Young Enterprise Scheme (YES) is the flagship programme for Young Enterprise in New Zealand. Senior secondary students set up and run a business while in school. The aim of the programme is to inspire young people to develop their full potential in business and life.My role was to oversee the delivery of YES nationwide, while leading a remote team of 17 Regional Coordinators. The YES Coordinators worked for a third party delivering YES in their region. I also provided support to business teachers, helped motivate students, and engaged with sponsors to promote the wider interests of Young Enterprise Trust. Show less

    • New Zealand
    • Airlines and Aviation
    • 700 & Above Employee
    • Cabin Crew Manager
      • Jul 2013 - Jan 2015

      Key responsibilities for this role included building a results-orientated and accountable workforce through effective leadership with a focus on customer excellence. I formed part of a management team that supported over 550 cabin crew in their professional development with over 40 crew reporting directly into me. Part of my portfolio work included the recruitment portfolio and developing a buddy system for the crew group both internationally and domestically.

    • Koru Club Lounge Manager
      • Jul 2012 - Jun 2013

      Key responsibilities included managing and leading the team across three Christchurch Koru Lounges to deliver trademark customer service. The role included all operational matters, budgets, recruitment and third party contracts. In addition to the Christchurch lounges, my portfolio included the nine regional lounges. My role was to ensure these lounges operated efficiently and effectively, while supporting the local Airport Managers who looked after day to day operations.

    • Australia
    • Airlines and Aviation
    • 700 & Above Employee
    • Leader Cabin Crew
      • Nov 2011 - Jul 2012

      My role was to lead 75 direct reports to ensure crew engagement through the establishment of constructive and supportive relationships. Other key parts to my role was to Contribute to the continuous improvement of the guest experience through the analysis and diagnosis of on-board product and service delivery. Develop crew capability and achieve business goals through the provision of timely performance, behavioural and developmental feedback. Develop, implement and deliver training programmes in conjunction with the training school. Show less

    • Wholesale Travel Broker
      • Apr 2010 - Nov 2011

    • New Zealand
    • Airlines and Aviation
    • 700 & Above Employee
    • Flight Service Manager
      • 1999 - Apr 2010

      Key responsibilities for this hands-on role included building a results-orientated and accountable workforce through effective leadership both on board the aircraft (day of operations) and through a team of 16 direct reporting cabin crew. In addition to this my portfolio was recruitment. I was involved in assessment centers and interview panels for recruiting cabin crew. Key responsibilities for this hands-on role included building a results-orientated and accountable workforce through effective leadership both on board the aircraft (day of operations) and through a team of 16 direct reporting cabin crew. In addition to this my portfolio was recruitment. I was involved in assessment centers and interview panels for recruiting cabin crew.

    • Golden Wing Club Manager
      • 1995 - 1999

      Led a team of Lounge Managers, Customer Service Officers and contracted Lounge attendants to deliver award winning service. The role included recruitment, annual performance reviews, training, budgets, rostering, menu development and liasing with contracted staff to ensure service level agreements were being met. Led a team of Lounge Managers, Customer Service Officers and contracted Lounge attendants to deliver award winning service. The role included recruitment, annual performance reviews, training, budgets, rostering, menu development and liasing with contracted staff to ensure service level agreements were being met.

Education

  • Otago Polytechnic
    Bachelor of Applied Management
  • Massey University

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