Experience

Pines and Needles

• United Kingdom
• Farming
• 1 - 100 Employee

• HR Recruitment Lead and Administrator

  • Sep 2023 - Present

  London, England, United Kingdom

• Human Resources Coordinator

  • Aug 2022 - Jan 2023

  London, England, United Kingdom • Coordinating and Assisting in managing the recruitment process (Over 400 recruitments) • Preparation of job descriptions and vacancy adverts for various positions including HR, Marketing, IT, Customer Service, Finance, Administration, Deliveries, Stores...etc • Screening of CVs and conducting interviews over the phone • Arranging the final interviews of potential candidates with respective managers F2F/online • Conducting the Right to work check on potential candidates •… Show more • Coordinating and Assisting in managing the recruitment process (Over 400 recruitments) • Preparation of job descriptions and vacancy adverts for various positions including HR, Marketing, IT, Customer Service, Finance, Administration, Deliveries, Stores...etc • Screening of CVs and conducting interviews over the phone • Arranging the final interviews of potential candidates with respective managers F2F/online • Conducting the Right to work check on potential candidates • Maintaining the Staff's Personal Folders • Preparation of Offer letters and Contracts for both Self Employed and PAYE staff • Onboarding staff on the system (Deputy) and registering on the attendance system • Training staff on using the Mobile app for HR-related functions • Managing the Employee database online using Google Sheets • Assisting staff with HR-related matters Show less



World Food Programme

• Italy
• Non-profit Organizations
• 700 & Above Employee

• Human Resources Officer

  • Aug 2019 - Jul 2022

  Sri Lanka * Act as a role model of the values, principles, and standards of WFP, actively contributing to creating an enabling, inclusive work environment through respectful and constructive communication * Support and deliver onboarding activities to ensure new employees have a positive experience of WFP and are successfully integrated into their new role and the organization * Deliver HR operational activities by following standard processes and ensuring alignment with wider WFP policies and… Show more * Act as a role model of the values, principles, and standards of WFP, actively contributing to creating an enabling, inclusive work environment through respectful and constructive communication * Support and deliver onboarding activities to ensure new employees have a positive experience of WFP and are successfully integrated into their new role and the organization * Deliver HR operational activities by following standard processes and ensuring alignment with wider WFP policies and guidelines in terms of recruitment, retention, onboarding, contracts, entitlements, and benefits * Advise senior management on broader staffing issues and assist supervisors in managing the performance and statistics/reports of CO staff as and when necessary * Manage the Performance Management cycle of staff in a timely manner * Manage the Training & Development needs of staff and Support staff capability building, working with managers to understand individual skills and business requirements, and organizing development solutions that equip people with the skills and knowledge required to meet current and future challenges * Provide support in building talent within WFP, working with managers to understand their needs and organizing solutions to recruit, retain and develop a high caliber workforce to deliver the business strategy * Administer HR and Payroll systems (SAP and PasportNG) and perform related actions as and when necessary * Monitor and advice on conformity with CO Gender Ratio targets, steps needed to attain and provide guidance and support in developing a better workplace culture * Support for organizational design activities that enable senior management to define and organize structures and jobs, and allocate people to the right places to improve efficiency * Collate data and contribute to the preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders Show less



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• HR Consultant

  • Aug 2018 - Jul 2019

  Colombo Services were offered covering the following areas (Not limited to) : * HR Consulting * HR Policy & Procedure Development * Performance Management System Design * Executive Search/Head Hunting | Talent Acquisition * Compensation & Benefits Management * HR Outsourcing * HR Audit * Payroll Operations Management * Training & Development



National Development Bank PLC (NDB)

• Sri Lanka
• Financial Services
• 700 & Above Employee

• Manager Compensation and Benefits

  • Dec 2017 - Aug 2018

  colombo * Ensure effective & efficient management of Compensation & Benefits of staff aligned with the Strategic priorities of the bank * Ensure participation in/conduct of compensation surveys, periodically as and when required * Conduct Job Evaluations for new and existing jobs in consultation with the Job Evaluation Panel * Administer all the benefits as per grade-wise eligibility, in adherence to applicable policies & statutory requirements * Administer & Manage the HR departmental… Show more * Ensure effective & efficient management of Compensation & Benefits of staff aligned with the Strategic priorities of the bank * Ensure participation in/conduct of compensation surveys, periodically as and when required * Conduct Job Evaluations for new and existing jobs in consultation with the Job Evaluation Panel * Administer all the benefits as per grade-wise eligibility, in adherence to applicable policies & statutory requirements * Administer & Manage the HR departmental budget * Administer the Performance Management System for all the Bank employees (Micro Image HCM System) * Design annual increment and Performance Bonus payout scenarios for Board approval depending on the allocated budget and the Bonus pool * Prepare Board papers for necessary approvals from the Director Board of the Bank * Liaise with finance / outsourced payroll agency for bonus payment processing, as per policy * Provide inputs on communication of policies & procedures relating to benefits, bonus & incentives * Provide compensation, incentives & benefits range for each grade / role to the Talent Acquisition team that ensures internal parity, for new hires * Periodically track internal parity within each department as well as across departments, as per policy and to flag roles / employees where internal equity is amiss for decision-making * Be a trusted peoples person and assist Business Leaders in managing employee grievances related to Compensation and Benefits * Provide leadership to the Business Leaders and HR team in sustaining a performance-culture and driving high performance through effective management of Performance Management Process/System * To be up-to-date on all applicable policies, procedures SLAs & guidelines relating to compensation, bonus / incentives, payroll & benefits * Champion and maintain zero-tolerance with respect to adherence to all current and upcoming regulatory requirements * Ensure confidentiality of all data relating to compensation & benefits Show less



hSenid Business Solutions

• Sri Lanka
• Software Development
• 300 - 400 Employee

• Manager Human Resources and Payroll Outsourcing

  • Jul 2016 - Dec 2017

  Colombo Sri Lanka * Analyse and Provide Tailor made HR solutions to customers * Manage and Administer Recruitment and Headhunting exercises * Development of HR Policies and Procedures * Provide HR consultancy services * Manage HR and Payroll Operations for Local and Foreign companies * Relationship Management with potential and existing stakeholders * Support Sales and Marketing team in Developing the HR Outsourcing Operation * Work closely with relevant government Authorities (Labor Dpt,… Show more * Analyse and Provide Tailor made HR solutions to customers * Manage and Administer Recruitment and Headhunting exercises * Development of HR Policies and Procedures * Provide HR consultancy services * Manage HR and Payroll Operations for Local and Foreign companies * Relationship Management with potential and existing stakeholders * Support Sales and Marketing team in Developing the HR Outsourcing Operation * Work closely with relevant government Authorities (Labor Dpt, Inland Revenue, Central Bank) * Ensure Outsourced operations are managed and processed in an accurate, compliant and timely manner * Oversee and make sure all the outsourced operations and reporting are compliant with statutory regulations * Support internal teams as a HR consultant in developing the hSenid Human Resource Information system * Ensure Outsourced operations related employee information/records are maintained in accordance with statutory requirements * Oversee and make sure all the outsourced operations and reporting are compliant with statutory regulations * Management and administration of Clients HRIS (HR Information Systems) * Analyze clients Pay & Benefit structures and assist them with best outsourcing solutions * Support all internal and external audits related to clients Outsourced Operations * Interpret new legislation impacting Human Resource Management and advise clients on any related legal matters * Manage and resolve issues relating to Human Resource Operation * Supervise and coordinate activities of HR staff * Train Outsourced staff in managing hSenid HRIS and in providing training to clients * Manage Performance and Development of Human Resource Outsourcing staff *** Note : Outsource clients portfolio consisted of Multi National Companies ,Hotels , NGOs,...etc *** Show less



British Council

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Assistant Manager Human Resources

  • Mar 2012 - Jul 2016

  Colombo * Preparation and Administration of Recruitment & Selection of staff (Colombo, Kandy, Jaffna and Trincomalee) * Act as the Country Coordinator of the Global e-Recruitment system * Handling On-boarding and Induction for new staff * Responsible in preparation and issuing of contracts, maintaining staff records and HR databases * Support unit heads in identifying and finalizing the Man Power Planning * Responsible in ensuring staff are complied and implement the Performance… Show more * Preparation and Administration of Recruitment & Selection of staff (Colombo, Kandy, Jaffna and Trincomalee) * Act as the Country Coordinator of the Global e-Recruitment system * Handling On-boarding and Induction for new staff * Responsible in preparation and issuing of contracts, maintaining staff records and HR databases * Support unit heads in identifying and finalizing the Man Power Planning * Responsible in ensuring staff are complied and implement the Performance Management Cycle and the Moderation reviews are completed on time * Assist staff with Counselling & Grievance Management as and when necessary * Attending to Legal aspects pertaining to Employment & Labor relations and liaise with EFC (Employers Federation of Ceylon) as and when needed * Responsible in identifying and facilitation of all staff Training & Development programmes * Administration of the online Human Resource Information System (HRIS) * Administration of the Medical Scheme of country appointed + UK appointed staff * Financial transaction processing on SAP system * Assisting the Country Director and Manager HR in planning and implementing employee Pay and Benefit schemes * Assist Regional HR team in implementing Global HR Initiatives * Assist Staff Association in implementing Staff Welfare and Recreational activities * Act as Country lead for EO&D (Equal Opportunity & Diversity) agenda for Sri Lanka in the British Council global network and represent the country in regional/global meetings * Acting as the CRB/DBS (Criminal Record Bureau/Disclosure Barring Service) ID Checker for Sri Lanka * Responsible in registering and assisting local/foreign staff on EPF/ETF claim processes * Assisting finance unit in monthly payroll processing of all staff * Liaising with Government officials such as Labour Department, Central Bank, Ministry of Foreign Affairs, Department of Immigration/Emigration and British High Commission * Cover for Manager Human Resources in her absence

• Customer Services Officer

  • Jun 2009 - Feb 2012

  Colombo * Monitoring & Evaluating of British Council Customer Services * Organizing specific projects / trainings and to roll out together with the Customer Services Manager * Setting up, reviewing and maintaining systems for monitoring quality and efficiency of customer services including complaints and suggestion management * Conducting research in new developments in Customer Service Delivery * Managing the call centre in the absence of the Customer Services Manager *… Show more * Monitoring & Evaluating of British Council Customer Services * Organizing specific projects / trainings and to roll out together with the Customer Services Manager * Setting up, reviewing and maintaining systems for monitoring quality and efficiency of customer services including complaints and suggestion management * Conducting research in new developments in Customer Service Delivery * Managing the call centre in the absence of the Customer Services Manager * Managing the on-line “Knowledge Management System – Fast Track” for customer services staff

• Examinations Services Officer

  • Jun 2007 - May 2009

  Colombo * Providing administrative and logistical support to ESOL (English for Speakers of Other Languages) exams Manager, Examinations Services Manager and Country Examinations Manager * Meeting EXCSS (Examinations Customer Service Standards), essential finance, and corporate standards * Implementing appropriate candidate support mechanisms and resources * Maintaining marketing information as required and in assisting in promotional and other visits * Contributing to marketing, supporting… Show more * Providing administrative and logistical support to ESOL (English for Speakers of Other Languages) exams Manager, Examinations Services Manager and Country Examinations Manager * Meeting EXCSS (Examinations Customer Service Standards), essential finance, and corporate standards * Implementing appropriate candidate support mechanisms and resources * Maintaining marketing information as required and in assisting in promotional and other visits * Contributing to marketing, supporting in administration of all British Council examinations to agreed standards * Being a first point of contact for British Council customers