Brock Monroe
The Senior Manager, Alumni Relations at Vermont Law School- Claim this Profile
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English Native or bilingual proficiency
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Bio
Credentials
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Certified Alternative Break Facilitator
Break AwaySep, 2012- Oct, 2024
Experience
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Vermont Law and Graduate School
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United States
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Higher Education
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200 - 300 Employee
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The Senior Manager, Alumni Relations
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Feb 2022 - Present
The Senior Manager, Alumni Relations is responsible for developing and implementing acomprehensive engagement program designed to provide meaningful opportunities forvolunteerism, service, and personal and professional development, through alumni events andprograms that enhance loyalty, dedication, and support for Vermont Law School.• Provide oversight to the alumni relations function. Manage the school’s relationship withthe VLS Alumni Association (VLSAA) Board of Directors and its committees.• In partnership with the VP, develop and implement an annual alumni relations plan thatclearly identifies goals, strategies to achieve goals, benchmarks, and measurableobjectives.• Offer consistent and positive customer service by answering a variety of inquiries andquestions from• Create a regional presence in highly populated alumni locations to increase engagementand support the efforts of local alumni volunteers.• In collaboration with the Alumni Communications Manager, prepare, edit, anddisseminate regular correspondence to alumni using email, the OARD website, print,social media, and alumni publications.• Oversee the development and implementation of a mentoring program for students andrecent graduates.• Serve as contributing editor of the alumni magazine, Loquitur, including working withthe Alumni Communications Manager to review class notes, present theme ideas, andidentify individuals to feature in articles.• Oversee the annual alumni awards process in conjunction with the VLSAA NominatingCommittee.
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City Year
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United States
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Non-profit Organizations
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700 & Above Employee
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Development and Communications Manager
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Aug 2018 - Jan 2022
o Managed a portfolio of $1,000,000 in annual donationso Facilitated and planned events ranging from 25 to 200 attendeeso Oversaw all official communication efforts for City Year in Buffalo, including using Marketo to send monthly emails, writing press releases, and creating media advisorieso Used Salesforce to manage donor databaseo Wrote grants requesting up to $25,000 in annual fundso Successfully presented fundraising pitches to multiple corporate partnerso Managed Alumni Relations for the Buffalo/Niagara Regiono Facilitated learning & development opportunities for our AmeriCorps Memberso Facilitated service projects for corporate sponsorso Was the primary facilitator of site sponsor stewardship programming
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Civic Engagement Program Manager
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Jul 2017 - Aug 2018
o Managed and Trained a team of 6 Project Coordinatorso Facilitated 20+ Service Projects throughout the City of New Yorko Oversaw an event budget of $75,000o Cultivated and stewarded corporate sponsorships totally in over $250,000o Developed new sponsorships totally in $65,000o Managed Salesforce donor databaseo Facilitated learning & development programming for all AmeriCorps Members related to physical service projects
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Engagement Manager
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May 2017 - Jul 2017
o Managed the design and creation of the aesthetics and passive programming of a large corporate conferenceo Creating work plans for a team of 30 staff memberso Assisted in Stage Management for all General Assemblies
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Impact Manager
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Jul 2016 - Jun 2017
o Managed seven full time AmeriCorps Members at a high need elementary school in Bostono Completed over 60 detailed observation and coaching sessionso Managed, tracked, and organized data for over 80 students over the course of ten monthso Organized three large scale meetings for the entire staff of City Year Boston as a member of the community meeting planning committeeo Managed a school based partnership over the course of ten monthso Facilitated bi-weekly detailed trainings including four in depth student data reviewso Organized multiple events for students, families, and community memberso Conducted interviews for incoming AmeriCorps Memberso Managed a yearlong operating budgeto Solicited and received donations from ten local and national businesseso Conducted and documented official performance reviews on a triannual basis for each of my employeeso Facilitated and managed the Channing Elementary School after school program with 25 studentso Procured materials and supplies for all faculty and staff of the Channing Elementary School
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Engagement Coordinator
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Jun 2016 - Jul 2016
o Organized over 100 internal volunteers throughout a week of high level programingo Created seating charts for eight large scale events involving 1,700 people in each programo Designed and created the ascetics for a large corporate conference o Facilitated trainings for on stage dancers, actors, and other performerso Managed stage left operations of all major productionso Created and correlated online registration forms for conference participants
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Senior AmeriCorps Member
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Jun 2015 - Jun 2016
o Coordinated volunteers in events transforming 11 different communities in eight states across America focusing on beautification and capacity expansion at schools, community centers and parkso Implemented trainings for project coordinators to lead large groups of volunteers through physical serviceo Created advanced logistic documents for projects ranging from 50 to 1500 participantso Served as media contact and was selected to be one of two individuals interviewed on the company podcasto Organized official orders, shipments, and payments of construction materialso Collected, tracked, and reported on service project participants overall experience datao Trained AmeriCorps Members and volunteers in basic carpentry, painting, and landscapingo Met with school officials on school and community needs that we could addresso Purchased materials from retail stores from local stores in excess of $15,000o Organized food deliveries and hotels for staff members and Senior AmeriCorps Members
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Americorps Member
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Jul 2014 - Jun 2015
o Tasked with increasing Attendance, Behavior, and Course Performance for over 30 high need high school studentso Facilitated an after school program that involved over 35 high school studentso Met with school staff members on a monthly basis to address community and school needso Organized, staffed, and facilitated school tours with external partnerso Spoke at high level events involving staff, Senior AmeriCorps Members, AmeriCorps Members, local elected officials, external partners, and local community memberso Organized ten unique service projects for volunteers ranging from 15 to 500 participantso Served as a member of a professional development committeeo Contacted interested applicants about their applications to serve as an AmeriCorps Member in the upcoming academic yearo Co-created curriculum with the Algebra 1 faculty and City Year teamo Spoke daily on the school wide morning announcements about initiatives and programs
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NBA City
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United States
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Restaurants
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1 - 100 Employee
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Server Trainer
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Jun 2010 - Jun 2015
o Served tables in a high volume setting with an average per person cost of $27o Trained and tested new services on restaurant operations, shift tasks, the menu, and table service o Greeted guests outside of the restaurant and promoted the restaurant to guests that passed byo Served as Santa Clause on Christmas to engage children and promote the restauranto Handled customer relations and customer complaints o Served tables in a high volume setting with an average per person cost of $27o Trained and tested new services on restaurant operations, shift tasks, the menu, and table service o Greeted guests outside of the restaurant and promoted the restaurant to guests that passed byo Served as Santa Clause on Christmas to engage children and promote the restauranto Handled customer relations and customer complaints
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Server
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Aug 2013 - Jul 2014
o Served in a fine dining restaurant with an average per person cost of $60o Directly managed customer complaints and concernso Consulted on food and drink quality o Served in a fine dining restaurant with an average per person cost of $60o Directly managed customer complaints and concernso Consulted on food and drink quality
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Rollins College
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United States
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Higher Education
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700 & Above Employee
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Democracy Project Coordinator
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Jul 2012 - May 2014
o Organized events with politicians (sitting and former) and organized civic engagement service activitieso Organized voter registration on campus that resulted in registering over 35% of the student bodyo Worked with the College President's Administration and the Faculty on academic programingo Advised student organizations on operating documents, new initiatives, and programingo Served as media point and was interviewed on a five minute segment for the local fox affiliateo Assisted in the Office of Community Engagement’s day to day operationso Managed the social media accounts that promoted the Democracy Project
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Bubba Gump Shrimp Co.
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United States
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Hospitality
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500 - 600 Employee
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Server
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Feb 2012 - Jan 2014
o Served tables in a high volume restaurant with an average per person cost of $35o Facilitated Forrest Gump trivia for all of my tables and for all large groupso Trained staff on safety procedures as part of the safety committeeo Made drinks for all bar guests and all restaurant guestso Managed money o Served tables in a high volume restaurant with an average per person cost of $35o Facilitated Forrest Gump trivia for all of my tables and for all large groupso Trained staff on safety procedures as part of the safety committeeo Made drinks for all bar guests and all restaurant guestso Managed money
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Public Relations and Strategy Analyst
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May 2012 - Jul 2012
o Assisted in choosing a public relations and outreach strategyo Promoted the campaign on Twitter, Facebook, and Instagramo Wrote and shared Press Releases with the local and national mediao Participated in voter outreach and phone banking o Assisted in choosing a public relations and outreach strategyo Promoted the campaign on Twitter, Facebook, and Instagramo Wrote and shared Press Releases with the local and national mediao Participated in voter outreach and phone banking
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Legal Assistant
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Oct 2011 - Jul 2012
o Created official legal documents and oversaw their delivero Oversaw office logistics and managemento Attended court cases of the law firms clientso Managed all scheduling and client services, including acquiring new clients o Created official legal documents and oversaw their delivero Oversaw office logistics and managemento Attended court cases of the law firms clientso Managed all scheduling and client services, including acquiring new clients
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Sonny's BBQ
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United States
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Restaurants
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100 - 200 Employee
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Server Trainer
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Oct 2009 - Jan 2011
o Served tables in a casual dining restaurant with an average per person cost of $14o Trained incoming employees on restaurant operations, shift tasks, and table serviceo Checked all shift tasks before each employee left o Served tables in a casual dining restaurant with an average per person cost of $14o Trained incoming employees on restaurant operations, shift tasks, and table serviceo Checked all shift tasks before each employee left
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Manager
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Sep 2007 - May 2010
o Received and placed orders for the storeo Operated the store from open until afternoon multiple days a weeko Managed all the money and dropped it at the banko Managed all employee issues and Schedules o Received and placed orders for the storeo Operated the store from open until afternoon multiple days a weeko Managed all the money and dropped it at the banko Managed all employee issues and Schedules
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Kiosk Manager
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Mar 2007 - Sep 2007
o Managed all breaks and staffingo Stocked and maintained the stock of all three kioskso Counted all money and brought it to each of the kiosks every morning and picked it up at the end of the shift o Managed all breaks and staffingo Stocked and maintained the stock of all three kioskso Counted all money and brought it to each of the kiosks every morning and picked it up at the end of the shift
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Education
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2011 - 2014
Rollins College
Bachelor's degree, Communications with a Public Relations Focus -
2010 - 2011
Valencia Community College
Associate of Arts (A.A.), Political Science and Government
Community
