Susan Ferdon

Community Sales Manager at Homes By Dickerson
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh, North Carolina, United States, US

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Domingo Rogers

Susan is fantastic to work with! She takes the time to help her clients out and truly strives to take care of them better than anyone. She is inquisitive, a quick learner, humble, and driven. Any organization that she works for, will reap the rewards of her being a part of their team!

Edit Lepine

Susan is an extremely hard-working and goal-oriented sales professional. She is very focused on driving results and a true team player. She leads by example and sets the bar high for herself and her teammates. She has strong work ethics and values that others can take after. She is an asset to every company she works for, and her track record of success demonstrates that. I highly recommend her for any position she chooses to pursue.

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Community Sales Manager
      • Oct 2018 - Present

  • CalAtlantic Homes
    • Raleigh-Durham, North Carolina Area
    • Sales Counselor
      • Jan 2018 - Jul 2018

    • United States
    • Construction
    • 1 - 100 Employee
    • Sales Associate
      • Jan 2016 - Jan 2018

      New home sales. New home sales.

    • Sales Assistant
      • Apr 2015 - Jan 2016

      New home sales assistant. New home sales assistant.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Learning Solutions Advisor II
      • Jan 2015 - Apr 2015

      The Center for Professional Development provides vendor-authorized training from leading technology vendors, including Microsoft, Cisco, Citrix, and others delivered to your home, office, or one of our 130+ locations across the country. Offerings consist of IT certifications, Technical Education, Business Skills, and Process Skills, all designed for the purpose of building better relationships with business partners and driving increases in the quality level of service. The Center for Professional Development provides vendor-authorized training from leading technology vendors, including Microsoft, Cisco, Citrix, and others delivered to your home, office, or one of our 130+ locations across the country. Offerings consist of IT certifications, Technical Education, Business Skills, and Process Skills, all designed for the purpose of building better relationships with business partners and driving increases in the quality level of service.

    • Oncology Patient Navigator
      • May 2014 - Jan 2015

      Assisted cancer patients and their families with the following: understanding their diagnosis and evaluating available treatment options; voicing concerns and questions to their physicians; exploring financial and emotional needs and connecting with appropriate resources; identifying and reducing barriers to care; providing feedback regarding treatment progress; offering an additional presence when meeting with physicians; and communicating regularly with patients, families, and healthcare providers. I served as a personal guide and facilitator in dealing with the psychological, emotional, and financial challenges associated with cancer to help ensure the best possible care for patients. In addition, I established and built relationships with local physicians to facilitate patient referrals and promote community awareness through public speaking. Show less

  • Regency Hospice
    • DeFuniak Springs and Fort Walton Beach, FL
    • Hospice Chaplain
      • Apr 2014 - Jan 2015

      Provided spiritual care as well as emotional and bereavement support for patients, their families and caregivers, and their loved ones, as they faced life-limiting illnesses and end-of-life decisions. Provided spiritual care as well as emotional and bereavement support for patients, their families and caregivers, and their loved ones, as they faced life-limiting illnesses and end-of-life decisions.

  • Private Caregiving
    • Shalimar, Florida
    • Family Caregiver
      • Nov 2013 - Jan 2015

      Provided emotional support and care for my Dad. Provided emotional support and care for my Dad.

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Senior Sales Representative
      • Mar 2013 - Nov 2013

      Sales of scientific equipment and supplies for medical research labs at UNC, Wake Forest University, and NC State. November 1, 2013, I resigned my sales position with VWR, International and relocated to Shalimar, Florida until January 5, 2015 in order to help provide care for my father. Sales of scientific equipment and supplies for medical research labs at UNC, Wake Forest University, and NC State. November 1, 2013, I resigned my sales position with VWR, International and relocated to Shalimar, Florida until January 5, 2015 in order to help provide care for my father.

    • Graduate school student
      • Aug 2009 - May 2012

      Graduated May 12, 2012; MDiv with concentration in Pastoral Care; additional internships completed in hospital and long-term care, as well as healthcare symposiums in conjunction with the School of Nursing, augmented previous pharmaceutical sales training experience with new insights into the unmet needs of patients, families, staff, and physicians. Graduated May 12, 2012; MDiv with concentration in Pastoral Care; additional internships completed in hospital and long-term care, as well as healthcare symposiums in conjunction with the School of Nursing, augmented previous pharmaceutical sales training experience with new insights into the unmet needs of patients, families, staff, and physicians.

  • Sanofi-Aventis Pharmaceuticals
    • Raleigh-Durham, North Carolina Area
    • Executive Sales Professional
      • Aug 2000 - Aug 2009

      Executive Sales Professional; promoted multiple times within 9 year tenure National Pilot Sales Team for Long-Term Care – 2 years •Promoted to national pilot LTC Sales Team for launch of Lovenox into long-term/acute care facilities. Results: #3 of 66 in Nation, #2 of 39 in Division, Lovenox sales, 2009 •Highly regarded District sales trainer and mentor across two regions Hospital Sales: Cardiology & Surgery Injectables – 3 years •Promoted to Cardiovascular Institutional team; earned preferred formulary status and accelerated Lovenox sales by establishing and leveraging relationships with physicians and key opinion leaders; Results: Aventis Ring, National Sales Award, 2004, Advanced Therapeutics Hospital Div. •Appointed District sales trainer and mentor; recognized and selected by district and regional managers as guest trainer for U.S. headquarters Specialy Sales: Diabetes & Metabolism – 2 years •Excelled in diabetes sales, using collaborative teamwork and flawless execution of business plan, patient-centric approaches, and an entrepreneurial spirit; Results: #1 of 594 in Nation, Lantus Opticlik sales, Specialty Metabolism Division, market share change, 2008; Top 20% of 75 in Region, Apidra sales, 2008 •Launched Opticlik Pen and Solostar Pen. Sold 4 products and 2 injectable devices including Lantus; launched Apidra, Actonel, and Ambien CR; Employed customer-oriented solutions to increase sales. Results: Top 11% in Nation, #2 of 10 in District, Q2 sales, Metabolism Diabetes portfolio sales, 2007; #1 team in Region and #1 of 10 in District, Q3 sales, Metabolism Diabetes portfolio sales, 2007 Primary Care: Sleep & Osteoporosis; Allergy & Respiratory – 2 years •Launched Ambien CR, quickly earned formulary status and developed product champions •Launched Actonel, achieved 104.8% of quota, Q2 and Q3, 2001 •Exceeded sales goals for allergy and respiratory sales; Top 20 of 120 in Southeast Region for Allegra Attainment, 112% by Oct. 2001 Show less

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Healthcare Sales Representative
      • Nov 1997 - Aug 2000

      Healthcare Sales Professional; Powers Rx Division (Community Hospitals/Physicians) Infectious Disease & Surgery •Successfully launched Trovan IV and Diflucan IV through flawless development and execution of territory plan into hospitals, clinics, and long-term care facilities; created opportunities for surgical preceptorships in orthopedics and general surgery. Results: #2 of 70 in Region, Diflucan IV hospital sales, percent growth in sales volume, Q4, 2000; #1 of 13 in District, growth of Diflucan IV sales •1st sales rep in District to get 100% hospital formulary acceptance for all products •Nominated and selected by peers to serve as leadership representative for the Raleigh District on Mid-Atlantic Force in Action task force, Washington D.C. •Rewarded for consistent sales performance and leadership abilities through nomination and selection by Regional and District Sales Managers to represent the national Powers Rx Division on the Pfizer Women’s Leadership Task Force Arthritis & Pain •Employed acute analytical business skills and successfully launched Celebrex in hospitals, clinics, long-term care facilities, and physician offices. Results: Top 10% (7 of 70) in Region, goal attainment, Celebrex launch sales, Q4, 1999 •Consistently exceeded Celebrex sales goals with 118% of goal attainment in 1998 and 170% in 1999 Allergy & Respiratory •Launched Zyrtec syrup and sales to Allergists, community-based physician offices and Dermatologists. Results: #1 of 13 in District, Zyrtec sales, Spring Allergy season, Q2, 2000 Neuroscience/Cognitive (Alzheimer’s) & Depression •Sold Aricept and Zoloft, increasing market share in community-based physician offices Show less

Education

  • Mercer University
    Master of Divinity (MDiv), Pastoral Care
    2009 - 2012
  • Florida State University
    Bachelor of Arts, Interior Design
    1971 - 1975

Community

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