Pam C.

Operations at Citation Labs
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Contact Information
us****@****om
(386) 825-5501
Location
Knoxville Metropolitan Area, US
Skills

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Bio

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Credentials

  • WGU Micro-credential in Business Essentials
    Western Governors University
    Jun, 2020
    - Nov, 2024

Experience

  • Citation Labs
    • Advertising Services
    • 1 - 100 Employee
    • Operations
      • Sep 2017 - Present

      • Uncovered long-standing workflow discrepancies which resulted in increased revenue and efficiency• Provided training to colleagues on company technology and processes• Performed proofreading of company-created content before publication • Created and audited database entries as part of quality control• Worked with a variety of technology including SEO and the Google suite of tools • Uncovered long-standing workflow discrepancies which resulted in increased revenue and efficiency• Provided training to colleagues on company technology and processes• Performed proofreading of company-created content before publication • Created and audited database entries as part of quality control• Worked with a variety of technology including SEO and the Google suite of tools

  • Nelson County Public Library
    • United States
    • Libraries
    • 1 - 100 Employee
    • Bookmobile & Circulation Clerk
      • Jun 2015 - Aug 2017

      • Compiled and prepared monthly patron usage reports for library leadership• Maintained library’s official bookmobile website • Assisted and maintained the library’s social media presence• Planned outreach events to give exposure to the Bookmobile and Library• Provided clerical duties including answering phones, copying/printing, faxing, and filing• Effectively interfaced and built relationships with our patrons in the community • Compiled and prepared monthly patron usage reports for library leadership• Maintained library’s official bookmobile website • Assisted and maintained the library’s social media presence• Planned outreach events to give exposure to the Bookmobile and Library• Provided clerical duties including answering phones, copying/printing, faxing, and filing• Effectively interfaced and built relationships with our patrons in the community

  • Nelson County Public Library
    • United States
    • Libraries
    • 1 - 100 Employee
    • Circulation
      • Apr 2012 - Apr 2015

      • Sat on Strategic Planning committee, contributed to marketing/promotion/advocacy• Planned, coordinated, and taught ongoing technology classes for adults• Assisted and maintained library’s social media presence• Provided clerical duties including answering phones, copying/printing, faxing, and filing• Assisted patrons with adherence to library policies and technology usage • Sat on Strategic Planning committee, contributed to marketing/promotion/advocacy• Planned, coordinated, and taught ongoing technology classes for adults• Assisted and maintained library’s social media presence• Provided clerical duties including answering phones, copying/printing, faxing, and filing• Assisted patrons with adherence to library policies and technology usage

Education

  • Western Governors University
    Bachelor of Science - BS, Accounting
    2020 - 2024
  • Bluegrass Community and Technical College
    Library and Information Science, 4.0
    2016 - 2017
  • University of Louisville
    a B.S.B.A, Marketing, CIS
    2010 - 2014

Community

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