Experience

Washington Pavilion

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Event Coordinator

  • Nov 2021 - Present



Great Shots

• United States
• Entertainment
• 1 - 100 Employee

• Hospitality Manager

  • May 2021 - Nov 2021



Scooter's Coffee

• Food & Beverages
• 700 & Above Employee

• Barista

  • Aug 2020 - May 2021

  • Prepared espresso shots, specialty espresso drinks, drip coffee, smoothies, and food items • Operated semi-automatic espresso machines, as well as commercial coffee brewers • Memorized drink orders and preferences for regular customers to build rapport and increase brand loyalty • Greeted and served an average of 300+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment • Prepared espresso shots, specialty espresso drinks, drip coffee, smoothies, and food items • Operated semi-automatic espresso machines, as well as commercial coffee brewers • Memorized drink orders and preferences for regular customers to build rapport and increase brand loyalty • Greeted and served an average of 300+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Concierge at Disney's Coronado Springs Resort

  • Dec 2019 - Mar 2021

  • Create personalized experiences during check-in/check-out while using strong guest service skills• Perform in fast pace environment while partnering with leaders, FSA’s, and fellow cast members to ensure smooth operations• Resolve guest conflicts daily by actively listening and customizing solutions to meet individual needs • Coordinate itinerary planning with guests and make sure their expectations are met or exceeded

• EPCOT Festival Guide

  • Feb 2019 - Dec 2019

  • Inform guests on upcoming performance details and answer any questions they may have• Adapt to a loud, crowded environment by being calm and completing numerous tasks• Resolve complex Guest situations by using problem solving skills and the ability to think on my feet

• Front Desk at Coronado Springs Resort and Convention Center

  • Jun 2018 - Feb 2019

  • Create personalized magical experiences during check-in/check-out no matter leisure, convention, or day guest• Perform in fast pace environment while completing numerous tasks and requests• Efficiently process multiple types of payments using reservation systems



Lied Center for Performing Arts

• Lincoln, Nebraska Area

• Development Outreach Intern

  • Aug 2017 - May 2018

  • Assisted development and event staff in coordinating special pre- and post-receptions/dinners for shows • Partnered with Development Managers to coordinate and schedule artist Meet & Greets • Maintained confidentiality for our high-profile artists • Coordinated venue’s parking operations by communicating with Premiere ticketholders and valet partners • Assisted development and event staff in coordinating special pre- and post-receptions/dinners for shows • Partnered with Development Managers to coordinate and schedule artist Meet & Greets • Maintained confidentiality for our high-profile artists • Coordinated venue’s parking operations by communicating with Premiere ticketholders and valet partners



Alpha Delta Pi Sorority

• United States
• Non-profit Organizations
• 500 - 600 Employee

• Chapter President of Alpha Epsilon

  • Nov 2016 - Nov 2017

  Demonstrated leadership as Chief Executive Officer and represented the chapter on campus and in Panhellenic. Ensured all Alpha Delta Pi policies and procedures were followed, and served as a role model for our members. Demonstrated leadership as Chief Executive Officer and represented the chapter on campus and in Panhellenic. Ensured all Alpha Delta Pi policies and procedures were followed, and served as a role model for our members.



Norfolk Country Club

• Norfolk, NE

• Assistant Event/Food & Beverage Coordinator

  • May 2017 - Aug 2017

  • Demonstrated organizational skills and attention to detail when planning out events from beginning to end • Led meetings to discuss wedding, banquet, and reception detail with clients • Demonstrated strong decision making skills when adapting to and resolving guest situations • Demonstrated proficiency in creating and editing in PowerPoint, Publisher, and Photo Shop. • Demonstrated organizational skills and attention to detail when planning out events from beginning to end • Led meetings to discuss wedding, banquet, and reception detail with clients • Demonstrated strong decision making skills when adapting to and resolving guest situations • Demonstrated proficiency in creating and editing in PowerPoint, Publisher, and Photo Shop.



Lied Center For Performing Arts

• Lincoln, Nebraska Area

• Event Services Intern

  • Oct 2016 - May 2017

  • Coordinated ushers, supervised concessions, and acted as floor manager for several types of shows • Worked hand-in-hand with event coordinator and clients for the set-up, break down and day of event details • Functioned as liaison between venue management, clients, and performers • Demonstrated experience with Social Tables and Pivot Tables. • Coordinated ushers, supervised concessions, and acted as floor manager for several types of shows • Worked hand-in-hand with event coordinator and clients for the set-up, break down and day of event details • Functioned as liaison between venue management, clients, and performers • Demonstrated experience with Social Tables and Pivot Tables.



Embassy Suites

• United States
• Hospitality
• 700 & Above Employee

• Banquet Server

  • Dec 2014 - Sep 2016

  • Set up, served, and cleaned meal series for weddings and banquets. • Worked in a fast paced setting and kept calm when under pressure. • Set up, served, and cleaned meal series for weddings and banquets. • Worked in a fast paced setting and kept calm when under pressure.



Divots Conference Center

• Hospitality

• Event Supervisor

  • May 2016 - Aug 2016

  • Handled day-to-day tasks, such as answering phones, responding to emails, and communicating to staff on upcoming events • Used time management skills to ensure staff was working as efficiently and effectively as possible • Managed all set-up and takedown of events in order to deliver an exceptional service • Created Banquet Event Orders (BEO’s) and distributed to necessary partners • Handled day-to-day tasks, such as answering phones, responding to emails, and communicating to staff on upcoming events • Used time management skills to ensure staff was working as efficiently and effectively as possible • Managed all set-up and takedown of events in order to deliver an exceptional service • Created Banquet Event Orders (BEO’s) and distributed to necessary partners



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Hostess at Disney's California Grill

  • Jan 2016 - May 2016

  • Managed dining reservations and resolved guest situations in a courteous and efficient manner • Escorted Guests to their assigned dining areas while highlighting on the unique views and location of the restaurant • Effectively communicated with multiple lines of business to provide an exceptional dining experience • Managed dining reservations and resolved guest situations in a courteous and efficient manner • Escorted Guests to their assigned dining areas while highlighting on the unique views and location of the restaurant • Effectively communicated with multiple lines of business to provide an exceptional dining experience



Divots Conference Center

• Hospitality

• Banquet Server

  • May 2014 - Aug 2015

  • Set up, served, and cleaned meal series for weddings and banquets. • Worked in a fast paced setting and kept calm when under pressure. • Set up, served, and cleaned meal series for weddings and banquets. • Worked in a fast paced setting and kept calm when under pressure.