Asia T.
Lead Resident Services Assistant at YWCA South Hampton Roads- Claim this Profile
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Bio
Credentials
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Certified Sexual Assault Advocate
YWCA USAApr, 2016- Nov, 2024 -
VAPRS TRAINING
IN PROCESS
Experience
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YWCA South Hampton Roads
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United States
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Non-profit Organizations
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1 - 100 Employee
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Lead Resident Services Assistant
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Jun 2023 - Present
-Provide trauma-informed crisis intervention, information and referrals to shelter clients asrequested.-Conduct shelter orientation services to shelter guests upon entering shelter services.-Coordinate McKinney Vinto transportation for school-aged children upon entering shelterservices.-Provide education regarding the dynamics of sexual assault, domestic violence, stalking, humantrafficking, and trauma.-Provide lethality and suicidality assessments to shelter clients.-Provide comprehensive safety planning services to clients based on assessment results.-Coordinate services and referrals based on lethality assessment results.-Make appropriate referrals based on orientation assessments.-Respond to crisis situations in the shelter involving shelter clients, providing conflict resolutioncommunication and ensuring client safety.-Collaborate with Statewide Hotline for Shelter entry screenings.-Maintain client confidentiality in accordance with the YWCA SHR’s Confidentiality policy.-Maintain client case records in accordance with the policy and procedures.-Provide LAP support and services to Norfolk Police Department and high lethality victims.-Adhere to the YWCA SHR’s Mandated Reporter policy in collaboration with law enforcement, andforensic and medical personnel.-Follow the organization's protocol in maintaining records of on-going shelter client contact andcalls through written case notes and the VADATA and ECM systems.-Understand and follow incident/accident reporting policies and procedures.-Understand and follow emergency fire and weather policies and procedure.-Complete Department Onboarding and provide trainings for volunteers and interns.-Participate in on-going training and education regarding interpersonal violence, communityresources, and medical personnel.-Attend in-service training and staff Show less
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Crisis Services Specialist
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Mar 2023 - Present
-Respond to crisis accompaniment requests and provide appropriate services based on the SART model protocol.-Respond to referrals from the Virginia Sexual and Domestic Violence Action Alliance statewide hotline.-Provide in-person and telephone crisis intervention counseling and advocacy services, including safety planning and suicidal assessments to clients.-Respond to crisis situations involving program participants.-Maintain client case records within electronic case management, scheduling software, and any data/grant management software as required by the agency and in accordance with ethical guidelines, policy, and procedures.-Collect statistical data and other information needed for grant reporting.-Maintain client confidentiality as outlined in the YWCA SHR policy and procedures.-Adhere to the YWCA SHR's Mandated Reporter Policy in collaboration with law enforcement, forensic and medical personnel, and other allied professionals.-Prepare and deliver in-service programs and training for agency volunteers, new staff, and community partners on topics related to the mission of the YWCA. Show less
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Health Coach
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Noom
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Nov 2020 - Oct 2022
• Managed a caseload of hundreds of clients to identify or prevent chronic health conditions by facilitating healthful lifestyle modifications using psychology-based, behavioral change, OARS, and motivational interviewing. • Empowered, motivated, guided, and helped clients navigate through their program and meet their health goals successfully. • Managed a caseload of hundreds of clients to identify or prevent chronic health conditions by facilitating healthful lifestyle modifications using psychology-based, behavioral change, OARS, and motivational interviewing. • Empowered, motivated, guided, and helped clients navigate through their program and meet their health goals successfully.
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RAINN
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Individual and Family Services
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100 - 200 Employee
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Chat Support Specialist
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Apr 2019 - Nov 2020
Utilized crisis intervention best practices including safety planning, brainstorming, and active listening skills to provide compassionate support to National Sexual Assault Hotline (NSAH) users via an online chat portal. Utilized crisis intervention best practices including safety planning, brainstorming, and active listening skills to provide compassionate support to National Sexual Assault Hotline (NSAH) users via an online chat portal.
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Wendt Center for Loss and Healing
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Mental Health Care
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1 - 100 Employee
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Intake Coordinator
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Apr 2017 - Mar 2019
• Responded to intake calls and walk-ins; assisted clients in distress with assessment/screening, emergency care, information, and referral; case assignment as needed. • Documented intake carefully and provided the necessary information in EMR to provide the background of clients to Clinicians. • Responded to intake calls and walk-ins; assisted clients in distress with assessment/screening, emergency care, information, and referral; case assignment as needed. • Documented intake carefully and provided the necessary information in EMR to provide the background of clients to Clinicians.
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Education
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George Mason University
Bachelor of Arts - BA, Communication and Media Studies -
2016 - 2016
California State University-Dominguez Hills
Continuing Education, Intro to Counseling Techniques -
2016 - 2016
California State University-Dominguez Hills
Continuing Education, Intro to Alcoholism/Substance Abuse/Addiction Counseling
Community
