Amy Ziegner

UX Designer at Texas Higher Education Coordinating Board
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • User Experience Design Immersive
    General Assembly
    Dec, 2021
    - Nov, 2024
  • National Geographic Certified Educator
    National Geographic
    Dec, 2020
    - Nov, 2024
  • Professional Certificate, Teaching English to Speakers of Other Languages
    New York State Department of Education
    Aug, 2019
    - Nov, 2024

Experience

    • United States
    • Higher Education
    • 200 - 300 Employee
    • UX Designer
      • Mar 2022 - Present

    • UX Researcher & Designer
      • Dec 2021 - Mar 2022

      Coordinated a 3 person team to design and build a property manager's website, conducting 5 user interviews, and secondary research, developing wireframes and prototypes Coordinated a 3 person team to design and build a property manager's website, conducting 5 user interviews, and secondary research, developing wireframes and prototypes

    • United States
    • Software Development
    • 100 - 200 Employee
    • Content Contributor
      • Apr 2021 - Mar 2022

      Write content for a K-12 education product that supports users with student progress-monitoring in over 500 districts Collaborate with editors to create differentiated materials based on feedback from the product design team Write content for a K-12 education product that supports users with student progress-monitoring in over 500 districts Collaborate with editors to create differentiated materials based on feedback from the product design team

    • United States
    • Higher Education
    • 700 & Above Employee
    • UX Design Fellow
      • Sep 2021 - Dec 2021

      Project Manager & Research Lead for ALTERED (website design, client project): Managed a 3 person team to design a health and wellness website; led client presentations; planned and synthesized user research including surveys, 5 user interviews, and a heuristic evaluation of 12 competitors, and contributed to development of hi-fidelity wireframes and prototypes UX Designer for Chocolate by Z (e-commerce redesign, client project): Developed website redesign recommendations for a small business by conducting a competitive analysis, 6 moderated remote usability tests, and card sorting; created user flows, a sitemap, mid-fidelity wireframes and prototypes Show less

    • English as a New Language Teacher
      • Sep 2013 - Sep 2021

      Designed differentiated virtual and in-person learning experiences and materials for diverse participants in K-12 settings, using research-based instructional methodologies Collected and analyzed quantitative and qualitative data, including assessments and contextual inquiry, to plan, evaluate, and refine instruction, resulting in academic gains of 1 or more levels for 75-90% of participants Served as a “Model Teacher” for two years, facilitating weekly meetings with cross-functional teams of 10 to analyze data, and identify and implement appropriate instructional strategies Show less

    • Primary and Secondary Education
    • 1 - 100 Employee
    • Instructor
      • Jan 2013 - Nov 2013

      Delivered strategic instruction for the SAT within 7 week programs as well as customized support in 1:1 sessions Delivered strategic instruction for the SAT within 7 week programs as well as customized support in 1:1 sessions

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Executive Assistant
      • Oct 2010 - Jun 2012

      Assistant to the managing partner of a law firm specializing in personal injury, real estate and immigration law, handling schedules, calls, and filing, and supporting the paralegal team with processing cases and managing the client database. Organized firm's charitable fundraisers and community events. Assistant to the managing partner of a law firm specializing in personal injury, real estate and immigration law, handling schedules, calls, and filing, and supporting the paralegal team with processing cases and managing the client database. Organized firm's charitable fundraisers and community events.

    • Operations Intern
      • Mar 2010 - Aug 2010

      Organized a national consultation with 15 NGOs to improve women’s health and crisis intervention services, including budget development and monitoring, securing a venue, communicating with participants, and handling event logistics. Developed communications strategies and materials, including a volunteer handbook, brochures, and the 2009 annual report. Organized a national consultation with 15 NGOs to improve women’s health and crisis intervention services, including budget development and monitoring, securing a venue, communicating with participants, and handling event logistics. Developed communications strategies and materials, including a volunteer handbook, brochures, and the 2009 annual report.

    • Senior Fellows Intern
      • Aug 2009 - Dec 2009

      Coordinated annual conference for global network of 90 civil society leaders at New York based non-profit, including travel arrangement, logistics, materials, and budget. Coordinated annual conference for global network of 90 civil society leaders at New York based non-profit, including travel arrangement, logistics, materials, and budget.

Education

  • Fordham University Graduate School of Education
    Master of Science - MS, Teaching English to Speakers of Other Languages (TESOL)
  • Stony Brook University
    Bachelor of Arts - BA, Anthropology

Community

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