Experience

ConcertAI

• United States
• Biotechnology Research
• 700 & Above Employee

• SR User Experience Designer

  • Oct 2019 - Present

  Redesigned and simplified the the interface for Concerto Health AI’s family of SASS applications. My focus has been on information architecture, UX design, graphic design, typography, and layout design. Redesigned and simplified the the interface for Concerto Health AI’s family of SASS applications. My focus has been on information architecture, UX design, graphic design, typography, and layout design.



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Senior User Experience Designer

  • May 2019 - Oct 2019

  Improved internal tools for maintaining T-Mobiles network. Created heuristic evaluations, wireframes, style guides and created and presented information for stakeholder reviews. Improved internal tools for maintaining T-Mobiles network. Created heuristic evaluations, wireframes, style guides and created and presented information for stakeholder reviews.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Information Architect

  • Mar 2016 - Feb 2019

  Contracting with the Business to Consumer side of AT&T as a Product Manager and Information Architect to support and improve the shopping and buyflow experience on AT&T’s customer facing website. I design experiences using a variety of graphics software applications, techniques, and tools. Low fidelity wireframe are typically created in Visio to explore an ideas or for projects with quick turn-around. Axure is used for rapid iteration of prototyping and for exploring interactive simulations through prototyping to explore how animation and visual effects help to communicate and move a user efficiently and effortlessly through tasks and experiences. My role incorporates analysis, design strategy and teamwork to enhance the look and feel of the organizations digital offerings. Show less



Puget Sound Energy

• United States
• Utilities
• 700 & Above Employee

• Senior User Experience Designer

  • May 2015 - Jan 2016

  Contracting through WideNet, I worked as a User Experience Designer supporting a team of 6 developers. I led the process of creating the PSE Outage Map 2.0 wireframes and interactions. This was a native app for iOS, Android and Windows devices. I was responsible for creating mobile design patterns for for all 3 platforms as well as creating the new desktop experience.I created wireframes and interactive prototypes for mobile and desktop operating systems. Contracting through WideNet, I worked as a User Experience Designer supporting a team of 6 developers. I led the process of creating the PSE Outage Map 2.0 wireframes and interactions. This was a native app for iOS, Android and Windows devices. I was responsible for creating mobile design patterns for for all 3 platforms as well as creating the new desktop experience.I created wireframes and interactive prototypes for mobile and desktop operating systems.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• User Experience Designer

  • Aug 2011 - Apr 2015

  Contracting through KForce at AT&T, I worked as an Information Architect (IA) and User Experience Designer (UX) for designing websites and mobile applications in support for B2B sales division at AT&T. I lead a group to design internal documentation and tools to support the creation of mobile sites. My role expanded to include interaction design and the creation of simulations for User Experience testing. FOCUS: User Experience Design, Wireframes, Interactive Prototypes Contracting through KForce at AT&T, I worked as an Information Architect (IA) and User Experience Designer (UX) for designing websites and mobile applications in support for B2B sales division at AT&T. I lead a group to design internal documentation and tools to support the creation of mobile sites. My role expanded to include interaction design and the creation of simulations for User Experience testing. FOCUS: User Experience Design, Wireframes, Interactive Prototypes



ProdUXs

• Seattle, WA

• User Experience Designer

  • May 2011 - Jul 2011

  As a user experience designer, I created highly detailed wireframes and interactive prototypes, red line drawings. Using Microsoft Expression Blend, I created interactive prototypes for conducting user experience testing on both websites and Windows 7 Phone. Skill-set: User Experience Design, Wireframes, Interactive Prototypes, User Experience Research, Visio, Expression Blend, Omnigraffle As a user experience designer, I created highly detailed wireframes and interactive prototypes, red line drawings. Using Microsoft Expression Blend, I created interactive prototypes for conducting user experience testing on both websites and Windows 7 Phone. Skill-set: User Experience Design, Wireframes, Interactive Prototypes, User Experience Research, Visio, Expression Blend, Omnigraffle



Microsoft

• United States
• Software Development
• 700 & Above Employee

• User Experience Designer

  • Jan 2011 - Mar 2011

  Working through Aquent on a short contract for a major software company in the Seattle area, I standardized PowerPoint toolkits and End2End walkthroughs showing the user experience. I also helped to identify holes in the End2End walkthrough. Skill-set: Wireframes, User Experience Design, Visio, PowerPoint, Heuristic Analysis Working through Aquent on a short contract for a major software company in the Seattle area, I standardized PowerPoint toolkits and End2End walkthroughs showing the user experience. I also helped to identify holes in the End2End walkthrough. Skill-set: Wireframes, User Experience Design, Visio, PowerPoint, Heuristic Analysis



Fell Swoop

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• User Experience Designer

  • Mar 2010 - Jul 2010

  Employed with a 4 month contract as user experience designer. In this role, I created wireframes, user profiles, and assisted in user experience testing using paper prototypes. Skill-set: Wireframes, User Experience Design, Visio, Axure, Basalmiq Employed with a 4 month contract as user experience designer. In this role, I created wireframes, user profiles, and assisted in user experience testing using paper prototypes. Skill-set: Wireframes, User Experience Design, Visio, Axure, Basalmiq



Macrosystems Inc

• User Experience Designer

  • Jan 2010 - Mar 2010

  Working through University of Washington’s Human Centered Design and Engineering evening Masters program, my team was assigned the task of analyzing, testing and formulating recommendations for redesigning a web-based scheduling application. During the 4 month project, we did heuristic analysis of the application and conducted usability tests on independent participants. The final deliverable was an in-depth examination of the program with recommendations for changes and a 6-page bug log. Skill-set: User Experience Research, User Experience Testing, Wireframes, Heuristic Evaluation Show less



Ennco Display Systems

• Industrial Design

  • Oct 2006 - Dec 2008

  Employed as the Design Lead for a company that specializes in building cabinetry for optometrist offices. Main duties included: Working with clients through phone, email and online meetings to create 3D floor plans and layouts of a conceptual offices and providing the client with high quality renderings and engineering drawings. • Increased company revenue by over 15% in the first year of employment • Created 3D models of over 200 different product supplied by the company • Created an intuitive layering system that allow a single 3D model to quickly and easily take on many different appearances as specified by the client • Spearheaded the creation of new forms that helped to track the status of each project and reduce the chances for error or missed opportunities. Skill-set: Architecture, Interior Design, 3D Modeling, Rendering, Lighting, Texture Creation, Graphic Design Show less



SuperGraphics, LLC

• United States
• Printing Services
• 1 - 100 Employee

• Contractor - Engineer

  • Mar 2006 - Aug 2006

  Contracted through Volt Technical Services as a project lead for drafting the interior architecture and signage of the Arizona Cardinals Sports Stadium in Arazona and the Don James Center at the University of Washington. Skill-set: Architecture, Drafting, 3D Modeling, Rendering, Graphic Design Contracted through Volt Technical Services as a project lead for drafting the interior architecture and signage of the Arizona Cardinals Sports Stadium in Arazona and the Don James Center at the University of Washington. Skill-set: Architecture, Drafting, 3D Modeling, Rendering, Graphic Design



Maiser Design

• Greater Seattle Area

• Maiser Design

  • Jun 2002 - Aug 2006

  Owner of an independent design firm that specialized in 3D modeling, engineering and computer animation. Clients included Sikorsky Aircraft, Vibtec, and Hydrogen Power Inc. Skill-set: Engineering, 3D Modeling, Rendering, Lighting, Texture Creation, Graphic Design, Animation Owner of an independent design firm that specialized in 3D modeling, engineering and computer animation. Clients included Sikorsky Aircraft, Vibtec, and Hydrogen Power Inc. Skill-set: Engineering, 3D Modeling, Rendering, Lighting, Texture Creation, Graphic Design, Animation



Intuitive B

• Industrial Designer

  • Jan 2004 - Feb 2005

  Worked as an independent contractor for a Seattle based engineering and design firm that designed a Formula Ford 1600 Race car for a Philadelphia based company. Duties included: Industrial Design, Graphic Artist, CAD Modeling: Computer modeling and engineering of a Formula Ford 1600 Race car. The Vehicle was designed with specific attention to: aerodynamics, ergonomics and maintenance accessibility, an accurate fit over a prefabricated frame, and to stay within the legal specifications for the vehicle class. Show less



NASA Ames Research Center

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Intern

  • Jan 2002 - Dec 2002

  US Army at NASA Ames Research Center Assist in research and design of unmanned and manned rotorcraft. Created original concept drawings of backpack sized unmanned reconnaissance aircraft by taking into account: modularity, weight limitations environmental conditions and human factors. * Reverse engineering and redesigning of mechanical parts for helicopter mockups to be used in wind tunnel tests. * Designing fairings to support test models during wind tunnel testing. * Keep daily communication through telephone with engineers, scientists, representatives of government contractors and officials from the Department of Defense. * Creating computer animations simulating the performance of and interaction between conceptual and existing vehicles for the Department of Defense. * Worked as a consultant testing usability and functionality of the MER-Board. Tested and evaluated an 8’x4’ electronic dry erase board by focusing on control setups, human factors, ease of navigation. Show less