H Cabrera
Real Estate Consultant at LUXE Properties LLC- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Bio
Indiana Crilley
Hamlet is an outstanding leader at University Credit Union. He understands the culture, and how to identify the best sales and training strategies. Hamlet is incredibly knowledgeable, committed, responsible and responsive. He’s always seeking for better solutions on specific matters with a cooperative approach. He is an extremely friendly person and a great team contributor. During our time working together, Hamlet created and implemented several successful plans to drive successful training and sales strategies at University Credit Union. Hamlet was a pleasure to work with.
Indiana Crilley
Hamlet is an outstanding leader at University Credit Union. He understands the culture, and how to identify the best sales and training strategies. Hamlet is incredibly knowledgeable, committed, responsible and responsive. He’s always seeking for better solutions on specific matters with a cooperative approach. He is an extremely friendly person and a great team contributor. During our time working together, Hamlet created and implemented several successful plans to drive successful training and sales strategies at University Credit Union. Hamlet was a pleasure to work with.
Indiana Crilley
Hamlet is an outstanding leader at University Credit Union. He understands the culture, and how to identify the best sales and training strategies. Hamlet is incredibly knowledgeable, committed, responsible and responsive. He’s always seeking for better solutions on specific matters with a cooperative approach. He is an extremely friendly person and a great team contributor. During our time working together, Hamlet created and implemented several successful plans to drive successful training and sales strategies at University Credit Union. Hamlet was a pleasure to work with.
Indiana Crilley
Hamlet is an outstanding leader at University Credit Union. He understands the culture, and how to identify the best sales and training strategies. Hamlet is incredibly knowledgeable, committed, responsible and responsive. He’s always seeking for better solutions on specific matters with a cooperative approach. He is an extremely friendly person and a great team contributor. During our time working together, Hamlet created and implemented several successful plans to drive successful training and sales strategies at University Credit Union. Hamlet was a pleasure to work with.
Credentials
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Real Estate Sales Associate
Florida Department of Business and Professional RegulationMay, 2017- Oct, 2024
Experience
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LUXE Properties LLC
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United States
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Real Estate
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100 - 200 Employee
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Real Estate Consultant
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Jan 2022 - Present
As your real estate professional my goal is to treat and work for every individual ethically and to keep you informed every step of the process. Whether you’re purchasing or selling your first house or fifth; a current Miami resident or looking to relocate from out of state to the area, having an ally by your side who is willing, able, capable and committed to ensuring that your needs and goals are met is invaluable. Buying or selling your house is not a decision that should be taken lightly… Show more As your real estate professional my goal is to treat and work for every individual ethically and to keep you informed every step of the process. Whether you’re purchasing or selling your first house or fifth; a current Miami resident or looking to relocate from out of state to the area, having an ally by your side who is willing, able, capable and committed to ensuring that your needs and goals are met is invaluable. Buying or selling your house is not a decision that should be taken lightly and neither should your selection of a real estate professional. I am committed to ensuring that this, sometimes cumbersome and stressful process, is as seamless as possible. You and I will be in a strategic partnership, which will be beneficial to both of us. My experience in the financial services industry in the corporate environment and my educational background have equipped me with the tools and skills necessary to negotiate the best outcome for your specific needs. So, if you’re in the market for someone who is not intimidated by the competition and who has a can-do attitude and will not allow temporary results to deter long-term goals, you owe it to yourself to invest in an ally. That ally is me. I will work tirelessly so that you get the house that you want at the price you can afford and that you sell your house at a profit. For property information e-mail me at: MiamiDreamRealtor@gmail.com or contact me at 978.590.0150. Show less As your real estate professional my goal is to treat and work for every individual ethically and to keep you informed every step of the process. Whether you’re purchasing or selling your first house or fifth; a current Miami resident or looking to relocate from out of state to the area, having an ally by your side who is willing, able, capable and committed to ensuring that your needs and goals are met is invaluable. Buying or selling your house is not a decision that should be taken lightly… Show more As your real estate professional my goal is to treat and work for every individual ethically and to keep you informed every step of the process. Whether you’re purchasing or selling your first house or fifth; a current Miami resident or looking to relocate from out of state to the area, having an ally by your side who is willing, able, capable and committed to ensuring that your needs and goals are met is invaluable. Buying or selling your house is not a decision that should be taken lightly and neither should your selection of a real estate professional. I am committed to ensuring that this, sometimes cumbersome and stressful process, is as seamless as possible. You and I will be in a strategic partnership, which will be beneficial to both of us. My experience in the financial services industry in the corporate environment and my educational background have equipped me with the tools and skills necessary to negotiate the best outcome for your specific needs. So, if you’re in the market for someone who is not intimidated by the competition and who has a can-do attitude and will not allow temporary results to deter long-term goals, you owe it to yourself to invest in an ally. That ally is me. I will work tirelessly so that you get the house that you want at the price you can afford and that you sell your house at a profit. For property information e-mail me at: MiamiDreamRealtor@gmail.com or contact me at 978.590.0150. Show less
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University Credit Union - Miami
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West Kendall, FL
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Assistant Vice President of Service, Sales & Trainer
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Mar 2013 - Jan 2021
Oversee the service and sales efforts of 5 branches and the Call Center, and the on the job and miscellaneous (BSA, compliance, system, product knowledge, cross-selling, member service, coaching, etc.) training for all 70 plus team-members in varying departments, and roles. Achievements •Created an incentive-based referral program in conjunction with the service and sales program to recognize above and beyond service and sales performance on a weekly, monthly, and quarterly… Show more Oversee the service and sales efforts of 5 branches and the Call Center, and the on the job and miscellaneous (BSA, compliance, system, product knowledge, cross-selling, member service, coaching, etc.) training for all 70 plus team-members in varying departments, and roles. Achievements •Created an incentive-based referral program in conjunction with the service and sales program to recognize above and beyond service and sales performance on a weekly, monthly, and quarterly basis that has helped to build enthusiasm, support and consistency in generating results. •Steered comprehensive service and sales program geared towards solidifying customer relationship, employee growth and development, accountability thereby, increasing the cross-selling of high revenue products and services, resulting in an increase of products per member from 1.34 in 2013 to 5.62 in 2017. •Reengineered training programs for new and existing team members to ensure more consistent delivery of service and companywide standardization. •Devised new member onboarding program designed to strengthen membership resulting in increased member engagement and cross-sell opportunities and reduced account dormancy by 35% in 2017. •Launched a comprehensive service and sales program, Be Extraordinarily Amazing program (BEA), enhancing member relationships and employee participation while increasing product per member by 400%+ since 2013. •Pioneered marketing strategies and sales scripts to reach out to existing and former members to cross-sell additional products and win back former members resulting in a 41% response rate. •Established strategic untapped partnerships with the different organizations, their human resources and IT departments to market our products and services through their internal and external marketing channels (websites, e-mails, and digital content throughout campus). In over 75% of the time this was done with minimal or no cost. Show less Oversee the service and sales efforts of 5 branches and the Call Center, and the on the job and miscellaneous (BSA, compliance, system, product knowledge, cross-selling, member service, coaching, etc.) training for all 70 plus team-members in varying departments, and roles. Achievements •Created an incentive-based referral program in conjunction with the service and sales program to recognize above and beyond service and sales performance on a weekly, monthly, and quarterly… Show more Oversee the service and sales efforts of 5 branches and the Call Center, and the on the job and miscellaneous (BSA, compliance, system, product knowledge, cross-selling, member service, coaching, etc.) training for all 70 plus team-members in varying departments, and roles. Achievements •Created an incentive-based referral program in conjunction with the service and sales program to recognize above and beyond service and sales performance on a weekly, monthly, and quarterly basis that has helped to build enthusiasm, support and consistency in generating results. •Steered comprehensive service and sales program geared towards solidifying customer relationship, employee growth and development, accountability thereby, increasing the cross-selling of high revenue products and services, resulting in an increase of products per member from 1.34 in 2013 to 5.62 in 2017. •Reengineered training programs for new and existing team members to ensure more consistent delivery of service and companywide standardization. •Devised new member onboarding program designed to strengthen membership resulting in increased member engagement and cross-sell opportunities and reduced account dormancy by 35% in 2017. •Launched a comprehensive service and sales program, Be Extraordinarily Amazing program (BEA), enhancing member relationships and employee participation while increasing product per member by 400%+ since 2013. •Pioneered marketing strategies and sales scripts to reach out to existing and former members to cross-sell additional products and win back former members resulting in a 41% response rate. •Established strategic untapped partnerships with the different organizations, their human resources and IT departments to market our products and services through their internal and external marketing channels (websites, e-mails, and digital content throughout campus). In over 75% of the time this was done with minimal or no cost. Show less
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AmTrust Bank, A Division of New York Community Bank
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Banking
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400 - 500 Employee
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Branch Operations Coordinator- SOS unit
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Aug 2004 - Mar 2013
Held various staff and management positions within different branches that progressively and successfully provided career growth. Oversaw the daily operations of the branch and activities of the tellers & platform teams, ensuring that goals and metrics were met. Achievements •Executed sales strategies that consistently achieved or exceeded monthly sales goals through the use of telemarketing efforts, cross-sell training and coaching, networking and outside business… Show more Held various staff and management positions within different branches that progressively and successfully provided career growth. Oversaw the daily operations of the branch and activities of the tellers & platform teams, ensuring that goals and metrics were met. Achievements •Executed sales strategies that consistently achieved or exceeded monthly sales goals through the use of telemarketing efforts, cross-sell training and coaching, networking and outside business development. •Received numerous awards and recognition by the executive management team for having led the teller and platform team that ranked top 20% in sales and service in the Company for fiscal years 2008 and 2009. •Recognized for being top 10% in sales and service in the Region for fiscal years 2007 and 2008 with the bank’s Achieving Performance Excellence (APEX) sales program. •Created several sales and service contests to aide and motivate team in exceeding monthly/quarterly goals. •Partnered with Branch Managers to administer personnel issues including hiring, firing, performance management, training and development for branch staff. •Selected by the executive management team to join the Sales, Operations, Service (S.O.S.) unit- an elite team reserved for top performers to provide management support and leadership to 12 branches. Show less Held various staff and management positions within different branches that progressively and successfully provided career growth. Oversaw the daily operations of the branch and activities of the tellers & platform teams, ensuring that goals and metrics were met. Achievements •Executed sales strategies that consistently achieved or exceeded monthly sales goals through the use of telemarketing efforts, cross-sell training and coaching, networking and outside business… Show more Held various staff and management positions within different branches that progressively and successfully provided career growth. Oversaw the daily operations of the branch and activities of the tellers & platform teams, ensuring that goals and metrics were met. Achievements •Executed sales strategies that consistently achieved or exceeded monthly sales goals through the use of telemarketing efforts, cross-sell training and coaching, networking and outside business development. •Received numerous awards and recognition by the executive management team for having led the teller and platform team that ranked top 20% in sales and service in the Company for fiscal years 2008 and 2009. •Recognized for being top 10% in sales and service in the Region for fiscal years 2007 and 2008 with the bank’s Achieving Performance Excellence (APEX) sales program. •Created several sales and service contests to aide and motivate team in exceeding monthly/quarterly goals. •Partnered with Branch Managers to administer personnel issues including hiring, firing, performance management, training and development for branch staff. •Selected by the executive management team to join the Sales, Operations, Service (S.O.S.) unit- an elite team reserved for top performers to provide management support and leadership to 12 branches. Show less
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Education
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2012 - 2013
Florida International University - College of Business
Master of Business Administration (M.B.A.), Corporate Business Administration -
2005 - 2008
Florida International University
Bachelor's of Science, Human Resources
Community
