Ana Paula Carlos Beserra

Data Curator at DocDigitizer
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Contact Information
us****@****om
(386) 825-5501
Location
Portugal, PT

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Data Curator
      • Jun 2022 - Present

      •Read a wide range of peer-reviewed papers across many areas and extracted and organised applicable information into reports and data sets. •Proposed or defined relevant data standards and identifiers for key entities to enable interoperability across data sets. •Reviewed submissions to our proprietary curation database for quality and relevancy; abstracted information in the required formats. •Identified and acquired new data for inclusion in our database and helped determine ways of using the information. •Collaborated with software engineers and researchers to design data systems to advance scientific discovery. Show less

    • Brazil
    • Education
    • 700 & Above Employee
    • Human Resources Generalist
      • May 2020 - Apr 2022

      •Acted as the super user for the HR information systems, answering any queries and making sure all data is up to date allowing strategic indicator analysis and development of business plans. •Provided weekly, quarterly, and annual reports as required to the Head of HR to show progress on HR activities as well as headcount reporting, draft/review contracts for candidates, and also producing other HR documentation for employees as needed. •First point of contact for all operational HR-related queries, providing superior customer service to all team members in line with employment law legislation and internal policies. •Supported role changes within the division, including all paperwork and compliance management. •Managed the payroll instructions for both weekly and monthly payrolls for the division supports. •Confidently handled employee relations cases by supporting, coaching, and guiding managers as and when required, including but not limited to redeployment processes. Show less

    • Brazil
    • Construction
    • 700 & Above Employee
    • Office Administrator
      • Dec 2017 - Nov 2019

      •Supported an ongoing continuous improvement program, identifying and escalating opportunities and implementing changes. •Responsible for keeping up to date with legal and corporate governance developments. •Managemed the day-to-day company secretarial operations for management to a high quality ensuring promptness. •Drafted complex minutes and documents for standard company operations and administrative process management duties. •Generated detailed reports and processed administrative requests efficiently. •Prepared documentation for various company transactions and arranged execution and necessary filings. Show less

    • Chile
    • Retail
    • 700 & Above Employee
    • Administrative Manager
      • Apr 2011 - Dec 2016

      •Managed the day-to-day operations, including managing schedules, organising meetings, and overseeing office supplies and equipment. •Oversaw the maintenance of all the company equipment and facilities, including liaising with vendors and service providers as needed. •Managed office budgets and expenses, including tracking expenses and preparing financial reports. •Supported other departments, including Sales, Finance, Marketing, and Customer service. •Supported implementing and delivering best practice HR initiatives, policies, and processes. •Managed and lead a team of customer service representatives to ensure they provided timely and effective customer assistance and managed the Customer Service experience. •Monitored and analysed customer service metrics such as response time, customer satisfaction rates, and call volume to identify areas for improvement. •Provided regular feedback and coaching to team members to improve performance and meet service-level targets. •Collaborated with other departments such as sales, marketing, supplier, and product development to ensure a seamless customer experience and compliance with regulatory requirements and company policies. Show less

Education

  • Universidade Cruzeiro do Sul
    Bachelor’s degree in Human Resource Management NFQ level 8)
    2015 - 2018
  • Data Science Academy - Brazil
    Power BI Data Science | February 2021 (72 hrs)

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