Scott Stegenga
Account Management at Float- Claim this Profile
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Bio
I've had the opportunity to work with Scott while at two separate companies. My first interactions with Scott happened while we were both at Yahoo and working on the development of a robust account management team. Scott was a critical player during that evolutionary period and was responsible for designing the layout of the entire process to bring accountability and performance to our search partnerships. More importantly, Scott's friendly and easy going personality as well as his attention to detail makes him a value add in every team. Fast forward almost a decade, Scott and I last worked together at AdMarketplace. It was great to work with him again and from the opposite side of the fence. Over the years, Scott has added to his level of expertise and professionalism and ventured into a new space. He worked with me on the creation of a monetization model that allowed my company to realize an under utilized multi-million dollar revenue stream. Scott's continued devotion to people and partners makes him a great add. I would love the opportunity to work with Scott again in the near future.
During my BD tenure at adMarketplace, the lifeblood of what kept us running effectively was our Account Management Team. Who was in the spotlight of this team you ask? Scott! Scott managed a number top tier partners for both the BD Team and Direct Sales team while optimizing, making recommendations, and adding that touch of 'human element' to the mix. Oh, do I miss the days where I can count on Scott to keep a partnership rolling and get the most for each partner. Rock on and Bravo!
I've had the opportunity to work with Scott while at two separate companies. My first interactions with Scott happened while we were both at Yahoo and working on the development of a robust account management team. Scott was a critical player during that evolutionary period and was responsible for designing the layout of the entire process to bring accountability and performance to our search partnerships. More importantly, Scott's friendly and easy going personality as well as his attention to detail makes him a value add in every team. Fast forward almost a decade, Scott and I last worked together at AdMarketplace. It was great to work with him again and from the opposite side of the fence. Over the years, Scott has added to his level of expertise and professionalism and ventured into a new space. He worked with me on the creation of a monetization model that allowed my company to realize an under utilized multi-million dollar revenue stream. Scott's continued devotion to people and partners makes him a great add. I would love the opportunity to work with Scott again in the near future.
During my BD tenure at adMarketplace, the lifeblood of what kept us running effectively was our Account Management Team. Who was in the spotlight of this team you ask? Scott! Scott managed a number top tier partners for both the BD Team and Direct Sales team while optimizing, making recommendations, and adding that touch of 'human element' to the mix. Oh, do I miss the days where I can count on Scott to keep a partnership rolling and get the most for each partner. Rock on and Bravo!
I've had the opportunity to work with Scott while at two separate companies. My first interactions with Scott happened while we were both at Yahoo and working on the development of a robust account management team. Scott was a critical player during that evolutionary period and was responsible for designing the layout of the entire process to bring accountability and performance to our search partnerships. More importantly, Scott's friendly and easy going personality as well as his attention to detail makes him a value add in every team. Fast forward almost a decade, Scott and I last worked together at AdMarketplace. It was great to work with him again and from the opposite side of the fence. Over the years, Scott has added to his level of expertise and professionalism and ventured into a new space. He worked with me on the creation of a monetization model that allowed my company to realize an under utilized multi-million dollar revenue stream. Scott's continued devotion to people and partners makes him a great add. I would love the opportunity to work with Scott again in the near future.
During my BD tenure at adMarketplace, the lifeblood of what kept us running effectively was our Account Management Team. Who was in the spotlight of this team you ask? Scott! Scott managed a number top tier partners for both the BD Team and Direct Sales team while optimizing, making recommendations, and adding that touch of 'human element' to the mix. Oh, do I miss the days where I can count on Scott to keep a partnership rolling and get the most for each partner. Rock on and Bravo!
I've had the opportunity to work with Scott while at two separate companies. My first interactions with Scott happened while we were both at Yahoo and working on the development of a robust account management team. Scott was a critical player during that evolutionary period and was responsible for designing the layout of the entire process to bring accountability and performance to our search partnerships. More importantly, Scott's friendly and easy going personality as well as his attention to detail makes him a value add in every team. Fast forward almost a decade, Scott and I last worked together at AdMarketplace. It was great to work with him again and from the opposite side of the fence. Over the years, Scott has added to his level of expertise and professionalism and ventured into a new space. He worked with me on the creation of a monetization model that allowed my company to realize an under utilized multi-million dollar revenue stream. Scott's continued devotion to people and partners makes him a great add. I would love the opportunity to work with Scott again in the near future.
During my BD tenure at adMarketplace, the lifeblood of what kept us running effectively was our Account Management Team. Who was in the spotlight of this team you ask? Scott! Scott managed a number top tier partners for both the BD Team and Direct Sales team while optimizing, making recommendations, and adding that touch of 'human element' to the mix. Oh, do I miss the days where I can count on Scott to keep a partnership rolling and get the most for each partner. Rock on and Bravo!
Credentials
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Product Strategy
Kellogg Executive EducationJun, 2021- Nov, 2024 -
High Performance Teams
WOBIMay, 2021- Nov, 2024 -
Personal Leadership & Organazational Culture Masterclass
WOBIMar, 2021- Nov, 2024 -
Mastering Sales: A Toolkit for Success
Kellogg Executive EducationJan, 2021- Nov, 2024 -
Wonderlic Contemporary Cognitive Ability Test
WonderlicOct, 2015- Nov, 2024 -
Miller-Heiman Large Account Management Process
Miller HeimanNov, 2009- Nov, 2024
Experience
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Float
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United States
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Software Development
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1 - 100 Employee
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Account Management
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Oct 2020 - Present
Managing day-to-day relationships for key learning & development accounts while creating process outlines for future account managers as we grow our business. Key points include the following- Partner Onboarding & Distribution Management for our SparkLearn platform- Upsell/Cross-sell Opportunities within the SparkLearn product set- Client Delight KPI Tracking- Managing Special/Custom Projects- Becoming the Partner's Trusted Advisor- Managing the relationship by representing both Float and the key account
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Account Management Professional
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Feb 2020 - Oct 2020
Offered a broad account management background, including online advertising, ecommerce, travel, B2B, B2C and other Saas platforms with strong collaborative and interpersonal skills on an enterprise level. Unfortunate COVID layoff looking for the next great opportunity.
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adMarketplace
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United States
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Technology, Information and Internet
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100 - 200 Employee
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Senior Publisher Partner Manager
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Oct 2017 - Feb 2020
Managed a portfolio of 15+ partners providing over $35M in yearly gross revenue from a series of unique pay per click search advertising products.- Owned publisher relationships from post-sale to growth and beyond- Understood the ins and outs of the publisher relationship- Supported internal teams in dealing with tier 1 publishers; including analysts, product and tech- Partner knowledge guru for all AdMarketplace technologies- Main point of contact between BD team and other internal teams (Sales, Data Operations, Technology, and Product)- Drove product innovation by identifying existing pain points in services delivery- Ensured overall account success
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Agoda
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Singapore
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Software Development
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700 & Above Employee
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Senior Connectivity Operations Manager
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Sep 2016 - Oct 2017
Responsible for leading the implementation of new accommodation supplier connections for major chain hotels like Choice Hotels and Best Western as well as all associated daily operational processes and partner management. Regular workload entailed the following tasks:- Leading new supplier XML connections - Implementing procedures for ongoing operation of hotel chain, CRS, PMS and Channel Manager connections- Acting as daily contact point for accounts as well as conducting regular account reviews for overall account success- Providing the team and senior management with constructive and relevant feedback on account performance while seeking out trends and best practices in connectivity- Training and guiding partners on all aspects of their connection with agoda- Coordinating with local and central management on planning and objective- Participating in the selection process of new employees and assisting with team performance appraisals
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Kiosked
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Finland
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Technology, Information and Internet
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1 - 100 Employee
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Senior Director of Commerce Operations
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Apr 2016 - Aug 2016
Managed a team of publisher account managers across all global offices that represent our native advertising platform while co-leading our team of AdOps technical account managers. - Worked with sales, product and technology teams to streamline internal pre and post sales processes- Created and managed operational components of our publisher account planning process for top accounts- Drove expectations and provided administrative controls within our Partner and Technical account management teams
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CityGrid Media
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Partner Account Manager
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Jan 2014 - Sep 2015
Led all aspects of integrating and managing Citygrid Media content and advertising products across their partner distribution network of more than 250 publishers by working in close cooperation with our Business Development, Product and Engineering teams.Partner life-cycle checkpoints not limited but mostly emphasized on the following:- Building the overall partner relationship and engaging in all growth oppotunities- Assisting with onboarding, including product and technical support for partner success and company compliance- Optimizing product and UI implementations- Performing traffic quality analysis into partner management- Handling and diffusing partner issues both to the company and back to the partner- Contributing to the improvement of internal processes and products
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Yahoo
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United States
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Technology, Information and Internet
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700 & Above Employee
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Partner Manager
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Oct 2005 - Nov 2013
Managed a portfolio of 7-10 partners providing over $150M in yearly gross revenue from Yahoo/Microsoft contextual advertising.My work entailed supervising partner’s operational life cycle: from early-stage deal support, through product & technical implementation, ongoing reviews of product and technical performance, and account management to renewal. The support I give comes to day to day technical needs regarding our search products and analytic tools and optimizing usage of advertising by recommending keyword, placement, new product launches and ad display enhancements. Past optimizations have increased Click-Through-Rates, Coverage and Price Per Click for an average $10M annualized gross revenue increase. In short, I provide ongoing account management and cross-functional support by working closely with Business Development, Product Management, Marketing, and Engineering while building a working partner relationship with quarterly in-person business review meetings and regular status calls for overall customer success.
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IAC
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United States
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Software Development
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700 & Above Employee
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Program Manager
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May 2004 - Oct 2005
Specifically working for Entertainment Publications best known for the popular Entertainment® book and its Web site, Entertainment.com. Responsible for helping define new web-based products by working with the Product Management, Engineering and Operations teams to define, develop, test and launch these products across the organization.Specific tasks on each project included authoring functional requirements, developing project plans and schedules, managing tasks and teams on the project’s critical path, defining and testing usability, and identifying and resolving issues. I work closely with every facet of the product and with every part of the organization.
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Orbitz Worldwide
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United States
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Internet Publishing
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200 - 300 Employee
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Product Manager/Analyst - Cars, Cruises and Vacations
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Dec 2002 - May 2004
- Created new online products for the Orbitz.com car rental business by collaborating with Information Architecture, Technology/QA, Creative, Editorial and Front End Production to create functional/UI specifications, use cases, process/workflow and messaging for future product enhancements.- Built solid relationships with our GDS provider of cars data, Worldspan, in addition to the "Big 7" car rental companies.- Maintained the health of the product on an ongoing basis with regular customer service investigations for critical issues as well as monitoring bug fixes.
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eMusic
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United States
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Musicians
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1 - 100 Employee
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Development Manager - Rollingstone.com
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Dec 1999 - Jun 2002
Led staff of 4 internet engineers (ASP-VB DLL-SQL 2000) for projects surrounding RollingStone.com. Job tasks consist of working with the sales and business development teams for new ways of syndicating our content for affiliate microsites, creating contests with autofilling fields for current site registrants, creating new tools for internal content management for the editorial staff, enhancing site performance with new coding techniques, and launching new versions of the site once magazine decides to add a new look, add more sections, etc.Also contributed work for sites in the Tunes.com/Emusic network including Tunes.com, Downbeatjazz.com and Thesource.com.
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Freelance Web Developer
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1996 - 1999
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Freelance Web Developer
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1995 - 1996
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Auto-Owners Insurance
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United States
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Insurance
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700 & Above Employee
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Underwriter
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1993 - 1995
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Education
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Calvin University
Bachelor's degree, Communications and Mathematics
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