Experience

College of Coastal Georgia

• United States
• Higher Education
• 200 - 300 Employee

• Director of Card Office and Auxilliary Assistant

  • Aug 2017 - Present

• Bursar/Director of Student Accounts

  • Sep 2014 - Aug 2017



Southeastern Bank

• Banking
• 1 - 100 Employee

• Vice President

  • Dec 2006 - Sep 2014

  Oversee operations of Branch in Brunswick, GA Product & process analysis, development, and training Assist in development of various training and service standard programs. Oversee operations of Branch in Brunswick, GA Product & process analysis, development, and training Assist in development of various training and service standard programs.



Marshland Community FCU

• Vice President Operations

  • Jun 2002 - Dec 2006

  Served as compliance officer. Responsible for oversight of branch operations (45 employees), automated lending system implementation, marketing, and a core processing conversion.

• President & CEO

  • Jan 2000 - Jul 2002

  stepped down due to health issues)

• Vice President, Operations

  • Jul 1997 - Dec 1999

  Oversaw daily operations of all credit union branch offices (loans, tellers, members services, & call center), which included planning, training, and implementing programs and policies and providing general administrative direction to management and staff. Developed and maintained annual marketing plan for credit union, including design and implementation of new and special product offerings to members. Assisted CEO in development of strategic initiatives and corresponding budgets, including site search and planning for additional credit union locations. Served as public relations director for all credit union activities. Coordinated complete core data system conversion and implementation of new automated lending system. Implemented, developed and performed training of all staff for various products, services and regulatory compliance. Show less



First Federal Savings Bank of Brunswick

• Credit Card Services Coordinator/Loan Officer

  • Jul 1995 - Jul 1997

  Designed and performed bank-wide employee training for credit card program (100+ employees). Prepared monthly and quarterly reports for Board of Directors, bank officers, and OTS. Review compliance and regulatory requirements for credit card program. Planned marketing, employee incentive, and growth plans for credit card department. Served as branch manager on Saturdays and as needed at branches.

• Loan Servicing Clerk

  • Dec 1993 - Jul 1995

  Collection of delinquent consumer, mortgage, and construction loans Assisted in design of collection software program for FIS data processor

• Customer Service Representative

  • Jun 1993 - Dec 1993