Konica Pierce Sheffield, CSPO

Process Improvement Manager at Christ Community Health Services West Tennessee
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Contact Information
us****@****om
(386) 825-5501
Location
Memphis Metropolitan Area

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Process Improvement Manager
      • Feb 2020 - Present

      Memphis, Tennessee, United States • Accountable for influencing strategic planning and program development, while cultivating leadership and stakeholder buy-in for the effective and efficient utilization of clinical, financial, and administrative resources in the organization. • Works closely with CCHS Executive Leadership, Physician leadership, and other Department Directors to support and implement high-quality, data-driven decisions. Coordinates with all departments to identify potential opportunities to facilitate… Show more • Accountable for influencing strategic planning and program development, while cultivating leadership and stakeholder buy-in for the effective and efficient utilization of clinical, financial, and administrative resources in the organization. • Works closely with CCHS Executive Leadership, Physician leadership, and other Department Directors to support and implement high-quality, data-driven decisions. Coordinates with all departments to identify potential opportunities to facilitate organizational improvement and success. • Leads teams through change by identifying and implementing process simplification, standardization, and improvement while proactively pursuing optimization. • Anticipates future demands of initiatives related to people, technology, and budget within the organization and designs and implements solutions to meet those needs. • Champion for continuity of achieving HEDIS, UDS, and PCMH quality recognition through working with the QI team and operations to generate data and solutions to address care opportunities and clinical care related grants. • Plays an advisory role in the planning and approval of recommended improvements to the EMR system as part of the EMR change management process to develop and implement clinical staff performance improvement activities, such as the development of standards and practice guidelines, data analysis and trending, and chart/case reviews. Show less

Education

  • The University of Memphis
    Bachelor of Arts - BA
  • Southwest Tennessee Community College
    Associate of Arts (A.A.)

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