Sales Development Representative

• Oct 2021 - Present

Catalyst is the first customer success platform (CSP) built by a team of customer success leaders. We seamlessly integrate your entire tech stack from CRM (Salesforce), ticketing (Zendesk), usage analytics (Redshift, Snowflake, Segment, Mixpanel), and more (Slack, Email) to give you a 360-view of your customers within minutes. Whether you are managing thousands or just a few enterprise customers, Catalyst adapts to your workflow to help you proactively reduce churn, automate tedious… Show more Catalyst is the first customer success platform (CSP) built by a team of customer success leaders. We seamlessly integrate your entire tech stack from CRM (Salesforce), ticketing (Zendesk), usage analytics (Redshift, Snowflake, Segment, Mixpanel), and more (Slack, Email) to give you a 360-view of your customers within minutes. Whether you are managing thousands or just a few enterprise customers, Catalyst adapts to your workflow to help you proactively reduce churn, automate tedious tasks, eliminate manual data entry, drive product adoption, and increase upsells through an intuitive user experience. We've raised more than $45M in funding from the best venture capital firms such as Accel, Spark Capital, True Ventures, Work-Bench, and a handful of angel investors & advisors that are leading customer success for some of the world's most recognizable brands. Catalyst is growing fast and we're looking for amazing people to join the team. Check out www.catalyst.io/careers Show less Catalyst is the first customer success platform (CSP) built by a team of customer success leaders. We seamlessly integrate your entire tech stack from CRM (Salesforce), ticketing (Zendesk), usage analytics (Redshift, Snowflake, Segment, Mixpanel), and more (Slack, Email) to give you a 360-view of your customers within minutes. Whether you are managing thousands or just a few enterprise customers, Catalyst adapts to your workflow to help you proactively reduce churn, automate tedious… Show more Catalyst is the first customer success platform (CSP) built by a team of customer success leaders. We seamlessly integrate your entire tech stack from CRM (Salesforce), ticketing (Zendesk), usage analytics (Redshift, Snowflake, Segment, Mixpanel), and more (Slack, Email) to give you a 360-view of your customers within minutes. Whether you are managing thousands or just a few enterprise customers, Catalyst adapts to your workflow to help you proactively reduce churn, automate tedious tasks, eliminate manual data entry, drive product adoption, and increase upsells through an intuitive user experience. We've raised more than $45M in funding from the best venture capital firms such as Accel, Spark Capital, True Ventures, Work-Bench, and a handful of angel investors & advisors that are leading customer success for some of the world's most recognizable brands. Catalyst is growing fast and we're looking for amazing people to join the team. Check out www.catalyst.io/careers Show less

Sales Development Representative/ Ruby Community Lead

• Oct 2019 - Jul 2021

Praxis Participant

• Feb 2019 - Jan 2020

Praxis is a 12-month program which participants go through an intensive 6-month boot camp followed with a 6-month apprenticeship at a start-up company. Praxis participants not only create their own unique professional brand and portfolio; but are also challenged to improve professional writing, communication, and interview skills and much more. Check out their website below! Praxis is a 12-month program which participants go through an intensive 6-month boot camp followed with a 6-month apprenticeship at a start-up company. Praxis participants not only create their own unique professional brand and portfolio; but are also challenged to improve professional writing, communication, and interview skills and much more. Check out their website below!

Sales Representative

• Sep 2019 - Sep 2019

Completed a month long sales project. Completed a month long sales project.

Home Department Manager

• Feb 2016 - Jan 2019

As a Home Department Manager at Sendik's Food Markets, my responsibilities included supervision, customer service, merchandising, gift displays, floral design, training, and budgeting. Accomplishments: - Participated in Sendik's Leadership Development Program - Increased my department sales and profits by building a repeat customer base

Home Associate

• Jul 2015 - Feb 2016

As a Home Associate, my responsibilities included floral arranging, customer service, and merchandising. Accomplishments: - Recognized with 3 "Red Truck Awards" for outstanding customer service. - Promoted to Home Department Manager after seven months on the job.