Business Intelligence Analyst

• Jun 2020 - Present

Senior Manager - Enterprise Vendor Sourcing

• Sep 2019 - May 2020

Pricing Analyst / Sr Quotations Analyst / Contract Administration / Sales Project Management

• Sep 2013 - Aug 2019

• Develop analytical models to drive analytics insights• Design, create, and continuously improve system tools to increase revenue and profitability while maintaining agent efficiency and effectiveness• Developed and maintained system to process, track and monitor deviated pricing requests• Participate in evaluation, reporting and analysis to understand effectiveness and identify trends and make predictions and recommendations.• Participate as a key team member in identifying data needs, developing and supporting reporting tool enhancements and prepare reports.• Research and analyze data to identify trends, uncover potential opportunities and partner with business leaders to develop recommendations.• Communicate recommendations on initiatives and influence leaders through data, analytics, and thoughtful interpretation of findings.• Capture data and prepare standard and ad-hoc reports, scorecards/dashboards, executive presentations and analysis on key metrics.• Develop predictive models for key performance indicators.• Maintain awareness of best practices, including processes and technology, and find opportunities for improvement of existing functionality.• Contract Administration• Vendor pricing policy compliance• Vendor cost optimization• Vendor performance reporting• Customer pricing consistency in a multi-channel environment• Workflow management / Process development / Organizational efficiency optimization• Workflow automation• Customer project management• Comparison shopping engine analysis• Reduction of excess, obsolete, and slow-moving inventory • Product technical support• Customer segmentation• Marketing recommendations and reporting• Lead and drive change programs• Process, system, and data improvements• Global KPI reporting and recommendations to leadership• Client quotation preparation • Drive revenue through quote conversion improvement• SQL Server data mining• SQL Server data table development Show less

Centralized Operations Manager

• Nov 2008 - Sep 2013

• Development of data and processes to speed client quotation accuracy and efficiency. • Strategic Consulting, including business plan & sales strategy development. • People development and leadership within centralized teams. • Customer loyalty and quality of customer experience.• Support Sales and collaboration with the sales organization• Drive change across the organization• Create sales-oriented team environment• Execute process efficiency to strategize with sales• Accountable for Newark Strategic Programs related to Centralized Operations • Business acumen to drive sales and profit results • Managing a significant portion of Newark’s large quote business.• Delivering sales growth through effective and efficient quoting processes.• Delivering on quote line fill rate based on quality goal (efficiency and operational goal).• Multiple change initiatives occurring at the same time• Strategizing across the organization to increase sales conversion rate Show less

Sales Operations Manager

• Sep 2000 - Nov 2008

Sales team development through coaching and performance management.Training for product and service understanding in a consultative sales role.Managed sales and service teams covering all of North America.

Regional Inside Sales

• Sep 1998 - Sep 2000

Inside sales supporting a 5 state region, 13 district sales managers and 3 tool repair technicians. Sales plan development and marketing.Provide technical support for contracted service network.• Inside sales supporting a 5-state region, 13 district sales managers and 3 tool repair technicians. • Sales plan development and marketing. • Provide technical support for contracted service network.• Preparation of point of sale marketing materials• Client relations

Service Technician

• Nov 1994 - Sep 1998

• Electrical and mechanical service technician for commercial application power tools.• Counter sales• Excess inventory merchandising