Liz Mau
Director of Compliance & QA at VOA Alaska- Claim this Profile
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Bio
Experience
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VOA Alaska
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United States
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Mental Health Care
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1 - 100 Employee
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Director of Compliance & QA
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May 2021 - Present
United States
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Behavioral Health Administrator
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Aug 2018 - Jan 2021
Wasilla, Alaska • Develop and review policies and procedures manuals as well as operational guidance, ensuring changes align with local and state regulations. • Research and analyze Medicaid and private insurance regulations, presenting findings and recommendations to key stakeholders. • Establish and maintain relationships with key community officials and groups to collaborate and resolve problems pertaining to client needs and policy changes. • Develop administrative trainings for 7… Show more • Develop and review policies and procedures manuals as well as operational guidance, ensuring changes align with local and state regulations. • Research and analyze Medicaid and private insurance regulations, presenting findings and recommendations to key stakeholders. • Establish and maintain relationships with key community officials and groups to collaborate and resolve problems pertaining to client needs and policy changes. • Develop administrative trainings for 7 clinicians, 2 administrative support staff, and senior leadership on Medicaid regulations, 1115 waiver expansion services, adjusting for education and position. • Serve as the content expert for Medicaid state planned and 1115 waiver expansion services, as well as HIPAA and 42 CFR Part 2 confidentiality regulations. • Oversee financial stability of the clinic through budget development, grant management, billing, and quality assurance. Show less
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Impact Mental Health
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Executive Director
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Feb 2016 - Aug 2018
Greater Salt Lake City Area • Prepared and coordinated a variety of written reports, such as board reports, grant updates, and press releases, for distribution to Board of Directors, State Legislators, and senior officials within the partnering hospital. • Financially stabilized the organization over nine months in 2016 and raised $250,000 during the 2017 fiscal year. • Maintained over 20 active grants while finding and writing 3-5 new grants per quarter. • Implemented an electronic medical record… Show more • Prepared and coordinated a variety of written reports, such as board reports, grant updates, and press releases, for distribution to Board of Directors, State Legislators, and senior officials within the partnering hospital. • Financially stabilized the organization over nine months in 2016 and raised $250,000 during the 2017 fiscal year. • Maintained over 20 active grants while finding and writing 3-5 new grants per quarter. • Implemented an electronic medical record, completing training and launch within six months. • Represented the agency through oral communication and written publications at the community and state level. • Established relationships with the Colleges of Nursing and Social Work, increasing clinical capacity by over 60%. • Recruited, hired, trained, and supervised 7 staff, 15-20 volunteers, and 11-15 students. Show less
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Maliheh Free Clinic
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United States
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Medical Practices
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1 - 100 Employee
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Patient Advocate
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Oct 2015 - Dec 2016
Salt Lake City, UT • Managed over 500 applications annually with roughly 1,000 medications arriving monthly. • Content expert for pharmaceutical regulations, developed guidelines for medical providers and senior administration. • Revised policies and procedures to increase capacity and efficiency.
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University of Utah
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United States
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Higher Education
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700 & Above Employee
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Learning Abroad Coordinator
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Oct 2014 - Jun 2015
Salt Lake City • Coordinate over 100 recruitment events in collaboration with on/off-campus entities, assigning team members, preparing materials, and creating statistical reports on the effectiveness of past recruitment events. • Develop recruitment policies and procedures for uniform information and tracking. • Advise 150 participants on program fit with the assistance of educational software to ensure all data is captured and reported for inter-office communication. • Assist academic… Show more • Coordinate over 100 recruitment events in collaboration with on/off-campus entities, assigning team members, preparing materials, and creating statistical reports on the effectiveness of past recruitment events. • Develop recruitment policies and procedures for uniform information and tracking. • Advise 150 participants on program fit with the assistance of educational software to ensure all data is captured and reported for inter-office communication. • Assist academic units (Architecture, Engineering, Education, Fine Arts, Law, and Social & Behavioral Sciences) with participant selection, providing key information for informed decisions. • Lead of Re-entry team, designed to engage past participants in follow-up activities and continue interest in the field. • Provide on-call emergency response for inter-personal, medical, and disciplinary situations abroad. • Maintain social media presence, targeting different populations through various social media platforms Show less
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University of Kentucky
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United States
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Higher Education
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700 & Above Employee
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Education Abroad Advisor
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Oct 2013 - Oct 2014
Lexington, Kentucky, United States • Presented or tabled at 50 recruitment events, maintaining post-event contact with attendees and providing information on programs pertaining to their field of study. • Partnered with academic units (Architecture, Engineering, Fine Arts, and Communication & Information) and foreign institutions to understand the specifics of each program to best recruit and advise potential participants. • Oversaw TerraDotta Software implementation, integration, training, general maintenance… Show more • Presented or tabled at 50 recruitment events, maintaining post-event contact with attendees and providing information on programs pertaining to their field of study. • Partnered with academic units (Architecture, Engineering, Fine Arts, and Communication & Information) and foreign institutions to understand the specifics of each program to best recruit and advise potential participants. • Oversaw TerraDotta Software implementation, integration, training, general maintenance, and troubleshooting. • Supported faculty, staff, and students who experienced emergency situations while abroad. • Co-led a multi discipline curriculum integration project in collaboration with 6 academic departments to increase participation from underrepresented disciplines. Show less
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Education
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The Johns Hopkins University - Carey Business School
Master of Business Administration - MBA, Health/Health Care Administration/Management -
Texas Tech University
BA, German Language and Literature -
Old Dominion University
M.S.Ed. Higher Education Administration, International and Comparative Education