Experience

Rayence Industrial Imaging

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Technical Support Specialist

  • Mar 2023 - Present

  Provide support for Xray technological products, but not limited to: Chiro, Vet, Podiatry, Equestrian, Dental, and End Viewer Software usage. Provide calibrations to TFT panels, software installation, software upgrades, Data Migration, deploy pre-staged computers to End Users. Calibrate Xrays to proper dosages to targeted LSB range. Investigate X ray related issues regarding image issues, blurriness, artifacts, and so on. Facilitate RMA orders, quotes, and technical network set ups. Integrate Rayence proprietary Software, Xmaru v1, XMaru Pro, and Davinci to EU's EMR system. Document case notes with Salesforce, RayenceCare, and Jira. Show less



545 Cosmetics

• Business Owner

  • Aug 2022 - Present

  Created business start up. Website still in development, 545Cosmetics.shop Sales in Skin care products. Online marketing. Sponsorships to Internet personalities and influencers. Created business start up. Website still in development, 545Cosmetics.shop Sales in Skin care products. Online marketing. Sponsorships to Internet personalities and influencers.



J.J. FARBER-LOTTMAN CO., INC.

• United States

• Marketing Assistant

  • Jan 2023 - Jan 2023



AS Software

• United States
• Software Development
• 1 - 100 Employee

• Application Support Specialist

  • Jul 2020 - Jan 2023

  - Provide customer service support to client using our software, AS-OBGYN, which is our proprietary Medical Report software. This includes assisting clients using PACS, Image Archives, Printing/Fax solutions, HL7 interface with client's Interface team, and communicating with their Electronic Medical Record system. - Primarily provide support to sonographers, doctors, and IT specialists in hospitals and clinics. - Proficient in Microsoft Word, Excel, CRM, RDP, VPN that are HIPAA compliant (Cisco AnyConnect, Pulse Secure, Citrix, SonicWall, Forticlient, and many more), Basic HL7 interface knowledge, Basic SQL database/Query, Oracle VirtualBox VM, and Microsoft Teams. - Resolved complex pain points in cooperation with external IT teams. - Enhanced customer service, by identifying key terms of need. - Assist with AS-OBGYN installation, patch updates, licensing transfer, and definition updates. - Communicate between developers and clients to ensure quality technical support. - Weekday and Weekend oncall rotations, for after-hours support. Show less



D'Elia and McCarthy's Office of Law

• Jersey City, New Jersey

• File Clerk / Office Assistant

  • Mar 2018 - Aug 2018

  Performed Clerical duties such as filing, scanning, organization, data entry, upload files onto e-courts, download files from e-courts, contact other attorneys, clients, and courthouses. Delivered letters and packages to local offices and judge's chambers. Created schedules for walk-in clients, reschedule for any adjourned court appearances, and update work statements. Created letters to judges, courthouse staff, and court administrations. Performed Clerical duties such as filing, scanning, organization, data entry, upload files onto e-courts, download files from e-courts, contact other attorneys, clients, and courthouses. Delivered letters and packages to local offices and judge's chambers. Created schedules for walk-in clients, reschedule for any adjourned court appearances, and update work statements. Created letters to judges, courthouse staff, and court administrations.



Team Forgotten eSports

• Online

• Semi-pro player Gamer / Team Manager

  • Jun 2016 - Feb 2017

  Player Role: - Maintain competitive edge on gaming mechanics, know current meta, information analysis on enemy's movements/behavior. - Meet realistic expectations, work on projected goals, and communicate with team. Manager role: - Provide optimal level of physical, psychological, and sociological support. Identify all team member's strengths and weaknesses, and create a plan to improve individual personalities and gameplay. - Maintain clear communication between players and upper management, regarding sponsorships, revenue, and social prescence. - Consistently hit expectation goals by scouting new talent, recruiting new upcoming players, and create practice plan to help transition from amateur mindset to professional e-Sports athlete mindset. Show less