Portfolio Manager

• Sep 2021 - Present

Ancillary, Membership, Depot & Mfg, LTL Logistics & Fulfillment, Enterprise Architecture, Warehouse

Delivery Manager

• Apr 2021 - Sep 2021

eCommerce

Project Manager

• Oct 2017 - Apr 2021

eCommerce

Independent Contractor

• Jan 2017 - Oct 2017

• Created small business database applications using Access & FileMaker Pro. • Created small business database applications using Access & FileMaker Pro.

Product Owner

• Apr 2016 - Oct 2016

• Collaborated with Partner Incentive team and Engineering team to deliver new integrated web platform for partner account management and financial incentive model using hybrid of Waterfall & SAFe methods. • Translated business requirements into prioritized product backlog, then groomed features, user stories and acceptance criteria using Team Foundation Server (TFS). • Collaborated with cross-functional teams to identify list of qualified partners, training needs & onboarding steps for Release Plan. Show less

Technical Delivery Manager

• May 2012 - Mar 2016

• Simultaneously managed back-office work streams on multiple projects for a total of 39 projects through 256 deployments using hybrid of Waterfall, Agile, and Incremental delivery methods. • Collaborated with stakeholders & functional teams to create resource plans, estimates, schedules, communication plans, risk/issue plans, release delivery plans, operational plans and change requests. • Facilitated cross-group collaboration for project status, design/solution reviews and problem-solving mtgs. • Reported project status to Sr. Leadership and Stakeholders throughout SDLC. Show less

Chief Scrum Master

• Mar 2011 - Mar 2012

• Co-managed large, innovative web portal project for Marketing team using Agile methods. • Co-facilitated daily scrums, sprint planning, sprint reviews, retrospectives and release planning for 7 distributed scrum teams in Seattle & St. Paul. • Collaborated with Product Owners and Engineering team by reviewing features, user stories and acceptance criteria, then tracked work items and ran SQL to obtain metrics and status reports on TFS. • Co-managed large, innovative web portal project for Marketing team using Agile methods. • Co-facilitated daily scrums, sprint planning, sprint reviews, retrospectives and release planning for 7 distributed scrum teams in Seattle & St. Paul. • Collaborated with Product Owners and Engineering team by reviewing features, user stories and acceptance criteria, then tracked work items and ran SQL to obtain metrics and status reports on TFS.

Technical Program Manager / Data Architect / Business Analyst

• May 2005 - Sep 2010

• Managed ODS & EDW data source, data integration & data presentation projects for Marketing, Sales, Finance & Legal teams through SDLC using Waterfall, Agile & Incremental delivery methods using TFS. • Created resource plans, schedules, communication plans, risk/issue plans, and change requests. • Coordinated cross-functional team estimates for budget planning and tracking. • Facilitated JAR/JAD sessions with business stakeholders and cross-functional teams to define requirements, functional specs and test plans. • Collaborated with stakeholders to transition MS Organization (MSO) functionality and data to new MDM system, then travelled to India and transitioned MSO sunset plan to offshore team. • Designed and maintained conceptual, logical and physical data models in Erwin for EDW. • Applied data profiling, mapping and transformation rules from source systems using SQL and Excel tools. • Performed detailed root cause analysis and created mitigation plans for ad hoc production issues. • Managed overall data quality strategy in collaboration with Taxonomy team with a focus on meeting business objectives through taxonomy rules and data standards. Show less

Project Manager / Business Systems Analyst

• Sep 2004 - May 2005

• Managed 5 international projects to on-board data feeds from Microsoft Japan, EMEA and LATAM subsidiaries to an enterprise ODS for use by Sales, Marketing and CRM lines of business. • Created business requirements, functional requirements, data mapping and transformation rules by interviewing global customers using Live Meeting teleconference tools. • Facilitated user acceptance testing and managed documentation and communications using SharePoint web service tools. • Received ‘Exceeded Expectations’ for managing 5 international projects on-time and within budget. Show less

Independent Contractor

• Jan 2003 - Sep 2004

•Managed the development of customer database systems and implementation of small business applications. •Coached clients for maximum organization and efficiency in personal and professional productivity. •Managed the development of customer database systems and implementation of small business applications. •Coached clients for maximum organization and efficiency in personal and professional productivity.

Business System's Analyst & Tester

• Jul 1998 - Dec 2002

• Received ‘IT Hall of Fame Award’ for implementing high visibility Medical Clearance Data Mart project within 3 months through cross-group collaboration. . • Received ‘Achievement Award’ for leading team through architecture, integration and data conversion of Medical Codes database meeting HIPPA compliance timelines and preventing costly regulatory fees. • Received ‘Star Award’ for preventing schedule slip and critical production failures by tracking, coordinating and re-testing 104 bugs prior to UAT. Show less

Business Analyst, Programmer, Project Manager

• Jun 1983 - Jun 1994