Andy Heng

Crime Analysis Intern at Anaheim Police Department
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Contact Information
us****@****om
(386) 825-5501
Location
Rancho Cucamonga, California, United States, US

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Credentials

  • Access 2019 Essential Training
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Excel Essential Training (Office 365/Microsoft 365)
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Learning Data Analytics: 1 Foundations
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • The Six Morning Habits of High Performers
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • How to Speak So People Want to Listen
    LinkedIn
    Dec, 2021
    - Nov, 2024

Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Crime Analysis Intern
      • Jan 2023 - Present

    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Crime Data Technician
      • Oct 2022 - Present

  • Streamline Investigations
    • Upland, California, United States
    • Office Clerk & Investigative Researcher
      • Mar 2022 - Jan 2023

      • Gathered intelligence by conducting open-source investigations, background checks, and social media research to resolve ongoing cases. • Documented and presented findings with peers and clients, practicing clear communication. • Maintained files and records, keeping them updated and easily accessible to expedite office operations. • Gathered intelligence by conducting open-source investigations, background checks, and social media research to resolve ongoing cases. • Documented and presented findings with peers and clients, practicing clear communication. • Maintained files and records, keeping them updated and easily accessible to expedite office operations.

    • Restaurants
    • 1 - 100 Employee
    • Food Server/Cashier
      • Mar 2022 - Oct 2022

      • Responsible for taking orders, helping with baking/preparing bakery & pastry items, making gourmet sandwiches, coffee, and tea. • Responsible for taking orders, helping with baking/preparing bakery & pastry items, making gourmet sandwiches, coffee, and tea.

    • United States
    • Retail
    • 700 & Above Employee
    • Stocker
      • Nov 2021 - Dec 2021

      • Unloads and unpacks items and stocks shelves with received inventory. • Organizes new inventory arriving; ensures inventory is directed to correct location. • Operates machinery and follows all safety procedures. • Collaborates with team members and communicates relevant information to direct leader. • Unloads and unpacks items and stocks shelves with received inventory. • Organizes new inventory arriving; ensures inventory is directed to correct location. • Operates machinery and follows all safety procedures. • Collaborates with team members and communicates relevant information to direct leader.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Covid-19 Screener
      • Mar 2020 - Jun 2021

      • Recorded and documented detailed Covid-19 information on staff and patients. • Provided quality customer service and served as a liaison between staff and incoming patients to ensure positive interactions in a fast-paced environment. • Assisted with and completed a variety of administrative assignments to provide accurate documentation and promote efficient workflow. • Recorded and documented detailed Covid-19 information on staff and patients. • Provided quality customer service and served as a liaison between staff and incoming patients to ensure positive interactions in a fast-paced environment. • Assisted with and completed a variety of administrative assignments to provide accurate documentation and promote efficient workflow.

    • United States
    • 1 - 100 Employee
    • Sales Cashier
      • Jun 2012 - Sep 2020

      • Open and closed registers according to established procedures in order to ensure smooth operation of business. • Operated POS cash register, ensuring speedy and quality customer service. • Open and closed registers according to established procedures in order to ensure smooth operation of business. • Operated POS cash register, ensuring speedy and quality customer service.

    • United States
    • Non-profit Organizations
    • 200 - 300 Employee
    • Intern, Dine for No Kid Hungry
      • Apr 2019 - May 2019

      • Tracked competitor corporate partnership marketing to strengthen the quality of the campaign’s restaurant partnerships. • Performed donor prospect research and created executive-facing presentations, forming a plan of outreach. • Managed the front desk, taking calls and receiving shipments to expedite office operations. • Tracked competitor corporate partnership marketing to strengthen the quality of the campaign’s restaurant partnerships. • Performed donor prospect research and created executive-facing presentations, forming a plan of outreach. • Managed the front desk, taking calls and receiving shipments to expedite office operations.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Floor Team Member
      • Oct 2018 - Jan 2019

      • Provided guest services by answering inquiries across multiple departments. • Managed sections of the store independently, organizing items while assisting guests. • Collaborated with a team of around 10 to prepare the store for closing. • Provided guest services by answering inquiries across multiple departments. • Managed sections of the store independently, organizing items while assisting guests. • Collaborated with a team of around 10 to prepare the store for closing.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Oct 2017 - Jun 2018

      • Accurately and thoroughly transcribed and coded results from multiple relationship studies within a lab specializing in social psychology.• Reviewed coding from other coders and made corrections as needed to ensure accurate results.• Maintained complete anonymity of participants and confidentiality of all data.

    • Food Server
      • Sep 2016 - Nov 2017

      • Served at least 200 students, staff, and faculty daily in a fast-paced eating environment• Adapted to guests’ individual requests, leading to favorable performance reviews• Communicated with the team and the guests orally to offer proper service

Education

  • University of California, Riverside
    Certificate, Crime & Intelligence Analysis
    2021 - 2022
  • University of California, Riverside
    Bachelor of Arts - BA, Sociology/Law and Society
    2015 - 2019

Community

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