Experience

Culinary Software Services

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Account Manager

  • Jul 2022 - Present

  • Lead online software demos, generated quotes, supported customers with technical issues, and worked with customers on their annual subscription renewals. • Worked with customers on functionality and support issues with software.• Track customers and prospects in CRM system and record all contact.• Conducted inside software sales in food and beverage industry, partnering with grocers, resorts, restaurants, and health care facilities to provide inventory management software. • Effectively made 70 outbound calls daily to generate new business and promote current customer upgrades.



Gordon Food Service

• United States
• Food and Beverage Services
• 700 & Above Employee

• Customer Development Specialist

  • Mar 2014 - Mar 2022

  Left position to relocate to Denver, COI was promoted from Sales Associate after six months due to my depth of experience in food & beverage sales and my ability to develop and expand leading food service distributor’s business opportunities in a growing market.Additional Responsibilities• Conducted independent sales in food service industry, partnering with resorts, local restaurants, and regional chain restaurants to provide food and beverage products tailored to clients’ needs.• Developed new business opportunities by researching prospective customers on social media and through word-of-mouth contacts, targeting resorts and restaurants with ideal customer volume.• Met with customers to conduct sales pitches, leveraging existing relationships to expand customer’s footprints into new products, categories, and service offerings.• Met with customers to conduct sales pitches, coordinating appointments and establishing foundation to encourage customers to purchase additional products and services.• Maintained relationships with existing customer base, utilizing consultative sales techniques to forge lasting connections and provide best products, prices, and services.• Analyzed product costs for customers to offer cost-effective pricing programs and discounts; designed menus and select offerings for customers based on provided products and services.Select Achievements• Exceeded yearly sales goals consistently over seven years in Customer Development Specialist role, growing overall customer base to include notable local restaurants. • Drove sales team to capture Team of the Year award three separate years (2017, 2019, and 2021).



Stack'd Burger Bar

• United States
• Restaurants
• 1 - 100 Employee

• General Manager/Partner

  • Dec 2010 - Mar 2014

  I conceptualized and launched a 90-seat, full-service burger restaurant; I formally joined the team as General Manager in 12/2010 to improve business processes and personnel performance.Additional Responsibilities• Implemented and maintained procedures for all aspects of restaurant, including financial operations, food preparation, customer service, menu development, and health code compliance.• Instituted marketing campaigns to attract new business, researching market trends and utilizing social media platforms to generate interest in new restaurant.• Grew restaurant from $900K in annual sales in first year to $1.6M+ in annual sales by 2013, managing financial performance data to develop new strategies for further success.



Wolf Peach

• Hospitality
• 1 - 100 Employee

• Partner

  • Nov 2012 - Feb 2014

  I planned a 150-seat, farm-to-table restaurant, implementing financial and operational strategies over a period of six weeks to coordinate the successful opening day. • Transformed underutilized space into modern restaurant in downtown Milwaukee, leveraging dining trends to deliver fresh, organic food and beverage options to customers.• Drove restaurant to capture $2.5M in annual revenue by sourcing and securing necessary loans and assessing financial performance each month to evaluate and adjust sales goals.



Purple Feet Wines

• Beverage Manufacturing
• 1 - 100 Employee

• Sales Representative

  • Apr 2007 - Nov 2010

  • Generated sales leads and obtained new customers to expand local wine distributer further into Wisconsin market, reliably meeting and exceeding sales goals to drive profits.• Arranged sales calls and appointments with potential customers, organizing wine tasting events to display distributer’s unique products and ensure return customers. • Generated sales leads and obtained new customers to expand local wine distributer further into Wisconsin market, reliably meeting and exceeding sales goals to drive profits.• Arranged sales calls and appointments with potential customers, organizing wine tasting events to display distributer’s unique products and ensure return customers.