People Operations Business Partner

• Jul 2023 - Present

People Business Partner

• Oct 2021 - Apr 2023

-Provided guidance to leadership on handling complex employee relations issues, resulting in improved resolution time and employee satisfaction. -Analyzed industry trends and market data to develop a comprehensive compensation strategy -Collaborated with senior leadership and department managers to establish clear job roles and responsibilities across the organization, resulting in increased productivity and a more streamlined workflow. -Conducted research on various HR systems and… Show more -Provided guidance to leadership on handling complex employee relations issues, resulting in improved resolution time and employee satisfaction. -Analyzed industry trends and market data to develop a comprehensive compensation strategy -Collaborated with senior leadership and department managers to establish clear job roles and responsibilities across the organization, resulting in increased productivity and a more streamlined workflow. -Conducted research on various HR systems and recommended and implemented BambooHR as the company's first HRIS, resulting in a 50% reduction in manual HR tasks and a more efficient HR department. -Designed and implemented Learning and Development Program -Established an annual Performance Review process and provided training to managers on delivering constructive feedback and conducting impactful 1:1's, resulting in a 20% increase in employee satisfaction and a more engaged workforce. -Built recruitment processes that are in line with best practices and effective with Talent Acquisition -Managed the administration of leaves of absence, including FMLA and parental leave, ensuring compliance with legal regulations and maintaining accurate records. -Oversaw the full employee life cycle, including new hire orientations, onboarding, and offboarding, resulting in a seamless and positive experience for all employees Show less -Provided guidance to leadership on handling complex employee relations issues, resulting in improved resolution time and employee satisfaction. -Analyzed industry trends and market data to develop a comprehensive compensation strategy -Collaborated with senior leadership and department managers to establish clear job roles and responsibilities across the organization, resulting in increased productivity and a more streamlined workflow. -Conducted research on various HR systems and… Show more -Provided guidance to leadership on handling complex employee relations issues, resulting in improved resolution time and employee satisfaction. -Analyzed industry trends and market data to develop a comprehensive compensation strategy -Collaborated with senior leadership and department managers to establish clear job roles and responsibilities across the organization, resulting in increased productivity and a more streamlined workflow. -Conducted research on various HR systems and recommended and implemented BambooHR as the company's first HRIS, resulting in a 50% reduction in manual HR tasks and a more efficient HR department. -Designed and implemented Learning and Development Program -Established an annual Performance Review process and provided training to managers on delivering constructive feedback and conducting impactful 1:1's, resulting in a 20% increase in employee satisfaction and a more engaged workforce. -Built recruitment processes that are in line with best practices and effective with Talent Acquisition -Managed the administration of leaves of absence, including FMLA and parental leave, ensuring compliance with legal regulations and maintaining accurate records. -Oversaw the full employee life cycle, including new hire orientations, onboarding, and offboarding, resulting in a seamless and positive experience for all employees Show less

People Operations and Employee Experience Manager

• Jan 2020 - Oct 2021

-Led the implementation of NetSuite as the new HRIS, creating custom workflows and dashboards that improved data accuracy and streamlined HR processes. -Redesigned the onboarding process for all new hires and introduced a comprehensive company orientation program that resulted in a 25% increase in employee engagement and a 20% reduction in new hire turnover. -Managed the administration of benefits for 100+ US and UK employees, ensuring compliance with local regulations and providing… Show more -Led the implementation of NetSuite as the new HRIS, creating custom workflows and dashboards that improved data accuracy and streamlined HR processes. -Redesigned the onboarding process for all new hires and introduced a comprehensive company orientation program that resulted in a 25% increase in employee engagement and a 20% reduction in new hire turnover. -Managed the administration of benefits for 100+ US and UK employees, ensuring compliance with local regulations and providing exceptional customer service to employees. -Oversaw payroll processing for a team of 100+, including quarterly commissions and yearly bonuses, resulting in accurate and timely paychecks for all employees. -Established an annual Performance Review process and provided training to managers on delivering constructive feedback and conducting impactful 1:1's, resulting in a 20% increase in employee satisfaction and a more engaged workforce. -Successfully expanded the business into 7 states, ensuring compliance with all state and federal employment regulations and minimizing legal risk. -Managed the administration of leaves of absence, including FMLA and maternity leave, ensuring compliance with legal regulations and maintaining accurate records. -Analyzed industry trends and market data to design and execute a comprehensive Learning and Development Program -Successfully onboarded and managed relationships with PEOs, ensuring high-quality service and compliance with all relevant regulations. -Collaborated with immigration attorneys to manage all immigration cases, ensuring compliance with legal regulations and timely processing of all cases(e.g., H-1B visa, E-3 visa, O-1 visa, TN visa). Show less -Led the implementation of NetSuite as the new HRIS, creating custom workflows and dashboards that improved data accuracy and streamlined HR processes. -Redesigned the onboarding process for all new hires and introduced a comprehensive company orientation program that resulted in a 25% increase in employee engagement and a 20% reduction in new hire turnover. -Managed the administration of benefits for 100+ US and UK employees, ensuring compliance with local regulations and providing… Show more -Led the implementation of NetSuite as the new HRIS, creating custom workflows and dashboards that improved data accuracy and streamlined HR processes. -Redesigned the onboarding process for all new hires and introduced a comprehensive company orientation program that resulted in a 25% increase in employee engagement and a 20% reduction in new hire turnover. -Managed the administration of benefits for 100+ US and UK employees, ensuring compliance with local regulations and providing exceptional customer service to employees. -Oversaw payroll processing for a team of 100+, including quarterly commissions and yearly bonuses, resulting in accurate and timely paychecks for all employees. -Established an annual Performance Review process and provided training to managers on delivering constructive feedback and conducting impactful 1:1's, resulting in a 20% increase in employee satisfaction and a more engaged workforce. -Successfully expanded the business into 7 states, ensuring compliance with all state and federal employment regulations and minimizing legal risk. -Managed the administration of leaves of absence, including FMLA and maternity leave, ensuring compliance with legal regulations and maintaining accurate records. -Analyzed industry trends and market data to design and execute a comprehensive Learning and Development Program -Successfully onboarded and managed relationships with PEOs, ensuring high-quality service and compliance with all relevant regulations. -Collaborated with immigration attorneys to manage all immigration cases, ensuring compliance with legal regulations and timely processing of all cases(e.g., H-1B visa, E-3 visa, O-1 visa, TN visa). Show less

People Operations Coordinator

• Sep 2019 - Oct 2019

HR Coordinator

• Dec 2018 - Sep 2019

(Acquired by Fair.com) -Developed and managed a comprehensive new employee onboarding program, resulting in an average satisfaction score of 9 out of 10. -Revitalized compliance training program by introducing interactive e-learning modules, resulting in a 30% increase in completion rates. -Designed and facilitated engaging learning and development initiatives, including live events and virtual workshops, resulting in a 95% satisfaction rating from participants. -Managed the entire… Show more (Acquired by Fair.com) -Developed and managed a comprehensive new employee onboarding program, resulting in an average satisfaction score of 9 out of 10. -Revitalized compliance training program by introducing interactive e-learning modules, resulting in a 30% increase in completion rates. -Designed and facilitated engaging learning and development initiatives, including live events and virtual workshops, resulting in a 95% satisfaction rating from participants. -Managed the entire offboarding process, ensuring a seamless transition for exiting employees while protecting company assets and intellectual property. -Successfully administered payroll for a team of 60+ employees, ensuring timely and accurate processing of all compensation-related transactions. -Acted as a liaison between employees and benefits broker to ensure smooth enrollment, claims processing, and compliance with legal and regulatory requirements. -Conducted regular audits of employee data to ensure accuracy and completeness, resulting in a 99% accuracy rate in all HR systems. -Planned and executed company-wide events, fostering a sense of community and belonging among employees, resulting in a 90% participation rate.

Office Manager

• Nov 2017 - Nov 2018

-Managed relationships with outside vendors -Coordinated with Property Management to ensure any building needs were handled in a timely manner -Designated Responsible Official for Company’s Emergency Response Plan -Created and worked on implementation of ERP -Planned and managed company events: Holiday Party, Company Offsite, Pride, monthly happy hours, lunch and learns, and fireside chats -Responsible for ordering and supplying new hire equipment; including laptop, keycard… Show more -Managed relationships with outside vendors -Coordinated with Property Management to ensure any building needs were handled in a timely manner -Designated Responsible Official for Company’s Emergency Response Plan -Created and worked on implementation of ERP -Planned and managed company events: Holiday Party, Company Offsite, Pride, monthly happy hours, lunch and learns, and fireside chats -Responsible for ordering and supplying new hire equipment; including laptop, keycard, company swag, software access -Maintained Office Supplies -Oversaw our snack vendor switch -Ad-hoc projects and tasks as needed