Sarah Grant

Field Service Engineer at Convergent Dental
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA

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Tannis Labine

Sarah's skills and dedication make her a great resource for any team. She has, on a number of occasions, gone above and beyond to serve her customers, assuring quality products, technical specification information, timeliness and professionalism in all aspects. Sarah is a resource to both her customers, and to her sales team, given her intellect, proficiency with applications quotations, and perseverance.

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Experience

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Field Service Engineer
      • Apr 2021 - Present

      Installation, maintenance, troubleshooting and repair of the Solea dental laser. Installation, maintenance, troubleshooting and repair of the Solea dental laser.

    • Designer
      • Mar 2018 - Present

      Designing art for clothing, paper goods and other accessories on https://bachelorfridge.art Designing art for clothing, paper goods and other accessories on https://bachelorfridge.art

    • Inside Sales - Parts
      • Aug 2019 - Jun 2020

      ● Manage incoming quote requests & customer purchase orders.● Provide product information.● Ensure customer shipping and billing requests are properly followed. ● Manage incoming quote requests & customer purchase orders.● Provide product information.● Ensure customer shipping and billing requests are properly followed.

    • Canada
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Project Coordinator
      • Aug 2016 - Aug 2019

      ● Responsible for the planning, administration and coordination of all phases of the project; quoting, purchasing, receiving, coordination of delivery, coordination of site work & commissioning, and final invoicing. ● Typical workload of 60+ simultaneous active projects. ● Products include Diesel & Natural Gas Gensets and Automatic Transfer Switches.● Additional duties included assisting the administrative staff as needed and assisting in our data systems migration to Sharepoint. ● Responsible for the planning, administration and coordination of all phases of the project; quoting, purchasing, receiving, coordination of delivery, coordination of site work & commissioning, and final invoicing. ● Typical workload of 60+ simultaneous active projects. ● Products include Diesel & Natural Gas Gensets and Automatic Transfer Switches.● Additional duties included assisting the administrative staff as needed and assisting in our data systems migration to Sharepoint.

    • Canada
    • Machinery Manufacturing
    • 700 & Above Employee
    • Power Generation Sales Representative
      • Sep 2014 - Aug 2016

      ● Providing quotes based on customer specs, RFQs or cross referenced competitor model information.● Collaborate with engineers & contractors to determine the appropriate power generation solution for their project.● Finding and supplying product information. ● Providing accurate cross reference for comparable units.● Using Salesforce & AS400 to manage opportunities & sales.● Products sold included Diesel & Natural Gas Gensets and Automatic Transfer Switches. ● Providing quotes based on customer specs, RFQs or cross referenced competitor model information.● Collaborate with engineers & contractors to determine the appropriate power generation solution for their project.● Finding and supplying product information. ● Providing accurate cross reference for comparable units.● Using Salesforce & AS400 to manage opportunities & sales.● Products sold included Diesel & Natural Gas Gensets and Automatic Transfer Switches.

    • Inside Sales Representative
      • Dec 2013 - Aug 2014

      ● Processing customer purchase orders in person (counter sales), via email and fax.● Finding and supplying product information. ● Providing accurate cross reference parts for specific applications. ● Ensuring customer shipping and billing requests are properly followed.● Products sold included electric motors for HVAC and general use, Variable Frequency Drives, fan blades, blower wheels, belts, pulleys and Milwaukee Tools. ● Processing customer purchase orders in person (counter sales), via email and fax.● Finding and supplying product information. ● Providing accurate cross reference parts for specific applications. ● Ensuring customer shipping and billing requests are properly followed.● Products sold included electric motors for HVAC and general use, Variable Frequency Drives, fan blades, blower wheels, belts, pulleys and Milwaukee Tools.

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Inside Sales Representative
      • Oct 2011 - Dec 2013

      ● Managing customer purchase orders.● Providing product information.● Ensuring customer shipping and billing requests are properly followed.● Modification and light repair of electric motors.● Shipping and receiving experience.● Products sold included electric motors for HVAC and general use, Variable Frequency Drives, pulleys and gearboxes. ● Managing customer purchase orders.● Providing product information.● Ensuring customer shipping and billing requests are properly followed.● Modification and light repair of electric motors.● Shipping and receiving experience.● Products sold included electric motors for HVAC and general use, Variable Frequency Drives, pulleys and gearboxes.

    • United States
    • Photography
    • 100 - 200 Employee
    • Technical Service Representative
      • Jan 2008 - Oct 2011

      ● Field installation, maintenance and repair of electro-mechanical equipment.● Machines included imaging, exercise and pharmaceutical equipment.● Large amounts of overnight travel (~50%); both driving and flying to job sites. ● Field installation, maintenance and repair of electro-mechanical equipment.● Machines included imaging, exercise and pharmaceutical equipment.● Large amounts of overnight travel (~50%); both driving and flying to job sites.

    • Canada
    • Wholesale
    • 700 & Above Employee
    • Photo Lab Clerk
      • Aug 2003 - Dec 2007

      ● Assisting members in a customer service role.● Processing film and printing both analog and digital photos.● Maintenance, cleaning and repair of photo finishing equipment.● Worked in the vault, front end, security and fashion departments frequently. ● Assisting members in a customer service role.● Processing film and printing both analog and digital photos.● Maintenance, cleaning and repair of photo finishing equipment.● Worked in the vault, front end, security and fashion departments frequently.

    • Canada
    • Retail
    • 700 & Above Employee
    • Photo Lab Technician
      • Apr 2002 - Jun 2003

      ● Assisting customers in a customer service capacity.● Processing film and printing photos.● Maintenance, cleaning and repair of photo finishing equipment.● Worked in the home decor department frequently. ● Assisting customers in a customer service capacity.● Processing film and printing photos.● Maintenance, cleaning and repair of photo finishing equipment.● Worked in the home decor department frequently.

    • Canada
    • Retail
    • 700 & Above Employee
    • Photo Lab Technician
      • Sep 2000 - Mar 2002

      ● Developing film and printing photos.● Cleaning, maintenance and repair of photo finishing equipment.● Worked some shifts on the photo counter and as cashier. ● Developing film and printing photos.● Cleaning, maintenance and repair of photo finishing equipment.● Worked some shifts on the photo counter and as cashier.

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