Experience

Pure Oasis

• United States
• Retail
• 1 - 100 Employee

• Director Of Operations

  • May 2022 - Present



Old Navy

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Apr 2019 - May 2022

  -Took over an operationally challenged store and lifted it to become a top performer in all key performance metrics -Stores Operating Model Optimization expert for district, leading other General Managers to improve efficiencies in their operations and logistics processes -Territory award winner for most improved Medallia customer survey results out of 250 stores -Promoted three managers into larger roles within the district, including one to General Manager -Currently running a Top 250 sales location for the brand Show less



Target

• United States
• Retail
• 700 & Above Employee

• • Aug 2016 - Apr 2019

  - Leading a team of 150+ managers and associates to successfully complete daily operations while exceeding customer service standards-Creating and implementing staffing strategy for all departments including management positions-Managing P&L reporting to exceed gross margin sales goals-Developing a strong talent pipeline for future leadership opportunities in store and district-Delivered a 9.51% sales comp last year-Analyzed operations and implemented routines to improve an operationally challenged store -Recipient of Golden Contribution Award for sales two years in a row Show less

• • Oct 2011 - Jul 2016

  -Responsible for maintaining exact inventory for the entire store-Coordinated the efficient flow of freight into the store-Piloted and directed an online order fulfillment center from within the store-Examined processes to streamline efficiency in replenishment routines-Analyzed data to ensure productivity and profitability goals were exceeded-Championed a culture of exceptional customer service



Hollister Co.

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Dec 2010 - Oct 2011



Abercrombie & Fitch Co.

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Dec 2008 - Dec 2010



Nazareth University

• United States
• Higher Education
• 500 - 600 Employee

• Assistant to Director of Public Relations and Marketing

  • Sep 2007 - May 2008