Experience

Carroll Motor Fuels

• United States
• Oil and Gas
• 1 - 100 Employee

• Director of Training, Safety, & Compliance

  • Oct 2022 - Present

  • Direct programs for a multi-state operation to ensure compliance with regulations and internal company policies.• Develop policies, procedures, and initiatives to measure and reduce at-risk driving behaviors.• Review pending and upcoming changes to FMCSA and DOT regulations to ensure the company is prepared for future compliance requirements. • Developed and continually review current driver orientation curriculum and continuing driver training education. • Review all safety events, both critical and noncritical, to identify preventability and training opportunities. • Manage incident investigations, utilize root cause analysis, follow-up, and closure of all action items.• Oversee CSA BASIC scores, and identify areas for improvement through training and processes. • Develop policies, procedures, and training programs to directly impact improvement in CSA BASIC scores. • Provide support to driver recruiting and retention teams. Show less

• Director Of Training

  • Oct 2021 - Oct 2022

  * Utilized training expertise to craft a certified driver trainer program, including SMITH system defensive driver training, to ensure the highest quality training for all new drivers* Produce comprehensive training video content for classroom and virtual platforms* Bolstered company social media online presence and recruiting efforts through production of quality video content* Collaborate with senior leadership to assess future training needs of the company based on projected growth and expansion* Developed driver of the month program to recognize top drivers in both metered and transport divisions Show less



Dillon Logistics

• United States
• Truck Transportation
• 1 - 100 Employee

• Director Of Training

  • Jun 2020 - Sep 2021

  * Leveraged driver training expertise to design comprehensive driver training programs across all terminals* Crafted impactful programs to reduce the following: DOT recordable accidents by 50%, preventable accidents by 43%, and OSHA recordable incidents by 40%; maintained the exemplary safety metrics from 2018 through 2021* Earned multiple safety awards, including consecutive Platinum National Fleet Safety awards in 2019 and 2020, as well as Florida Trucking Association 1st Place in 2020 and 2021* Pioneered a certified trainer program consisting of SMITH system defensive driver training* Bolstered training quality by evaluating the training performance of driver trainers* Conducted assessments of the company's current/future training needs in collaboration with multi-location leadership; provided insights, proposed solutions, and quantified the impact of current programs* Produced compelling and informative training video content for classroom and virtual platforms* Championed a Lytx Dash Cam event recorder safety program for drivers and a Lytx coaching program for managers Show less

• Florida Region Driver Operations Manager

  • Apr 2019 - Aug 2020

  * Spearheaded driver operations, while directing a team comprised of 251 drivers, 8 driver supervisors, and 2 operations supervisors across various locations* Fortified operational safety and conceptualized driver retention strategies to sustain low turnover rates at 74%* Presided over all facets of the operation team's training and development* Worked closely with the Director of Safety to review driver incidents in the Florida region and develop safety and training programs that resulted in lowering the quantity and severity of incidents year over year * Championed the development of training programs, resulting in advancement to the Director of Training role Show less

• Terminal Manager - Tampa

  • Jan 2018 - Mar 2019

  * Directed daily terminal operations, while providing oversight for 91 trucks, 129 trailers, 115 drivers, and 7 office staff* Steered annual driver turnover from 108% to 79% within a year of tenure* Increased revenue and strengthened operations by pinpointing and promptly resolving dispatch inefficiencies* Reviewed all driver incidents and accidents to determine the proper course of action including remedial and safety training plans to reduce future incidents



Penn Tank Lines, Inc.

• United States
• Truck Transportation
• 1 - 100 Employee

• Assistant Terminal Manager - Tampa Terminal

  • Nov 2017 - Jan 2018

  * Supervised personnel consisting of 7 dispatchers and 63 drivers* Conducted thorough audits of driver logs to confirm compliance with DOT standards* Reviewed safety incidents with drivers to help educate them on key ways to improve their safe driving skills and reduce the possibility of future recurrence

• Operations Manager

  • Dec 2016 - Nov 2017

  * Established a centralized 24-hour call center delivering overnight/weekend coverage for all terminals* Exhibited people management skills by coaching and directing 4 dispatchers* Led staff meetings, communicating pertinent policy updates and procedural changes

• Dispatcher

  • Jul 2015 - Dec 2016

  * Provided oversight for customer relations, driver scheduling and dispatching, inventory control, and order receiving* Performed driver log audits, ensuring that all drivers were in compliance with DOT standards and applicable state/federal environmental laws

• Petroleum Transport Driver

  • Oct 2013 - Jun 2015

  * Maintained responsibility for all aspects of safe loading, transporting, and delivery of petroleum products* Delivered various types of petroleum products to commercial customers on a timely basis



CG Holland Enterprises, Inc.

• Riva, Maryland

• President

  • Mar 2002 - Aug 2013

  * Presided over cross-functional operations of a small trucking enterprise created for the transport of petroleum products to gas stations, government facilities, and military installations * Managed programs to ensure compliance with FMCSA, DOT, and OSHA for all employees * Utilized proven safety systems and strategies, such as SMITH System to improve skills of all drivers and keep safety incidents to a minimum * Presided over cross-functional operations of a small trucking enterprise created for the transport of petroleum products to gas stations, government facilities, and military installations * Managed programs to ensure compliance with FMCSA, DOT, and OSHA for all employees * Utilized proven safety systems and strategies, such as SMITH System to improve skills of all drivers and keep safety incidents to a minimum



Eastern Petroleum Corporation

• Annapolis, Maryland

• Petroleum Transport Driver

  • Oct 1999 - Mar 2002

  * Maintained responsibility for all aspects of safe loading, transporting, and delivery of petroleum products * Delivered various types of petroleum products to commercial customers on a timely basis * Maintained responsibility for all aspects of safe loading, transporting, and delivery of petroleum products * Delivered various types of petroleum products to commercial customers on a timely basis



HB Property Management Company

• Edgewater, Maryland

• Commercial Property Manager

  • Jun 1997 - Sep 1999

  Commercial Property Manager responsible for all aspects of managing multiple shopping centers, strip malls, auto service parks, and industrial properties. Duties included advertising available spaces, showing space to potential tenants, negotiating, writing, and executing lease agreements with tenants, accounting, billing, receiving, bank deposits, and customer service for all tenants. Responsible for contacting, negotiating and executing contracts for all maintenance and repairs to commercial properties as needed. Strong Customer service skills and the ability to work with all types of tenants from mom and pop businesses to large national chains such as Jiffy Lube, Lay Z Boy, Hooters, Gap, Banana Republic, Bank of America, Red Lobster, and All Tune and Lube. Show less