Francesco Ferretti

IT Technical Specialist at MMN - Magnetic Media Network S.p.A.
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Contact Information
us****@****om
(386) 825-5501
Location
Trezzo sull'Adda, Lombardy, Italy, IT
Languages
  • Inglese Professional working proficiency
  • Italiano Native or bilingual proficiency

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Credentials

  • Apple Certified Support Professional 11
    Apple
    Dec, 2021
    - Nov, 2024
  • Apple Certified Support Professional 10.15
    Apple
    Jun, 2020
    - Nov, 2024
  • Apple Certified Support Professional 10.14
    Apple
    Jul, 2019
    - Nov, 2024
  • Apple Certified Macintosh Technician
    Apple
    Dec, 2016
    - Nov, 2024
  • VMware Certified Professional 6.5 – Data Center Virtualization
    VMware
    Jul, 2018
    - Nov, 2024
  • Apple Certified iOS Technician
    Apple

Experience

    • Italy
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Technical Specialist
      • Mar 2018 - Present

      -Hardware/Software support in MacOS, iOS, Windows and Linux environments. -Creation and management of device and services deployment workflows. -iOS and MacOS MDM management (JAMF, MobileIron, AirWatch, SOTI, MaaS360). -Support and deployment of VMware virtualization environments. -Deployment, management and maintenance of IP networks appliances both on-device (Fortinet, HPE Aruba) and cloud managed (Cisco Meraki). -Structured cabling. -Data recovery for liquid and severely-damaged devices and secure data erasure. Show less

Education

  • Politecnico di Milano
    Not Achieved, Degree course in Computer Engineering
    2016 - 2018
  • IIS G.Galilei Crema
    Technical Institute Diploma in Telecommunications, Computer Engineering and Telecommunications
    2011 - 2016

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