Training Coordination Specialist

• Jan 2023 - Present

Provide live programming tech support for virtual courses. Ensure recordings are posted and available for students in TopClass. Create PowerPoint decks for educational webinars. Create and distribute calendar invites to instructors, students, and panelists. Assist with administrative tasks as assigned. Provide live programming tech support for virtual courses. Ensure recordings are posted and available for students in TopClass. Create PowerPoint decks for educational webinars. Create and distribute calendar invites to instructors, students, and panelists. Assist with administrative tasks as assigned.

Executive Assistant To Chief Executive Officer

• Sep 2021 - Present

Manage CEO calendar, speaking engagement inquiries, appointments, and travel. Manage initial client onboarding and schedule client sessions. Assist CEO and two Executives with scheduling, administrative and project management tasks. Manage client invoices, appointments, and photoshoot logistics. Implement workflow processes and CRM systems. Manage CEO calendar, speaking engagement inquiries, appointments, and travel. Manage initial client onboarding and schedule client sessions. Assist CEO and two Executives with scheduling, administrative and project management tasks. Manage client invoices, appointments, and photoshoot logistics. Implement workflow processes and CRM systems.

CEO & Coordination Mastermind

• Feb 2019 - Present

An Event Management and Virtual Assistance Agency specializing in Event Management for Corporate, Social, and Faith-Based events and Virtual Assistance for Minority-Owned Entrepreneurs and Businesses. We serve Minority-owned Businesses and Entrepreneurs and Faith-Based Organizations. We coordinate and manage corporate/social events, ministry events/leadership training, virtual assistance and provide online business management services. An Event Management and Virtual Assistance Agency specializing in Event Management for Corporate, Social, and Faith-Based events and Virtual Assistance for Minority-Owned Entrepreneurs and Businesses. We serve Minority-owned Businesses and Entrepreneurs and Faith-Based Organizations. We coordinate and manage corporate/social events, ministry events/leadership training, virtual assistance and provide online business management services.

Event Coordinator

• Jul 2021 - Nov 2021

Assisted Senior Event Managers with event logistics and administrative tasks as assigned. Created on/off site health vouchers, paper schedulers and prepared packing slips. Sorted and organized event excel spreadsheets. Created and updated event programs in WellConnect. Assisted Senior Event Managers with event logistics and administrative tasks as assigned. Created on/off site health vouchers, paper schedulers and prepared packing slips. Sorted and organized event excel spreadsheets. Created and updated event programs in WellConnect.

Event Coordinator

• Jun 2021 - Aug 2021

Set up and managed all virtual Zoom event programs end to end, from logistics to post-event follow-up Facilitated meeting entry, breakout rooms, and other coordination among facilitators, speakers and participants Created and published events on Eventbrite, sent reminder and follow-up emails, distribution of event materials, tracked RSVP’s pre and post-event Formatted event documents and maintained an electronic filing system. Provided technical assistance and problem-solving during events. Extracted recordings, chats, and other artifacts to be provided to participant’s post-event. Answered all email, chat and customer inquiries related to the virtual events within 24 hours Show less

Business Development Coordinator

• Sep 2020 - Mar 2021

Served as the administrative support to the Principal Attorney. Supported the firm in continuing to grow a presence in the marketplace and growth of the business through event planning, social media marketing, and referral network management. Developed and distributed monthly newsletter and articles across multiple media platforms. Supported Managing Attorney with firm metrics and administrative tasks. Served as the administrative support to the Principal Attorney. Supported the firm in continuing to grow a presence in the marketplace and growth of the business through event planning, social media marketing, and referral network management. Developed and distributed monthly newsletter and articles across multiple media platforms. Supported Managing Attorney with firm metrics and administrative tasks.

Production Coordinator

• Jun 2016 - Jan 2021

Lead in fielding sponsorship requests, and upon acceptance plan and execute level of participation. Secured venues, vendors and volunteer teams. Served as point of contact for designers, sponsors, staff and vendors. Assisted Fashion Producer in scheduling/hosting staff conference calls, administrative tasks and securing/distributing monies from/to vendors. Lead in fielding sponsorship requests, and upon acceptance plan and execute level of participation. Secured venues, vendors and volunteer teams. Served as point of contact for designers, sponsors, staff and vendors. Assisted Fashion Producer in scheduling/hosting staff conference calls, administrative tasks and securing/distributing monies from/to vendors.

Receptionist Manager

• Jun 2018 - Sep 2020

Oversee 5 locations and 20 receptionists. Manage front desk operations, payroll, and monthly schedules. Recruit, hire and train new hires. Assist accounting department with reconciling gas tickets and cashier spreadsheets. Conduct quarterly and yearly performance evaluations. Cover lunches and shifts when needed. Oversee 5 locations and 20 receptionists. Manage front desk operations, payroll, and monthly schedules. Recruit, hire and train new hires. Assist accounting department with reconciling gas tickets and cashier spreadsheets. Conduct quarterly and yearly performance evaluations. Cover lunches and shifts when needed.

Brokerage Administrator

• Nov 2017 - Feb 2018

Sr. Leasing Professional

• Nov 2016 - Nov 2017

Provided property tours and highlighted property amenities to prospective tenants. Advertised available units on social media marketing outlets. Followed up with tenants on scheduled maintenance requests and coordinated all resident events. Processed tenants rental payments and assisted Property Manager with customer complaints. Provided property tours and highlighted property amenities to prospective tenants. Advertised available units on social media marketing outlets. Followed up with tenants on scheduled maintenance requests and coordinated all resident events. Processed tenants rental payments and assisted Property Manager with customer complaints.

Executive Receptionist

• Nov 2015 - Apr 2016

Booking Agent

• Jan 2014 - Dec 2015

Responsible for booking live performances including concerts, gigs, tours and radio and TV performances for artists. Negotiates and issue contracts, collecting deposits and sending out promotional material. Plan and coordinate all events which include, venue selection, event logistics, set up and break down. Responsible for booking live performances including concerts, gigs, tours and radio and TV performances for artists. Negotiates and issue contracts, collecting deposits and sending out promotional material. Plan and coordinate all events which include, venue selection, event logistics, set up and break down.

Office Administrator (Temporary)

• Jun 2015 - Oct 2015

•Answered phones, call forwarding, relying messages. Welcomed guests and assisted with security sign-in and escort protocol. •Ordered all supplies: office, break room food and beverages, on a bi-weekly basis or as needed. •Received and accounted for all shipments, handled FedEx account and created labels and scheduled pickups. •Supported HR with on-boarding new hire paperwork, business cards, parking passes, facility, IT/ badge and first day orientation. •Reserved all conference room meetings in Outlook calendar and order food if necessary for meetings. •Managed company employee phone list and organization charts. Show less

Private Dining Coordinator

• Aug 2013 - Sep 2014

Maintain database for private dining clients and actively solicit and book all types of catering business. Conduct tours of the property with meeting planners and potential clients. Negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs. Develop creative and attractive menu presentations for potential clients .Respond to telephone and walk-in inquiries regarding catering space. Maintain an active trace/follow-up system on all personal sales calls. Finalize all bookings maximizing all revenue potential by up-selling in all revenue producing areas. Coordinate the sales efforts between sales department and catering to insure proper utilization of functions space to yield maximum revenues. Review all function space with the Banquet manager in regards to any requirements for a group or function. Review all banquet event orders and daily and weekly banquet sheets to ensure accuracy in content as well as spelling. Supervise the execution of banquet events and coordinate with other departments to ensure quality of guest satisfaction. Develop and execute projects for targeted market areas to increase catering activity, volume and profit. Perform other tasks or projects as assigned by Restaurant management. Show less

Customer Service Representative

• Jan 2013 - Sep 2013

Acted as a key point of contact for clients and visitors providing a professional and friendly service as well as delivering an exceptional first impression. Served as a primary resource in assisting clients within the center; whether showing a client to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks. Provided a “wow” factor to the clients by taking pride in continually keeping the center “show ready” by ensuring the business lounge/cafe, conference rooms, show offices and common areas are spotless and prepared for our next guests at all times. Became an extension of our clients by delivering their mail, answering their phones, sending their packages, ordering their office supplies, preparing their meeting rooms, booking their meeting rooms, and ensuring that they are able to concentrate on their work, while we manage their office needs. Show less

Senior Sales Associate (Management Team)

• Jun 2010 - Dec 2012

Provide superior customer service through product knowledge and trend awareness. Training and developing new staff (internal and external). Assist with inventory control and shipment (creating stock charts and storage cards). Perform clerical duties such as; data entry, printing and updating reports, answering phones and taking messages, charge sends, and daily paperwork. Develop and maintain relationships with customers. Close and open the store with deposit responsibility. Provide superior customer service through product knowledge and trend awareness. Training and developing new staff (internal and external). Assist with inventory control and shipment (creating stock charts and storage cards). Perform clerical duties such as; data entry, printing and updating reports, answering phones and taking messages, charge sends, and daily paperwork. Develop and maintain relationships with customers. Close and open the store with deposit responsibility.

Senior Hostess

• Apr 2007 - Nov 2009

Greeted guests in a friendly manner, escorted guests to tables and provided menus. Coordinated shifts along side shift managers. Trained new hostess on phones, seating, menu knowledge, and greeting. Cleaned and prepared tables for waiting parties. Assisted reservation coordinator with large party reservations, set up/tear down and creating menus. Crossed train in back of house: food runner. Greeted guests in a friendly manner, escorted guests to tables and provided menus. Coordinated shifts along side shift managers. Trained new hostess on phones, seating, menu knowledge, and greeting. Cleaned and prepared tables for waiting parties. Assisted reservation coordinator with large party reservations, set up/tear down and creating menus. Crossed train in back of house: food runner.